Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 40 h 19 min

SMS Delivery Receipt Delays from Twilio to CTBC Brazil

Listed as a subprocessor by 752 tracked vendors · 1,706 within 2 hops · In window: 2 of its subprocessors · In window: 10 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Postmark · listed by 99 tracked vendors · incident: Delayed Message Delivery, Sep 28 13:49 UTC Postmark ElevenLabs · listed by 84 tracked vendors · incident: Agents - EU Residency, Sep 28 13:57 UTC ElevenLabs Amazon Web Services · listed by 1,402 tracked vendors Amazon Web Services Google Cloud · listed by 1,247 tracked vendors Google Cloud OpenAI · listed by 722 tracked vendors OpenAI Microsoft · listed by 692 tracked vendors Microsoft Anthropic · listed by 531 tracked vendors Anthropic Slack · listed by 465 tracked vendors Slack Datadog · listed by 389 tracked vendors Datadog Snowflake · listed by 314 tracked vendors Snowflake Fivetran · listed by 143 tracked vendors Fivetran ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Meta · listed by 75 tracked vendors Meta Twilio · listed by 442 tracked vendors Twilio SendGrid · listed by 317 tracked vendors SendGrid Segment · listed by 165 tracked vendors Segment Vercel · listed by 146 tracked vendors · incident: Build failures and 500 errors for functions using Edge runtime, Sep 28 13:44 UTC Vercel ElevenLabs · listed by 84 tracked vendors · incident: Agents - EU Residency, Sep 28 13:57 UTC ElevenLabs Clerk · listed by 28 tracked vendors · incident: Development instances only - Apple rejecting emails, Sep 28 15:23 UTC Clerk Snyk · listed by 5 tracked vendors · incident: Snyk CLI Scans Degraded, Sep 28 14:26 UTC Snyk Digicert · listed by 2 tracked vendors · incident: Document Signing - Go Sign Mobile Registration Issue, Sep 28 14:39 UTC Digicert Actionstep · listed by 0 tracked vendors · incident: Server Outage - (eu-west-1) - 502 Error- Sep 28th 2026, Sep 28 14:42 UTC Actionstep Automox · listed by 0 tracked vendors · incident: Automox Console Errors, Sep 28 14:21 UTC Automox Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud.com - #000695078, Sep 28 13:23 UTC Blackbaud EverTrue · listed by 0 tracked vendors · incident: Unable to Log into Signal Platform, Sep 28 13:24 UTC EverTrue StarRez · listed by 0 tracked vendors · incident: THD - self service outage, Sep 28 14:40 UTC StarRez Stripe · listed by 618 tracked vendors Stripe Anthropic · listed by 531 tracked vendors Anthropic Salesforce · listed by 479 tracked vendors Salesforce Sentry · listed by 412 tracked vendors Sentry Supabase · listed by 48 tracked vendors · incident: Log Ingestion Degradation, Sep 28 13:47 UTC Supabase Thinkific · listed by 4 tracked vendors · incident: Asset Library Outage, Sep 28 13:58 UTC Thinkific Canonical · listed by 1 tracked vendor · incident: Component "Ubuntu Security API - CVEs" and a few other components are Down, Sep 28 15:01 UTC Canonical Skyhigh Security · listed by 0 tracked vendors · incident: SKI-407 - Incident - Network latency observed - Policy updates delayed, Sep 28 13:27 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-407 - Incident - Network latency observed - Policy updates delayed, Sep 28 13:27 UTC Skyhigh Security OpenAI · listed by 722 tracked vendors OpenAI Microsoft · listed by 692 tracked vendors Microsoft Cloudflare · listed by 542 tracked vendors Cloudflare Mailgun · listed by 226 tracked vendors Mailgun posthog · listed by 203 tracked vendors posthog Mixpanel · listed by 153 tracked vendors Mixpanel Fivetran · listed by 143 tracked vendors Fivetran Pendo · listed by 140 tracked vendors Pendo ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Vanta · listed by 94 tracked vendors Vanta Pylon · listed by 88 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram + 13 more+ 738 more+ 934 more

Incidents starting 30 min before to 2 h after

Postmark subprocessor of Twilio, SendGrid, Segment Delayed Message Delivery ↗ no impact stated +24 min 3 h 58 min
ElevenLabs subprocessor of Twilio, SendGrid, Segment Agents - EU Residency ↗ major +32 min 42 min
Blackbaud lists Twilio Active Issue Alert – Blackbaud.com - #000695078 ↗ minor −2 min 5 h 24 min
EverTrue lists Twilio Unable to Log into Signal Platform ↗ minor −1 min 1 h 20 min
Vercel lists Twilio Build failures and 500 errors for functions using Edge runtime ↗ minor +19 min 27 min
Automox lists Twilio, Segment Automox Console Errors ↗ no impact stated +56 min ongoing
Snyk lists Segment Snyk CLI Scans Degraded ↗ minor +1 h 1 min 2 days
Digicert lists Twilio Document Signing - Go Sign Mobile Registration Issue ↗ minor +1 h 14 min 3 h 43 min
StarRez lists Twilio THD - self service outage ↗ critical +1 h 15 min 3 h 12 min
Actionstep lists Twilio Server Outage - (eu-west-1) - 502 Error- Sep 28th 2026 ↗ major +1 h 17 min 7 min
Clerk lists Twilio, SendGrid Development instances only - Apple rejecting emails ↗ minor +1 h 58 min ongoing
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-407 - Incident - Network latency observed - Policy updates delayed ↗ minor +2 min 25 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-407 - Incident - Network latency observed - Policy updates delayed ↗ minor +2 min 25 min
Supabase lists Sentry, HubSpot (2 hops) Log Ingestion Degradation ↗ minor +22 min 48 min
Thinkific lists Stripe, Salesforce (2 hops) Asset Library Outage ↗ no impact stated +33 min 5 h 58 min
Canonical lists Salesforce (2 hops) Component "Ubuntu Security API - CVEs" and a few other components are Down ↗ major +1 h 36 min 13 min

Incidents

major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 31 181 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 30 669 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 31 181 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 630 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 67 1,169 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 43 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 54 723 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 441 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 15 198 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 67 1,169 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 425 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 144 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 44 1,045 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 88 1,003 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 5 13 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 184 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 99 1,041 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 12 113 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 84 1,373 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 92 449 1minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 148 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 17 25 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,247 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 32 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 14 135 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 27 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 84 1,373 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 99 1,041 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 48 395 minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 146 711 2minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 6 384 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 752 1,706 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,247 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 37 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 121 671 3

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