Third Party Index

Upstream incidents

no impact stated· MongoDB· · 2 h 10 min

Delays in Atlas cluster management operations

Listed as a subprocessor by 210 tracked vendors · 1,264 within 2 hops · In window: 1 vendor listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud Microsoft · listed by 661 tracked vendors Microsoft Stripe · listed by 570 tracked vendors Stripe Salesforce · listed by 463 tracked vendors Salesforce Twilio · listed by 426 tracked vendors Twilio Intercom · listed by 312 tracked vendors Intercom Okta · listed by 260 tracked vendors Okta Baseten · listed by 50 tracked vendors Baseten Fastly · listed by 49 tracked vendors Fastly Box · listed by 40 tracked vendors Box Talkdesk · listed by 5 tracked vendors Talkdesk Coveo · listed by 4 tracked vendors Coveo MongoDB · listed by 210 tracked vendors MongoDB Workato · listed by 65 tracked vendors · incident: Errors in Databricks connector for Azure-hosted accounts, Sep 30 19:10 UTC Workato Salesforce · listed by 463 tracked vendors Salesforce Zendesk · listed by 354 tracked vendors Zendesk Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta Mailgun · listed by 218 tracked vendors Mailgun Zoom · listed by 162 tracked vendors Zoom Amplitude · listed by 131 tracked vendors Amplitude Elasticsearch · listed by 118 tracked vendors Elasticsearch Gong · listed by 87 tracked vendors Gong Vanta · listed by 87 tracked vendors Vanta ElevenLabs · listed by 80 tracked vendors ElevenLabs DigitalOcean · listed by 69 tracked vendors DigitalOcean Fastly · listed by 49 tracked vendors Fastly Deepgram · listed by 66 tracked vendors · incident: Elevated API errors, Sep 30 19:29 UTC Deepgram Kentik · listed by 1 tracked vendor · incident: Tagging Degraded, Sep 30 19:26 UTC Kentik Krisp · listed by 1 tracked vendor · incident: Call level API returned nothing, Sep 30 19:10 UTC Krisp IXOPAY · listed by 0 tracked vendors · incident: Performance Issues - PCI Apply, Sep 30 20:09 UTC IXOPAY JFrog · listed by 0 tracked vendors · incident: Potential slowdown on Maven remotes in AWS Europe Central, Sep 30 19:07 UTC JFrog Prefect · listed by 0 tracked vendors · incident: Elevated connection errors, Sep 30 19:32 UTC Prefect OpenAI · listed by 691 tracked vendors OpenAI Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 510 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Twilio · listed by 426 tracked vendors Twilio Datadog · listed by 377 tracked vendors Datadog Intercom · listed by 312 tracked vendors Intercom SendGrid · listed by 301 tracked vendors SendGrid GitHub · listed by 184 tracked vendors GitHub Segment · listed by 162 tracked vendors Segment Mixpanel · listed by 141 tracked vendors Mixpanel Vercel · listed by 141 tracked vendors Vercel Fivetran · listed by 140 tracked vendors Fivetran + 196 more+ 1,034 more

Incidents starting 30 min before to 2 h after

Krisp lists Salesforce, Zendesk (2 hops) Call level API returned nothing ↗ minor +18 min 42 min
Kentik lists Zendesk (2 hops) Tagging Degraded ↗ major +35 min 5 h 53 min
Deepgram lists Salesforce, Atlassian (2 hops) Elevated API errors ↗ minor +38 min 9 min
Prefect lists Okta (2 hops) Elevated connection errors ↗ minor +41 min 1 h 20 min
IXOPAY lists Salesforce, Okta (2 hops) Performance Issues - PCI Apply ↗ no impact stated +1 h 17 min —

Incidents

no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUK1 Sep 30 16:52 26 h 47 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODEU1 Sep 30 16:52 26 h 19 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODSAS1 Sep 30 16:52 25 h 20 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODJKT1 Sep 30 16:52 20 h 44 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODTHAI1 Sep 30 16:52 20 h 17 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODSNG1 Sep 30 16:52 19 h 17 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODAUS1 Sep 30 16:52 17 h 14 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUS2 Sep 30 16:52 16 h 15 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODUS1 Sep 30 16:52 15 h 44 min 1 6 no impact stated Provenir Upcoming Maintenance: Cloud 2.0 Infrastructure — PRODCAN1 Sep 30 16:52 15 h 25 min 1 6 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1major Prismatic Embedded Workflow Builder Outage Sep 30 16:10 43 min 4 18 minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 721 1,617 8minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 41 882 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 43 999 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 171 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 341 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 26 216 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 major Krisp Several customers report they are unable to login to Krisp Sep 30 12:52 46 min 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 54 696 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 41 882 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 407 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 30 430 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,176 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 721 1,617 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,176 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 407 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 43 320 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 309 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 11 303 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 218 1,248 2minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 309 1

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