Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 4 h 1 min

SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile

Listed as a subprocessor by 708 tracked vendors · 1,584 within 2 hops · In window: 2 of its subprocessors · In window: 7 vendors listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Datadog · listed by 374 tracked vendors · incident: Delayed Events, Sep 30 18:02 UTC Datadog Deepgram · listed by 65 tracked vendors · incident: Elevated API errors, Sep 30 19:29 UTC Deepgram Amazon Web Services · listed by 1,321 tracked vendors Amazon Web Services Google Cloud · listed by 1,146 tracked vendors Google Cloud OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Anthropic · listed by 499 tracked vendors Anthropic Slack · listed by 436 tracked vendors Slack Snowflake · listed by 305 tracked vendors Snowflake Fivetran · listed by 139 tracked vendors Fivetran ClickHouse · listed by 123 tracked vendors ClickHouse Elasticsearch · listed by 116 tracked vendors Elasticsearch Postmark · listed by 92 tracked vendors Postmark ElevenLabs · listed by 78 tracked vendors ElevenLabs Twilio · listed by 419 tracked vendors Twilio SendGrid · listed by 293 tracked vendors SendGrid Segment · listed by 160 tracked vendors Segment Datadog · listed by 374 tracked vendors · incident: Delayed Events, Sep 30 18:02 UTC Datadog MongoDB · listed by 206 tracked vendors · incident: Delays in Atlas cluster management operations, Sep 30 18:51 UTC MongoDB Workato · listed by 63 tracked vendors · incident: Errors in Databricks connector for Azure-hosted accounts, Sep 30 19:10 UTC Workato Kentik · listed by 1 tracked vendor · incident: Tagging Degraded, Sep 30 19:26 UTC Kentik JFrog · listed by 0 tracked vendors · incident: Potential slowdown on Maven remotes in AWS Europe Central, Sep 30 19:07 UTC JFrog Krisp · listed by 0 tracked vendors · incident: Call level API returned nothing, Sep 30 19:10 UTC Krisp Prefect · listed by 0 tracked vendors · incident: Elevated connection errors, Sep 30 19:32 UTC Prefect Stripe · listed by 563 tracked vendors Stripe Anthropic · listed by 499 tracked vendors Anthropic Salesforce · listed by 457 tracked vendors Salesforce Sentry · listed by 393 tracked vendors Sentry HubSpot · listed by 373 tracked vendors HubSpot Zendesk · listed by 348 tracked vendors Zendesk Intercom · listed by 308 tracked vendors Intercom Deepgram · listed by 65 tracked vendors · incident: Elevated API errors, Sep 30 19:29 UTC Deepgram Box · listed by 40 tracked vendors · incident: [Medium] Issue with multiple reports, Sep 30 18:08 UTC Box Formassembly · listed by 1 tracked vendor · incident: Submission and Connector Errors for a Subset of Accounts, Sep 30 17:49 UTC Formassembly WatchGuard Technologies · listed by 0 tracked vendors · incident: 2026-09-30 - AMER - Device Summary and Dashboard errors, Sep 30 17:52 UTC WatchGuard Technolog… OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Cloudflare · listed by 504 tracked vendors Cloudflare Slack · listed by 436 tracked vendors Slack Mailgun · listed by 215 tracked vendors Mailgun posthog · listed by 192 tracked vendors posthog Mixpanel · listed by 140 tracked vendors Mixpanel Fivetran · listed by 139 tracked vendors Fivetran Pendo · listed by 130 tracked vendors Pendo Amplitude · listed by 129 tracked vendors Amplitude ClickHouse · listed by 123 tracked vendors ClickHouse Elasticsearch · listed by 116 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta Fullstory · listed by 81 tracked vendors Fullstory Linear · listed by 71 tracked vendors Linear + 13 more+ 694 more+ 856 more

Incidents starting 30 min before to 2 h after

Datadog subprocessor of Twilio, SendGrid, Segment Delayed Events ↗ minor −6 min 48 min
Deepgram subprocessor of Twilio, SendGrid, Segment Elevated API errors ↗ minor +1 h 21 min 9 min
MongoDB lists Twilio Delays in Atlas cluster management operations ↗ no impact stated +43 min 2 h 10 min
JFrog lists SendGrid Potential slowdown on Maven remotes in AWS Europe Central ↗ minor +59 min 2 h 31 min
Krisp lists SendGrid Call level API returned nothing ↗ minor +1 h 1 min 42 min
Workato lists Twilio Errors in Databricks connector for Azure-hosted accounts ↗ minor +1 h 2 min 2 h 29 min
Kentik lists SendGrid Tagging Degraded ↗ major +1 h 18 min 5 h 53 min
Prefect lists SendGrid Elevated connection errors ↗ minor +1 h 24 min 1 h 20 min
Formassembly lists Anthropic (2 hops) Submission and Connector Errors for a Subset of Accounts ↗ no impact stated −19 min 29 min
WatchGuard Technologies lists Salesforce, Sentry (2 hops) 2026-09-30 - AMER - Device Summary and Dashboard errors ↗ major −16 min 4 h
Box lists Anthropic, Zendesk (2 hops) [Medium] Issue with multiple reports ↗ major 0 min ongoing

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile Sep 30 18:08 4 h 1 min 708 1,584 7major Box ongoing [Medium] Issue with multiple reports Sep 30 18:08 ongoing 40 372 1minor Datadog Delayed Events Sep 30 18:02 48 min 374 1,449 3no impact stated Formassembly Submission and Connector Errors for a Subset of Accounts Sep 30 17:49 29 min 1 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 30 17:22 20 h 34 min 2 3 major Gorgias Increased latency in the ai agent Sep 30 17:21 3 h 38 min 2 major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 681 1,630 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 708 1,584 7minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 41 866 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 42 978 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 170 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 335 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 25 210 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 53 676 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 41 866 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 400 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 29 418 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,146 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 708 1,584 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,146 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 400 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 42 314 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 303 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 11 296 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 215 1,225 1minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 303 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 26 207 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 7 400 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2

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