Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 40 h 19 min

SMS Delivery Receipt Delays from Twilio to CTBC Brazil

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 2 of its subprocessors · In window: 10 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Postmark · listed by 109 tracked vendors · incident: Delayed Message Delivery, Sep 28 13:49 UTC Postmark ElevenLabs · listed by 103 tracked vendors · incident: Agents - EU Residency, Sep 28 13:57 UTC ElevenLabs Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Vercel · listed by 171 tracked vendors · incident: Build failures and 500 errors for functions using Edge runtime, Sep 28 13:44 UTC Vercel ElevenLabs · listed by 103 tracked vendors · incident: Agents - EU Residency, Sep 28 13:57 UTC ElevenLabs Clerk · listed by 38 tracked vendors · incident: Development instances only - Apple rejecting emails, Sep 28 15:23 UTC Clerk Snyk · listed by 5 tracked vendors · incident: Snyk CLI Scans Degraded, Sep 28 14:26 UTC Snyk Digicert · listed by 2 tracked vendors · incident: Document Signing - Go Sign Mobile Registration Issue, Sep 28 14:39 UTC Digicert Actionstep · listed by 0 tracked vendors · incident: Server Outage - (eu-west-1) - 502 Error- Sep 28th 2026, Sep 28 14:42 UTC Actionstep Automox · listed by 0 tracked vendors · incident: Automox Console Errors, Sep 28 14:21 UTC Automox Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud.com - #000695078, Sep 28 13:23 UTC Blackbaud EverTrue · listed by 0 tracked vendors · incident: Unable to Log into Signal Platform, Sep 28 13:24 UTC EverTrue StarRez · listed by 0 tracked vendors · incident: THD - self service outage, Sep 28 14:40 UTC StarRez Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Supabase · listed by 67 tracked vendors · incident: Log Ingestion Degradation, Sep 28 13:47 UTC Supabase Thinkific · listed by 4 tracked vendors · incident: Asset Library Outage, Sep 28 13:58 UTC Thinkific Canonical · listed by 1 tracked vendor · incident: Component "Ubuntu Security API - CVEs" and a few other components are Down, Sep 28 15:01 UTC Canonical Skyhigh Security · listed by 0 tracked vendors · incident: SKI-407 - Incident - Network latency observed - Policy updates delayed, Sep 28 13:27 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-407 - Incident - Network latency observed - Policy updates delayed, Sep 28 13:27 UTC Skyhigh Security OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Fullstory · listed by 88 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend Deepgram · listed by 76 tracked vendors Deepgram + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Postmark subprocessor of Twilio, SendGrid, Segment Delayed Message Delivery ↗ no impact stated +24 min 3 h 58 min
ElevenLabs subprocessor of Twilio, SendGrid, Segment Agents - EU Residency ↗ major +32 min 42 min
Blackbaud lists Twilio Active Issue Alert – Blackbaud.com - #000695078 ↗ minor −2 min 5 h 24 min
EverTrue lists Twilio Unable to Log into Signal Platform ↗ minor −1 min 1 h 20 min
Vercel lists Twilio Build failures and 500 errors for functions using Edge runtime ↗ minor +19 min 27 min
Automox lists Twilio, Segment Automox Console Errors ↗ no impact stated +56 min ongoing
Snyk lists Segment Snyk CLI Scans Degraded ↗ minor +1 h 1 min 2 days
Digicert lists Twilio Document Signing - Go Sign Mobile Registration Issue ↗ minor +1 h 14 min 3 h 43 min
StarRez lists Twilio THD - self service outage ↗ critical +1 h 15 min 3 h 12 min
Actionstep lists Twilio Server Outage - (eu-west-1) - 502 Error- Sep 28th 2026 ↗ major +1 h 17 min 7 min
Clerk lists Twilio, SendGrid Development instances only - Apple rejecting emails ↗ minor +1 h 58 min ongoing
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-407 - Incident - Network latency observed - Policy updates delayed ↗ minor +2 min 25 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-407 - Incident - Network latency observed - Policy updates delayed ↗ minor +2 min 25 min
Supabase lists HubSpot, Sentry (2 hops) Log Ingestion Degradation ↗ minor +22 min 48 min
Thinkific lists Stripe, Salesforce (2 hops) Asset Library Outage ↗ no impact stated +33 min 5 h 58 min
Canonical lists Salesforce (2 hops) Component "Ubuntu Security API - CVEs" and a few other components are Down ↗ major +1 h 36 min 13 min

Incidents

no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 109 1,146 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 67 447 1minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 171 801 3minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 8 401 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 815 1,881 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,391 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 39 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 129 730 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 56 760 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 53 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 37 161 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 815 1,881 9no impact stated Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 16 28 minor Signicat Incident on 3rd party service - eHerkenning/KPN and Reconi Sep 28 10:17 1 h 7 min 1 major Box [Medium] Issues with Box Notes Sep 28 10:04 27 min 43 404 1major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 38 756 major Imperva [INC-1146] Service degradation of MAD (Madrid) PoP Sep 28 09:53 16 h 12 min 5 53 minor Scaleway ongoing [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported Sep 28 09:46 ongoing 22 354 critical LINK Mobility Group ASA [CGI] Unsheduled disturbance Sep 28 09:42 2 h 31 min 5 13 1major Flexera Flexera One- IT Visibility- APAC - Reporting dashboards unavailable Sep 28 09:10 16 min 1 minor Kaseya Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise Sep 28 09:06 3 h 48 min 2 3 no impact stated Worldpay ongoing INC0667838 - US IVR Telephony service. Sep 28 08:59 ongoing 10 55 minor Qualys EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883] Sep 28 08:57 10 h 18 min 6 21 minor Scaleway [OBJS] pl-waw: Operations are slow Sep 28 08:49 46 h 32 min 22 354 minor InfluxData Degraded Query Performance in Azure West Europe Sep 28 08:33 11 h 46 min 2 514 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Networks in Spain Sep 28 08:26 5 h 10 min 815 1,881 5no impact stated Delinea Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks Sep 28 08:00 2 h 45 min 1 minor Snyk Snyk CLI Scans Degraded Sep 28 07:51 4 h 24 min 5 6 no impact stated Worldpay INC0667506 - Issue with a third-party acquirer, EFTPOS is resolved Sep 28 07:43 1 min 10 55 minor Imperva [INC-1145] Service degradation of multiple PoPs Sep 28 07:42 2 h 13 min 5 53 1minor Trigger.dev Run logs are being dropped Sep 28 07:20 30 min 2 critical Exact Exact Multivers Online / Exact Boekhoud Gemak - Login issues Multivers Online and Exact Boekhoud Gemak (NL) Sep 28 06:56 6 h 57 min 1 2 minor Harness.io· OverOps File Store Expression Degraded : Returning Null Sep 28 06:00 5 h 30 min 3 35 minor DevRev Login issues and slow performance in the Asia South region Sep 28 04:47 26 min 5 98 minor Pinecone [Pods][AWS][us-east-1] Write failures and high latency Sep 28 04:07 13 min 32 320 minor Reducto Partial degradation of Parse Sep 28 03:05 17 h 3 min 10 145 major Canonical "assets.ubuntu.com" is Down Sep 28 02:34 7 min 1 1,391 major Buildkite macOS hosted agent jobs not starting Sep 28 01:30 — 3 5 major MiniMax Elevated errors on Large Language Models (LLM) Sep 28 01:04 8 min 6 37 major Xero ATO services may be unavailable Sep 28 00:03 25 min 30 104 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Proximus Belgium Sep 27 23:11 6 h 19 min 815 1,881 1minor LINK Mobility Group ASA [Belgium][Proximus] Unscheduled disturbance Sep 27 23:01 4 h 29 min 5 13 minor Sinch Delivery Issue Belgium - Proximus Sep 27 22:49 3 h 18 min 29 1,163 3major Telesign Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01) Sep 27 22:23 3 h 7 min 7 457 minor BigCommerce Partial search unavailability Sep 27 17:19 41 min 1 no impact stated Hostinger· Hosting24 Emergency Servers my-kul-u4s-node1, my-kul-u4s-node2, my-kul-u4s-node3, my-kul-u4s-node4 Maintenance Sep 27 11:41 1 h 26 min 1

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