Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 7 h 1 min

SMS Delivery Delays from Twilio to Etisalat United Arab Emirates

Listed as a subprocessor by 721 tracked vendors · 1,617 within 2 hops · In window: 2 of its subprocessors · In window: 2 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Datadog · listed by 377 tracked vendors · incident: Users are unable to acknowledge, escalate, or resolve On-Call Pages, Sep 25 15:11 UTC Datadog Sinch · listed by 24 tracked vendors · incident: Customer Support - Ticketing System, Sep 25 15:31 UTC Sinch Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 511 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 94 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Datadog · listed by 377 tracked vendors · incident: Users are unable to acknowledge, escalate, or resolve On-Call Pages, Sep 25 15:11 UTC Datadog Telnyx · listed by 15 tracked vendors · incident: Telnyx's Support AI Assistant (TAIA) - currently unavailable, Sep 25 15:00 UTC Telnyx Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 464 tracked vendors Salesforce Sentry · listed by 399 tracked vendors Sentry HubSpot · listed by 378 tracked vendors HubSpot Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 313 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 259 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Sinch · listed by 24 tracked vendors · incident: Customer Support - Ticketing System, Sep 25 15:31 UTC Sinch Canonical · listed by 1 tracked vendor · incident: Component "assets.ubuntu.com" and a few other components are Down, Sep 25 15:05 UTC Canonical OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Slack · listed by 445 tracked vendors Slack Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 195 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 86 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 74 tracked vendors Linear Deepgram · listed by 66 tracked vendors Deepgram Merge API · listed by 59 tracked vendors Merge API + 13 more+ 707 more+ 876 more

Incidents starting 30 min before to 2 h after

Datadog subprocessor of Twilio, SendGrid, Segment Users are unable to acknowledge, escalate, or resolve On-Call Pages ↗ minor −15 min 27 min
Sinch subprocessor of Twilio, SendGrid, Segment Customer Support - Ticketing System ↗ minor +4 min 54 min
Telnyx lists Segment Telnyx's Support AI Assistant (TAIA) - currently unavailable ↗ major −26 min 54 min
Canonical lists Salesforce (2 hops) Component "assets.ubuntu.com" and a few other components are Down ↗ major −22 min 11 min
FingerprintPro lists WorkOS, rollbar (2 hops) Ingress endpoint degradations ↗ minor +37 min 1 h 28 min

Incidents

minor Scaleway [EDGE] Faulty cache server Sep 25 13:45 3 days 17 309 1minor PagerDuty Issue Identified - Incident Workflows experiencing delays Sep 25 13:39 1 h 17 min 36 213 minor Verda Service Disruption Affecting Some Instances, Storage Volumes, and Billing Sep 25 13:08 2 h 54 min 3 46 critical Infobip Multiple Locations - Multiple services degradation Sep 25 12:56 12 min 18 151 no impact stated Teamtailor Degraded performance Sep 25 12:33 1 min 2 3 major Cerebras Partial Service Disruption Sep 25 12:16 4 h 58 min 18 855 no impact stated Bandwidth MMS Inbound Incident Sep 25 12:13 — 12 61 no impact stated Scrive Third-party eID Issue: Norwegian BankID Sep 25 11:30 44 min 1 no impact stated Contentsquare some of customers might not able access all Synthetic Monitorings features. Sep 25 11:03 1 min 7 91 no impact stated Bandwidth Bandwidth Global Portal Sep 25 10:45 — 12 61 no impact stated Hostinger· Hosting24 Emergency Server US-900 Maintenance Sep 25 10:31 2 h 51 min 1 no impact stated SuprSend Some Inbox clients are not able to join room Sep 25 10:16 29 min 1 2 critical oapps Forwarder outage Sep 25 09:46 6 h 9 min 1 minor Deepgram Elevated Flux TTS 1011 Error Rate Sep 25 09:45 3 h 59 min 66 1,123 1no impact stated Zoom An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature Sep 25 09:20 21 h 42 min 162 841 no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 25 09:10 2 min 1 4 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 09:03 3 h 39 min 7 407 minor Exact Exact Online - ING PSD2 payment files are rejected (NL) Sep 25 09:02 29 min 1 2 critical Diligent Boards - Site is Inaccessible for Web Admin and Customer Admin in the US Region Sep 25 08:58 2 min 1 minor Telesign Operator Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89) - 9/25/26 Sep 25 08:52 2 h 16 min 7 407 minor IDnow [TEST System] Degraded Performance Sep 25 08:33 2 h 16 min 5 20 minor DevRev Performance Degradation: Delayed Execution of Workflows (Timeline Comments & Events) Sep 25 07:26 1 h 19 min 5 87 minor Sprinklr Live Chat Service Disruption Sep 25 07:24 6 min 4 582 no impact stated CodeRabbit Reviews might be impacted Sep 25 07:17 10 min 1 minor Twilio· SendGrid· Segment User Authentication Identity Gateway API Failure Increase and Gateway API High Latency for Verizon in United States Sep 25 06:34 6 h 11 min 721 1,617 3minor Brevo Multiple services are impacted Sep 25 06:32 26 min 15 20 no impact stated Stripe Elevated Klarna errors Sep 25 06:23 1 h 19 min 570 1,388 1critical Exact Exact Online Fiscaal en Jaarrekening- 504 Gateway Time-out when logging in (NL) Sep 25 06:04 1 h 32 min 1 2 minor Cursor Investigating service degradation — Grok Bot Sep 25 05:17 1 h 34 min 8 24 major Red Hat Red Hat Connect Major Outage - Investigating Sep 25 05:01 21 min 8 838 no impact stated Telesign Telesign API Intermittent Availability Sep 25 05:00 9 h 7 407 no impact stated Bandwidth Bandwidth Local Market Impairment - 721 - Las Vegas, NV Sep 25 04:35 6 h 38 min 12 61 no impact stated New Relic New Relic UI errors Sep 25 03:56 1 min 79 347 minor Telesign Operator Alert - Brazil (BR) - Claro (724/05;12;38) - 09/24/2025 Sep 25 03:52 3 h 19 min 7 407 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 25 03:49 4 h 41 min 721 1,617 1minor Sinch Delivery Issue Brazil - Claro Sep 25 03:35 2 h 53 min 24 1,020 3critical Bandwidth Bandwidth Local Market Impairment - 330 - Evansville, IN Sep 25 03:17 23 h 11 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States Sep 25 02:24 19 h 59 min 721 1,617 2no impact stated Orb Elevated API latencies Sep 25 00:28 3 h 28 min 15 191 minor dbt Labs GitLab service disruption Sep 24 23:56 5 h 28 min 45 463 no impact stated Mintlify Mintlify CLI installation failures Sep 24 23:42 39 min 6 737 minor ESET ESET PROTECT's Integration with Microsoft services is not possible. Sep 24 23:08 6 days 1 2 minor ShipStation Programmatic UPS Account Connection Sep 24 23:06 4 days 1 no impact stated UiPath Robot live stream issues in US region Sep 24 21:45 1 h 4 min 2 11 major Flexera Spot Ocean for AWS - Service Disruption Sep 24 21:43 33 min 1 no impact stated Toggl Elevated API Errors Sep 24 21:28 15 min 1 2 minor Middesk Texas Secretary of State Portal Maintenance Sep 24 21:14 25 h 30 min 6 43 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 20:46 16 h 41 min 1 minor Twilio· SendGrid· Segment Event Streams Service Disruption Sep 24 20:40 5 h 44 min 721 1,617 3minor Entri Resolution issues affecting .shop domains (upstream registry) Sep 24 20:35 1 min 4 9

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