Third Party Index

Upstream incidents

critical· Snowflake· · 6 h

INC20000213

Listed as a subprocessor by 320 tracked vendors · 1,918 within 2 hops · In window: 3 vendors listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,535 tracked vendors Amazon Web Services Google Cloud · listed by 1,402 tracked vendors Google Cloud Microsoft · listed by 743 tracked vendors Microsoft Cloudflare · listed by 602 tracked vendors Cloudflare Snowflake · listed by 320 tracked vendors Snowflake OpenAI · listed by 799 tracked vendors · incident: Elevated errors for ChatGPT users in Europe, Sep 11 07:53 UTC OpenAI Boomi, LP · listed by 16 tracked vendors · incident: Boomi - Agentstudio - Control Tower Outage - Resolved, Sep 11 07:06 UTC Boomi, LP Docebo · listed by 8 tracked vendors · incident: Snowflake Service Outage in EU Central (eu-central-1), Sep 11 09:04 UTC Docebo Microsoft · listed by 743 tracked vendors Microsoft Stripe · listed by 718 tracked vendors Stripe Twilio · listed by 482 tracked vendors Twilio HubSpot · listed by 464 tracked vendors HubSpot Datadog · listed by 417 tracked vendors Datadog Zendesk · listed by 386 tracked vendors Zendesk Intercom · listed by 368 tracked vendors Intercom SendGrid · listed by 347 tracked vendors SendGrid Atlassian · listed by 302 tracked vendors Atlassian Okta · listed by 279 tracked vendors Okta Segment · listed by 179 tracked vendors Segment InfluxData · listed by 2 tracked vendors · incident: Query performance degradation in Azure Westeurope, Sep 11 08:45 UTC InfluxData Cognite AS · listed by 0 tracked vendors · incident: Degraded Data Modeling Availability in az-arn-001, Sep 11 07:20 UTC Cognite AS Smartcar · listed by 0 tracked vendors · incident: Smartcar API: Elevated 5xx error rates, Sep 11 07:15 UTC Smartcar Tibber · listed by 0 tracked vendors · incident: 🟡 Analytics - delay in receiving meter readings from Dutch grid operator Liander, Sep 11 08:54 UTC Tibber Cloudflare · listed by 602 tracked vendors Cloudflare Anthropic · listed by 579 tracked vendors Anthropic Slack · listed by 517 tracked vendors Slack Salesforce · listed by 500 tracked vendors Salesforce Sentry · listed by 462 tracked vendors Sentry Mailgun · listed by 243 tracked vendors Mailgun MongoDB · listed by 230 tracked vendors MongoDB GitHub · listed by 208 tracked vendors GitHub Zoom · listed by 184 tracked vendors Zoom Vercel · listed by 172 tracked vendors Vercel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 146 tracked vendors Pendo ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Zapier · listed by 130 tracked vendors Zapier Mailchimp · listed by 108 tracked vendors Mailchimp + 306 more+ 1,578 more

Incidents starting 30 min before to 2 h after

Boomi, LP lists Snowflake Boomi - Agentstudio - Control Tower Outage - Resolved ↗ critical −12 min 3 h 15 min
OpenAI lists Snowflake Elevated errors for ChatGPT users in Europe ↗ minor +35 min 2 h 23 min
Docebo lists Snowflake Snowflake Service Outage in EU Central (eu-central-1) ↗ no impact stated +1 h 46 min ongoing
Smartcar lists Segment (2 hops) Smartcar API: Elevated 5xx error rates ↗ no impact stated −3 min —
Cognite AS lists Microsoft, Twilio (2 hops) Degraded Data Modeling Availability in az-arn-001 ↗ minor +2 min 7 days
Fireworks lists Pylon, Linear (2 hops) Service Degradation for one of our Serverless models ↗ no impact stated +36 min 22 min
InfluxData lists Microsoft, Okta (2 hops) Query performance degradation in Azure Westeurope ↗ minor +1 h 27 min 1 h 1 min
Tibber lists Intercom, New Relic (2 hops) 🟡 Analytics - delay in receiving meter readings from Dutch grid operator Liander ↗ no impact stated +1 h 36 min 4 days
Lago lists Pylon, Customer.io (2 hops) Degraded performance on our API ↗ minor +1 h 50 min 3 h 28 min

Incidents

major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 02:02 4 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 01:02 8 min 6 37 minor Bandwidth Bandwidth Local Market Impairment - 248 - Richmond, VA Sep 12 00:49 12 h 45 min 12 66 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Hong Kong Sep 12 00:16 16 days 819 1,894 major MiniMax Elevated errors on Large Language Models (LLM) Sep 12 00:02 7 min 6 37 major Metronome Elevated API Error Rate Sep 11 23:22 2 h 15 min 13 125 minor Kombo Increased API latency in EU region Sep 11 20:42 27 min 8 11 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Short Codes and Long Codes to Liberty Puerto Rico Sep 11 20:37 9 h 41 min 819 1,894 2major Smartsheet Smartsheet and Smartsheet Login Unavailable for Smartsheet US Sep 11 20:20 3 h 9 min 11 13 minor UiPath Some customers will not be able to deploy solution packages Sep 11 19:47 1 h 45 min 2 12 1critical Resend Unresponsive remote MCP server Sep 11 19:27 — 78 228 no impact stated Yellow.ai Elevated 503 Errors in EURO Region Sep 11 19:02 25 min 1 minor LINK Mobility Group ASA Telia Sweden - Content Charger - Ongoing disturbance Sep 11 18:59 7 h 9 min 5 13 critical Pulumi Neo Outage Sep 11 18:02 6 h 17 min 5 14 major Notion· Notion Issues managing email addresses and aliases Sep 11 17:23 2 h 40 min 37 164 1minor Twilio· SendGrid· Segment Voice Insights Console Dashboard Error Sep 11 17:02 1 h 46 min 819 1,894 3no impact stated Supabase Latency issues resulting in 504 errors Sep 11 17:00 — 68 450 no impact stated Plaid Statements API downtime Sep 11 16:56 5 h 19 min 15 34 major InfluxData SSO Login Service Availability (other login methods not affected) Sep 11 16:32 2 h 54 min 2 514 no impact stated HighLevel S2S Model - Gemini-3.1-flash-live-preview is facing Service Disruption – Investigating with Google Sep 11 16:30 — 2 minor Discord Media Proxy Latency High Sep 11 16:24 1 h 21 min 14 113 minor OpenAI 1% of ChatGPT Work (mobile/web) turns are failing for existing threads Sep 11 16:22 9 h 34 min 799 1,946 9no impact stated MaxMind High latency for the us-east region Sep 11 15:47 3 days 25 119 1minor Feedly Threat Intelligence Some users are experiencing slowness Sep 11 15:43 21 min 1 minor Instructure Errors Following Item Creation In Canvas Sep 11 15:26 14 min 2 4 no impact stated Pitney Bowes Shipping API - Incident Quick Close Sep 11 15:25 1 min 1 2 no impact stated Hostinger· Hosting24 Emergency Hardware Maintenance of Server br-804 Sep 11 15:18 53 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 15:02 2 min 6 37 minor Bandwidth Isolated LAX Datacenter Incident Sep 11 14:51 49 min 12 66 major Digicert DigiCert Alert Sep 11 14:36 15 h 6 min 2 3 minor Plain Insights data delays Sep 11 14:31 1 h 25 min 45 1,024 major Orum Orum Dialer Not Working Sep 11 14:24 24 min 1 major Anthropic Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1 Sep 11 14:19 17 min 579 1,857 4minor Vezgo Newton connector outage Sep 11 14:15 20 days 1 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 11 14:08 9 min 1 5 minor hCaptcha Increased endpoint latency in some regions Sep 11 14:04 16 min 10 755 major MiniMax Elevated errors on Large Language Models (LLM) Sep 11 14:02 4 min 6 37 major Posit issues deploying new applications Sep 11 13:59 3 h 24 min 1 minor Twilio· SendGrid· Segment TwiML Bins – Service Failures Sep 11 13:39 2 h 3 min 819 1,894 8major Spacelift Event Processing Delays Sep 11 13:22 20 min 1 2 minor Astrodon Corp (Loops) Delay in email metric processing Sep 11 13:16 1 h 33 min 21 175 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across Europe and the Middle East Sep 11 12:53 6 h 10 min 819 1,894 9minor DevRev Elevated API latency in the India region Sep 11 12:10 30 min 5 98 no impact stated CloudConvert Delayed webhook delivery Sep 11 11:19 — 12 33 minor Cursor Investigating service degradation Sep 11 11:08 28 min 9 28 major Etleap Increased latencies for Facebook pipelines Sep 11 11:06 6 h 17 min 1 37 major Canonical "lists.ubuntu.com" is Down Sep 11 11:05 19 min 1 1,402 major Lovable Lovable Desktop App for Windows Crashing Sep 11 10:50 1 h 16 min 1 minor Infobip Saudi Arabia - Conversations service degradation Sep 11 10:50 — 21 178 minor Exact Exact Online – Payment batches are not matched automatically via Exact PSD2 link for ING. Sep 11 10:47 5 days 1 2

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