Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 23 h 3 min

SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria

Listed as a subprocessor by 827 tracked vendors · 1,915 within 2 hops · In window: 1 of its subprocessors · In window: 8 vendors listing it (17 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 804 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,416 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 583 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Drata · listed by 17 tracked vendors · incident: Cron service degraded, Sep 24 18:56 UTC Drata Orb · listed by 15 tracked vendors · incident: Elevated latency, Sep 24 18:47 UTC Orb Netlify · listed by 13 tracked vendors · incident: Error accessing Netlify-hosted sites, Sep 24 19:01 UTC Netlify OpenSesame · listed by 2 tracked vendors · incident: Simon Authoring - unable to save course content, Sep 24 18:28 UTC OpenSesame Apptio · listed by 1 tracked vendor · incident: Exports from Cloudability to TBM are Behind, Sep 24 19:15 UTC Apptio Ciptex · listed by 0 tracked vendors · incident: Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204, Sep 24 17:42 UTC Ciptex IXOPAY · listed by 0 tracked vendors · incident: Script Monitor "Get Started" Page Not Loading, Sep 24 18:57 UTC IXOPAY PowerSchool · listed by 0 tracked vendors · incident: Analytics & Insights (A&I) - Degraded Performance, Sep 24 17:26 UTC PowerSchool Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 583 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog OpenAI · listed by 804 tracked vendors · incident: Elevated Error Rates on GPT-6 Astra Pro, Sep 24 18:59 UTC OpenAI Amplitude · listed by 142 tracked vendors · incident: Export Destinations data delivery issue, Sep 24 19:47 UTC Amplitude Baseten · listed by 52 tracked vendors · incident: Intermittent 5xx for a subset of models in 1 US Central cluster, Sep 24 18:35 UTC Baseten Coralogix · listed by 24 tracked vendors · incident: EU2 - delayed/missing metrics for data usage, Sep 24 17:37 UTC Coralogix Hugging Face · listed by 1 tracked vendor · incident: Some GPU Jobs and Spaces failing to start, Sep 24 18:00 UTC Hugging Face Lovable · listed by 1 tracked vendor · incident: Some .shop domains purchased through Lovable are unavailable, Sep 24 19:27 UTC Lovable Blacksmith · listed by 0 tracked vendors · incident: GitHub connectivity degraded in us-west, Sep 24 19:16 UTC Blacksmith JWX · listed by 0 tracked vendors · incident: Elevated webhook delivery latency, Sep 24 17:44 UTC JWX TrueLearn · listed by 0 tracked vendors · incident: Site Performance Issue, Sep 24 19:29 UTC TrueLearn Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory + 13 more+ 813 more+ 1,068 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Elevated Error Rates on GPT-6 Astra Pro ↗ no impact stated +1 h 5 min 46 min
PowerSchool lists Twilio, SendGrid Analytics & Insights (A&I) - Degraded Performance ↗ minor −28 min 3 days
Ciptex lists Twilio Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 ↗ minor −13 min 22 min
OpenSesame lists Twilio Simon Authoring - unable to save course content ↗ major +34 min 22 min
Orb lists Twilio Elevated latency ↗ minor +53 min 35 min
Drata lists Twilio Cron service degraded ↗ major +1 h 2 min 21 h 40 min
IXOPAY lists Twilio Script Monitor "Get Started" Page Not Loading ↗ no impact stated +1 h 2 min —
Netlify lists SendGrid, Segment Error accessing Netlify-hosted sites ↗ major +1 h 7 min 23 min
Apptio lists SendGrid Exports from Cloudability to TBM are Behind ↗ minor +1 h 20 min 27 h 3 min
Coralogix lists Stripe, Salesforce (2 hops) EU2 - delayed/missing metrics for data usage ↗ no impact stated −17 min 47 min
JWX lists Stripe, Sentry (2 hops) Elevated webhook delivery latency ↗ minor −11 min 39 min
Hugging Face lists Stripe, Zendesk (2 hops) Some GPU Jobs and Spaces failing to start ↗ minor +5 min 15 h 57 min
Fireworks lists Vercel, DigitalOcean (2 hops) Service Degradation for Qwen 3.8 Max ↗ minor +39 min 29 min
Baseten lists WorkOS, Mistral (2 hops) Intermittent 5xx for a subset of models in 1 US Central cluster ↗ minor +40 min 1 h 22 min
Blacksmith lists Anthropic, Salesforce (2 hops) GitHub connectivity degraded in us-west ↗ no impact stated +1 h 22 min 33 min
Lovable lists Stripe, Anthropic (2 hops) Some .shop domains purchased through Lovable are unavailable ↗ minor +1 h 32 min 1 h 35 min
TrueLearn lists Stripe, Salesforce (2 hops) Site Performance Issue ↗ minor +1 h 34 min 35 min
Amplitude lists Datadog, MongoDB (2 hops) Export Destinations data delivery issue ↗ minor +1 h 53 min 1 h 34 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria Sep 24 17:55 23 h 3 min 827 1,915 8minor KnowBe4 Protect & Prevent Degraded Performance - US Sep 24 17:53 15 h 23 min 6 no impact stated Coralogix EU2 - delayed/missing metrics for data usage Sep 24 17:37 47 min 24 110 minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 23 534 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 6 29 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 827 1,915 10minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 209 1,187 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 117 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 15 164 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 827 1,915 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 45 169 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 14 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 57 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 186 1,021 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 68 454 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 99 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 69 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 53 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 15 164 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 827 1,915 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 78 229 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 201 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,416 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 470 1,079 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor HighLevel Opportunity Actions Issue Sep 24 13:30 1 h 2 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 48 515 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,416 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,416 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 25 45 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 827 1,915 4minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 186 1,021 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 827 1,915 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 19 291 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 68 454 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 no impact stated FYI Release 2026-09-24 Sep 24 09:29 1 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 133 1,429 3

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