Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 27 h 46 min

Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland

Listed as a subprocessor by 721 tracked vendors · 1,617 within 2 hops · In window: 1 of its subprocessors · In window: 8 vendors listing it (11 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Mintlify · listed by 6 tracked vendors · incident: Images on Authed Sites are not rendering, Sep 23 20:47 UTC Mintlify Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 511 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Datadog · listed by 377 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 94 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Cartesia · listed by 19 tracked vendors · incident: API key issuing degraded, Sep 23 20:16 UTC Cartesia Fastmail · listed by 6 tracked vendors · incident: Replies sent using masked email addresses are bouncing, Sep 23 20:00 UTC Fastmail Mintlify · listed by 6 tracked vendors · incident: Images on Authed Sites are not rendering, Sep 23 20:47 UTC Mintlify Harness.io · listed by 3 tracked vendors · incident: Palo Alto Networks Firewall Blocking Harness Connections, Sep 23 20:17 UTC Harness.io Bullhorn · listed by 2 tracked vendors · incident: Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue, Sep 23 19:13 UTC Bullhorn Kentik · listed by 1 tracked vendor · incident: High latency in NMS Alert evaluation, Sep 23 20:14 UTC Kentik Ciptex · listed by 0 tracked vendors · incident: Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland, Sep 23 19:35 UTC Ciptex OverOps · listed by 0 tracked vendors · incident: Palo Alto Networks Firewall Blocking Harness Connections, Sep 23 20:17 UTC OverOps Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 511 tracked vendors Anthropic Salesforce · listed by 464 tracked vendors Salesforce Sentry · listed by 399 tracked vendors Sentry HubSpot · listed by 378 tracked vendors HubSpot Datadog · listed by 377 tracked vendors Datadog Akamai · listed by 43 tracked vendors · incident: Account Protector Issues, Sep 23 21:30 UTC Akamai Cursor · listed by 8 tracked vendors · incident: Investigating service degradation - Grok 4.7, Sep 23 20:28 UTC Cursor Polly · listed by 0 tracked vendors · incident: Polly unavailable in Slack and on the web dashboard, Sep 23 20:47 UTC Polly OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 195 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 126 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 86 tracked vendors Pylon Vanta · listed by 86 tracked vendors Vanta Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 74 tracked vendors Linear Deepgram · listed by 66 tracked vendors Deepgram Merge API · listed by 59 tracked vendors Merge API + 13 more+ 707 more+ 876 more

Incidents starting 30 min before to 2 h after

Mintlify subprocessor of Twilio, SendGrid, Segment Images on Authed Sites are not rendering ↗ minor +1 h 14 min 28 min
Bullhorn lists Twilio Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue ↗ minor −21 min 1 h 54 min
Ciptex lists Twilio Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland ↗ minor +2 min 27 h 49 min
Fastmail lists Twilio Replies sent using masked email addresses are bouncing ↗ no impact stated +26 min 11 h 12 min
Kentik lists SendGrid High latency in NMS Alert evaluation ↗ major +41 min 1 min
Cartesia lists Twilio API key issuing degraded ↗ no impact stated +43 min 50 min
Harness.io lists Twilio Palo Alto Networks Firewall Blocking Harness Connections ↗ no impact stated +43 min 44 h 53 min
OverOps lists Twilio Palo Alto Networks Firewall Blocking Harness Connections ↗ no impact stated +43 min 44 h 53 min
Chronosphere lists Zendesk (2 hops) WildFire Eu Sovereign Cloud Service Scheduled Maintenance ↗ no impact stated +34 min 2 h 18 min
Cursor lists Anthropic, Datadog (2 hops) Investigating service degradation - Grok 4.7 ↗ minor +54 min 8 min
Polly lists Stripe, HubSpot (2 hops) Polly unavailable in Slack and on the web dashboard ↗ critical +1 h 13 min —
Akamai lists Salesforce, Atlassian (2 hops) Account Protector Issues ↗ minor +1 h 56 min 12 h 14 min

Incidents

minor Gladia Real-time and Pre-recorded is having issue Sep 23 14:14 1 h 32 min 5 366 major Elasticsearch Degraded Performance: Cloud Provisioning Delays Sep 23 14:04 1 h 58 min 118 1,078 3no impact stated Telnyx Elevated API timeouts and 500 errors affecting messaging endpoints Sep 23 13:50 50 min 15 191 major Telnyx Intermittent 5XX responses on various API endpoints Sep 23 13:49 2 h 1 min 15 191 minor Langfuse Elevated error rates in In App Agent Sep 23 13:36 6 min 28 228 1minor LINK Mobility Group ASA [Austria][Spusu / Mass Response] Unscheduled disturbance Sep 23 13:19 3 h 47 min 3 10 1minor Fireworks Service Degradation for GLM 5.2 US Sep 23 13:19 31 min 52 1,214 minor Files.com Syncs Delayed Sep 23 13:17 54 min 5 50 minor Xero UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT) Sep 23 13:16 47 h 36 min 25 92 1no impact stated Teamtailor Degraded performance and intermittent errors Sep 23 13:15 — 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to MASS Response Austria Sep 23 12:53 4 h 20 min 721 1,617 5minor Exact Exact Officient - Export and Import issues (NL/BE) Sep 23 12:48 1 h 55 min 1 2 major Fly.io Upstash unavailability in FRA region Sep 23 12:42 1 h 21 min 12 126 no impact stated Sinch Chatlayer - US and LATAM regions outage Sep 23 12:25 — 24 1,020 4critical IDnow Service Disruption [TEST System] Sep 23 11:51 2 h 43 min 5 20 major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 23 11:47 11 h 29 min 38 1,036 2no impact stated Bandwidth Messaging Insights Sep 23 11:41 1 h 13 min 12 61 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Countries Sep 23 10:58 9 h 12 min 721 1,617 2major Buffer Issue Connecting and Refreshing Threads Sep 23 10:52 4 h 1 min 1 minor Front [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1] Sep 23 10:38 4 h 22 min 37 633 minor GitHub Incident across several services Sep 23 10:11 18 h 44 min 184 1,039 1no impact stated EasyPost Issues with a subset of USPS Ship buy interactions Sep 23 10:06 1 h 27 min 3 4 critical Flexera Flexera One - EU - Access unavailable Sep 23 10:05 1 h 38 min 1 minor KnowBe4 Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only) Sep 23 09:52 5 h 5 min 6 major Automattic "MailPoet Shop (MailPoet)" is Down Sep 23 09:41 1 min 12 129 minor Supabase Storage search failing for restored projects Sep 23 09:31 24 h 29 min 46 380 no impact stated Sprout Social Threads Profile Connections Sep 23 09:30 2 days 6 12 no impact stated Hostinger· Hosting24 Emergency Server IN-840 Maintenance Sep 23 09:27 22 min 1 major Supabase Increased error rate in project creation and project restore Sep 23 09:21 1 h 28 min 46 380 minor OpenAI Elevated Error Rates for ChatGPT across Plus and Pro plans. Sep 23 09:13 41 min 691 1,663 10minor KnowBe4 Webforms | Partial Submission Issue (UK only) Sep 23 09:00 5 h 58 min 6 no impact stated Hostinger· Hosting24 Emergency Server US-903 Maintenance Sep 23 08:44 1 h 36 min 1 minor Cloudsmith Increase in latency for OIDC requests Sep 23 08:18 3 h 21 min 1 2 major Amplitude Export Destinations data delivery issue Sep 23 08:02 6 h 5 min 131 641 minor agorapulse Links are not displayed within Facebook posts preview Sep 23 07:19 7 h 28 min 1 2 critical Exact Exact Boekhoud Gemak - Logging in to Exact Boekhoud Gemak not possible (NL) Sep 23 07:13 5 h 15 min 1 2 critical Gladia Global Incident - Pre-Recorded / Real-Time Sep 23 07:05 1 h 4 min 5 366 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit an XBRL file from SBR Manager to Digipoort (NL) Sep 23 07:01 5 h 17 min 1 2 critical Flexera Flexera One- IT Asset Management - NAM - Service unavailable Sep 23 06:51 9 h 6 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden Sep 23 06:32 5 h 53 min 721 1,617 1minor LINK Mobility Group ASA [Sweden][Tele2] Unscheduled disturbance Sep 23 06:31 2 h 9 min 3 10 major Fly.io IPv6 Networking Issues in DFW Sep 23 06:18 5 h 57 min 12 126 major Nebius Network issues in eu-west2 Sep 23 05:20 3 h 11 min 12 580 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 23 05:17 5 h 15 min 12 61 no impact stated Bandwidth Bandwidth Local Market Impairment - 522 - Springfield, MO Sep 23 05:13 4 h 22 min 12 61 minor Imperva [INC-1143] ABP Service issue Sep 23 04:42 1 h 17 min 5 47 critical Bandwidth Bandwidth Local Market Impairment - 444 - Albany , GA Sep 23 04:12 17 min 12 61 critical GatewayAPI Experiencing issues with REST API on GatewayAPI.com Sep 23 03:56 30 min 2 3 minor Notion· Notion Real-time collaboration updates may be delayed Sep 23 03:46 7 min 31 129 major Automattic "Pocket Casts Website (Pocket Casts)" is Down Sep 23 02:57 1 h 1 min 12 129

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