Third Party Index

Upstream incidents

minor· Zoom· · 6 h 9 min

Service Degradation Affecting Live Transcription Services.

Listed as a subprocessor by 182 tracked vendors · 1,007 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 480 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC Twilio Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Stripe · listed by 713 tracked vendors Stripe Cloudflare · listed by 599 tracked vendors Cloudflare Anthropic · listed by 575 tracked vendors Anthropic MongoDB · listed by 230 tracked vendors MongoDB ElevenLabs · listed by 103 tracked vendors ElevenLabs Oracle · listed by 89 tracked vendors Oracle Perplexity AI · listed by 25 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 182 tracked vendors Zoom Chainalysis · listed by 0 tracked vendors · incident: Login Page Outage, Sep 24 15:38 UTC Chainalysis Stripe · listed by 713 tracked vendors Stripe Zapier · listed by 129 tracked vendors Zapier LinkedIn · listed by 58 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase PandaDoc · listed by 35 tracked vendors PandaDoc Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 33 tracked vendors Honeycomb nylas · listed by 28 tracked vendors nylas wiz.io · listed by 26 tracked vendors wiz.io Telnyx · listed by 18 tracked vendors Telnyx Webflow · listed by 16 tracked vendors Webflow Together AI · listed by 15 tracked vendors Together AI Airtable · listed by 14 tracked vendors Airtable Twilio · listed by 480 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC Segment Supabase · listed by 67 tracked vendors · incident: Project Lifecycle Issues in eu-west-1, Sep 24 15:36 UTC Supabase Coralogix · listed by 24 tracked vendors · incident: EU2 - delayed/missing metrics for data usage, Sep 24 17:37 UTC Coralogix Fly.io · listed by 15 tracked vendors · incident: State database issues in GRU, Sep 24 16:31 UTC Fly.io JWX · listed by 0 tracked vendors · incident: Elevated webhook delivery latency, Sep 24 17:44 UTC JWX PowerSchool · listed by 0 tracked vendors · incident: Connected Intelligence (CI) - Degraded Performance, Sep 24 17:19 UTC PowerSchool Anthropic · listed by 575 tracked vendors Anthropic HubSpot · listed by 459 tracked vendors HubSpot Mailgun · listed by 242 tracked vendors Mailgun posthog · listed by 237 tracked vendors posthog MongoDB · listed by 230 tracked vendors MongoDB Vercel · listed by 171 tracked vendors Vercel Amplitude · listed by 141 tracked vendors Amplitude Elasticsearch · listed by 128 tracked vendors Elasticsearch WorkOS · listed by 114 tracked vendors WorkOS Vanta · listed by 106 tracked vendors Vanta ElevenLabs · listed by 103 tracked vendors ElevenLabs Pylon · listed by 91 tracked vendors Pylon + 8 more+ 168 more+ 805 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Zoom Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) ↗ minor +34 min 2 h 4 min
Chainalysis lists Zoom Login Page Outage ↗ minor −10 min 22 min
Supabase lists PandaDoc (2 hops) Project Lifecycle Issues in eu-west-1 ↗ major −11 min 2 h 1 min
Barracuda Networks lists SentinelOne (2 hops) Delay for NetSec Firewall Alerts for US-East and EU-West customers ↗ minor +28 min 27 h 37 min
ZoomInfo lists Wasabi (2 hops) GTM Studio - Audiences ↗ no impact stated +30 min 7 h 56 min
SendGrid lists Honeycomb (2 hops) Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) ↗ minor +34 min 2 h 4 min
Segment lists Honeycomb (2 hops) Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) ↗ minor +34 min 2 h 4 min
Fly.io lists Stripe, Honeycomb (2 hops) State database issues in GRU ↗ major +44 min 2 h 40 min
PowerSchool lists Stripe (2 hops) Connected Intelligence (CI) - Degraded Performance ↗ minor +1 h 32 min 3 days
Coralogix lists Stripe (2 hops) EU2 - delayed/missing metrics for data usage ↗ no impact stated +1 h 50 min 47 min
JWX lists Stripe (2 hops) Elevated webhook delivery latency ↗ minor +1 h 57 min 39 min

Incidents

minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 815 1,881 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 44 168 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 14 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 55 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 182 1,007 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 67 447 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 99 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 68 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 53 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 15 160 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 815 1,881 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 78 225 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 199 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,391 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 459 1,059 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor HighLevel Opportunity Actions Issue Sep 24 13:30 1 h 1 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 47 505 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,391 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,391 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 25 45 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 815 1,881 4minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 182 1,007 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 815 1,881 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 19 289 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 67 447 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 132 1,406 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 22 353 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Datora Brazil Sep 24 08:36 4 days 815 1,881 4minor ClickHouse Some ClickPipes CDC pipes paused and can't be resumed Sep 24 08:31 33 min 132 1,406 3minor Signicat Incident on 3rd party service - Data Verification Source: dk-cvr Sep 24 08:18 3 h 29 min 1 no impact stated Hostinger· Hosting24 Emergency Server UK-1476 Maintenance Sep 24 07:50 13 h 15 min 1 no impact stated Bandwidth Bandwidth Local Market Impairment - 636 - Fargo, ND Sep 24 07:49 5 h 10 min 12 66 major Baseten Elevated inference 500s for a subset of models deployed in 1 US-East cluster Sep 24 07:23 42 min 51 1,196 1minor Krisp Speech-to-Text API Degradation Sep 24 07:23 35 min 1 minor Kaseya Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI Sep 24 07:21 2 h 13 min 2 3 no impact stated TypeSafe AI Elevated API latency Sep 24 07:18 — 6 201 minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia Sep 24 06:56 21 h 45 min 815 1,881 2

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