Third Party Index

Upstream incidents

minor· Gong· · 1 h 25 min

Gong Platform Outage - Multiple Pages Not Loading

Listed as a subprocessor by 89 tracked vendors · 442 within 2 hops · In window: 1 vendor listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,368 tracked vendors Amazon Web Services Google Cloud · listed by 1,207 tracked vendors Google Cloud Microsoft · listed by 675 tracked vendors Microsoft Twilio · listed by 432 tracked vendors Twilio Snowflake · listed by 310 tracked vendors Snowflake Mailgun · listed by 220 tracked vendors Mailgun MongoDB · listed by 212 tracked vendors MongoDB Gong · listed by 89 tracked vendors Gong Rapid7 · listed by 8 tracked vendors · incident: Command Platform Dashboard Degradition, Sep 16 13:51 UTC Rapid7 Zapier · listed by 117 tracked vendors Zapier Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram Honeycomb · listed by 31 tracked vendors Honeycomb PandaDoc · listed by 31 tracked vendors PandaDoc Paddle · listed by 26 tracked vendors Paddle nylas · listed by 24 tracked vendors nylas Maxio · listed by 19 tracked vendors Maxio Together AI · listed by 14 tracked vendors Together AI Airtable · listed by 12 tracked vendors Airtable Backblaze · listed by 12 tracked vendors Backblaze Dialpad · listed by 8 tracked vendors Dialpad Clozd · listed by 7 tracked vendors Clozd Vercel · listed by 143 tracked vendors · incident: Missing Web Analytics and Speed Insights data, Sep 16 14:00 UTC Vercel PagerDuty · listed by 36 tracked vendors · incident: Event Processing Delays, Sep 16 14:35 UTC PagerDuty Cursor · listed by 8 tracked vendors · incident: Investigating service degradation — Grok Bot, Sep 16 14:27 UTC Cursor Mindtickle · listed by 3 tracked vendors · incident: Salesforce Sync Workflows Impacted, Sep 16 13:33 UTC Mindtickle Conversion · listed by 0 tracked vendors · incident: Salesforce Outage, Sep 16 14:23 UTC Conversion Salesforce · listed by 470 tracked vendors Salesforce Twilio · listed by 432 tracked vendors Twilio Zendesk · listed by 363 tracked vendors Zendesk SendGrid · listed by 309 tracked vendors SendGrid Mailgun · listed by 220 tracked vendors Mailgun Segment · listed by 162 tracked vendors Segment WorkOS · listed by 111 tracked vendors WorkOS Vanta · listed by 88 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon ElevenLabs · listed by 81 tracked vendors ElevenLabs LaunchDarkly · listed by 60 tracked vendors LaunchDarkly Fireworks · listed by 52 tracked vendors Fireworks AssemblyAI · listed by 51 tracked vendors AssemblyAI Fastly · listed by 50 tracked vendors Fastly Hyperdoc (a.k.a. Recall.ai) · listed by 48 tracked vendors Hyperdoc (a.k.a. Rec… + 75 more+ 333 more

Incidents starting 30 min before to 2 h after

Rapid7 lists Gong Command Platform Dashboard Degradition ↗ minor +25 min 32 min
Mindtickle lists Deepgram, nylas (2 hops) Salesforce Sync Workflows Impacted ↗ minor +8 min 3 h 28 min
Vercel lists Honeycomb (2 hops) Missing Web Analytics and Speed Insights data ↗ minor +34 min —
Conversion lists Linear (2 hops) Salesforce Outage ↗ minor +58 min 2 h 35 min
Cursor lists Together AI (2 hops) Investigating service degradation — Grok Bot ↗ major +1 h 1 min 6 h 30 min
PagerDuty lists Zapier, Honeycomb (2 hops) Event Processing Delays ↗ minor +1 h 10 min 32 min

Incidents

major HeyGen Seedance Outage Sep 16 18:55 1 min 5 7 minor OpenAI Elevated errors in ChatGPT Work Sep 16 18:44 50 min 704 1,705 6minor Bullhorn Bullhorn Back Office - Report Performance Issues Sep 16 18:33 4 days 2 3 major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 38 437 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 735 1,659 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 192 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 46 386 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 13 minor Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 62 minor Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 202 major Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 595 1minor ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 42 156 major Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 735 1,659 6major FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 16 minor Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 48 1no impact stated Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 517 1,637 6major Discord Google Pay Outage Sep 16 16:15 27 min 14 101 minor Airwallex US Google Pay outage Sep 16 16:14 29 min 3 20 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 735 1,659 5minor Resend Increased latency in WebHooks Sep 16 15:58 5 min 54 180 minor RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 9 12 minor agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 735 1,659 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 48 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 11 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 624 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 212 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 43 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 48 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 218 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 143 698 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 48 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 316 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 89 442 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 122 1,098 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 624 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 11 30 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3

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