Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 6 h 12 min

SMS Delivery Failures from Twilio to Vivo Brazil

Listed as a subprocessor by 827 tracked vendors · 1,916 within 2 hops · In window: 1 of its subprocessors · In window: 4 vendors listing it (5 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Sinch · listed by 29 tracked vendors · incident: Delivery Issue Paraguay - Tigo, Sep 16 04:18 UTC Sinch Amazon Web Services · listed by 1,553 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud OpenAI · listed by 804 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 583 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Zoom · listed by 186 tracked vendors · incident: Service Degradation Affecting Zoom Phone Outbound Calls in China Region, Sep 16 04:00 UTC Zoom Vercel · listed by 172 tracked vendors · incident: Invoice Generation Paused, Sep 16 03:21 UTC Vercel Harness.io · listed by 3 tracked vendors · incident: IACM Module Registry timeouts, Sep 16 04:13 UTC Harness.io OverOps · listed by 0 tracked vendors · incident: IACM Module Registry timeouts, Sep 16 04:13 UTC OverOps Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 583 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta Sinch · listed by 29 tracked vendors · incident: Delivery Issue Paraguay - Tigo, Sep 16 04:18 UTC Sinch Canonical · listed by 1 tracked vendor · incident: "Landscape" is Down, Sep 16 04:50 UTC Canonical OpenAI · listed by 804 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase + 13 more+ 813 more+ 1,069 more

Incidents starting 30 min before to 2 h after

Sinch subprocessor of Twilio, SendGrid, Segment Delivery Issue Paraguay - Tigo ↗ minor +46 min 3 h 2 min
Vercel lists Twilio Invoice Generation Paused ↗ no impact stated −11 min —
Zoom lists Twilio Service Degradation Affecting Zoom Phone Outbound Calls in China Region ↗ minor +28 min 35 min
Harness.io lists Twilio IACM Module Registry timeouts ↗ minor +42 min 12 h 31 min
OverOps lists Twilio IACM Module Registry timeouts ↗ minor +42 min 12 h 31 min
Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +1 h 18 min 21 min

Incidents

critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 232 1,457 8major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 464 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 107 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 10 29 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 234 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 210 1,188 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 454 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 827 1,916 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 111 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 23 359 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,417 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 827 1,916 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 13 68 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 8 464 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,417 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 827 1,916 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,181 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 13 68 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 36 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,021 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 827 1,916 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 172 811 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 146 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 827 1,916 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 21 no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 92 401 1no impact stated People Data Labs Elevated API error rate Sep 16 00:00 — 10 31 major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 40 1,193 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 804 1,967 no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 1,125 1major Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated Maven AGI Smart Relay Outage Sep 15 22:30 — 4 27 minor Luma AI Ray2 Flash service degraded Sep 15 22:00 2 h 2 49 minor Telnyx SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile Sep 15 21:57 2 days 18 216 minor Cursor Investigating service degradation Sep 15 21:26 34 min 10 29

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