Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 27 h 46 min

Voice Call Failures From a Subset of Twilio Phone Numbers to Vodafone in the United Kingdom of Great Britain and Northern Ireland

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 1 of its subprocessors · In window: 8 vendors listing it (11 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Mintlify · listed by 8 tracked vendors · incident: Images on Authed Sites are not rendering, Sep 23 20:47 UTC Mintlify Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Cartesia · listed by 23 tracked vendors · incident: API key issuing degraded, Sep 23 20:16 UTC Cartesia Mintlify · listed by 8 tracked vendors · incident: Images on Authed Sites are not rendering, Sep 23 20:47 UTC Mintlify Fastmail · listed by 6 tracked vendors · incident: Replies sent using masked email addresses are bouncing, Sep 23 20:00 UTC Fastmail Harness.io · listed by 3 tracked vendors · incident: Palo Alto Networks Firewall Blocking Harness Connections, Sep 23 20:17 UTC Harness.io Bullhorn · listed by 2 tracked vendors · incident: Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue, Sep 23 19:13 UTC Bullhorn Kentik · listed by 2 tracked vendors · incident: High latency in NMS Alert evaluation, Sep 23 20:14 UTC Kentik Ciptex · listed by 0 tracked vendors · incident: Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland, Sep 23 19:35 UTC Ciptex OverOps · listed by 0 tracked vendors · incident: Palo Alto Networks Firewall Blocking Harness Connections, Sep 23 20:17 UTC OverOps Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Akamai · listed by 46 tracked vendors · incident: Account Protector Issues, Sep 23 21:30 UTC Akamai Cursor · listed by 9 tracked vendors · incident: Investigating service degradation - Grok 4.7, Sep 23 20:28 UTC Cursor Polly · listed by 0 tracked vendors · incident: Polly unavailable in Slack and on the web dashboard, Sep 23 20:47 UTC Polly OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Fullstory · listed by 88 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend Deepgram · listed by 76 tracked vendors Deepgram Supabase · listed by 67 tracked vendors Supabase + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Mintlify subprocessor of Twilio, SendGrid, Segment Images on Authed Sites are not rendering ↗ minor +1 h 14 min 28 min
Bullhorn lists Twilio Bullhorn ATS/CRM/Bullhorn One - Payroll Export Performance Issue ↗ minor −21 min 1 h 54 min
Ciptex lists Twilio Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland ↗ minor +2 min 27 h 49 min
Fastmail lists Twilio Replies sent using masked email addresses are bouncing ↗ no impact stated +26 min 11 h 12 min
Kentik lists SendGrid High latency in NMS Alert evaluation ↗ major +41 min 1 min
Cartesia lists Twilio API key issuing degraded ↗ no impact stated +43 min 50 min
Harness.io lists Twilio Palo Alto Networks Firewall Blocking Harness Connections ↗ no impact stated +43 min 44 h 53 min
OverOps lists Twilio Palo Alto Networks Firewall Blocking Harness Connections ↗ no impact stated +43 min 44 h 53 min
Chronosphere lists Zendesk (2 hops) WildFire Eu Sovereign Cloud Service Scheduled Maintenance ↗ no impact stated +34 min 2 h 18 min
Cursor lists Anthropic, Datadog (2 hops) Investigating service degradation - Grok 4.7 ↗ minor +54 min 8 min
Polly lists Stripe, HubSpot (2 hops) Polly unavailable in Slack and on the web dashboard ↗ critical +1 h 13 min —
Akamai lists Salesforce, Atlassian (2 hops) Account Protector Issues ↗ minor +1 h 56 min 12 h 14 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria Sep 24 17:55 23 h 3 min 815 1,881 8minor KnowBe4 Protect & Prevent Degraded Performance - US Sep 24 17:53 15 h 23 min 6 no impact stated Coralogix EU2 - delayed/missing metrics for data usage Sep 24 17:37 47 min 24 108 minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 23 523 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 6 28 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 815 1,881 10minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 207 1,172 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 117 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 15 160 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 815 1,881 6no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 44 168 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 14 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 55 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 182 1,007 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 67 447 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 99 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 68 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 53 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 15 160 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 815 1,881 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 78 225 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 199 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,391 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 459 1,059 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 minor Signicat Incident on 3rd party service - FTN - Mobiilivarmmene/Telia Sep 24 13:49 16 h 41 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor HighLevel Opportunity Actions Issue Sep 24 13:30 1 h 1 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 47 505 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,391 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,391 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 25 45 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 815 1,881 4minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 182 1,007 minor Signicat Incident on 3rd party service - FTN - Saastopankki Sep 24 11:14 19 h 17 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 815 1,881 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 19 289 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 67 447 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 4 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 10 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 132 1,406 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 22 354

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