Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 1 h 28 min

Video Room Settings Not Loading

Listed as a subprocessor by 827 tracked vendors · 1,916 within 2 hops · In window: 2 of its subprocessors · In window: 7 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 804 tracked vendors · incident: Ads Manager login issues, Sep 15 16:52 UTC OpenAI Sinch · listed by 29 tracked vendors · incident: Delivery Issue Cambodia - Smart Axiata, Sep 15 16:41 UTC Sinch Amazon Web Services · listed by 1,553 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 583 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 106 tracked vendors ElevenLabs Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Telnyx · listed by 18 tracked vendors · incident: Outbound Messaging Latency, Sep 15 15:27 UTC Telnyx Decagon · listed by 3 tracked vendors · incident: Voice & Chat Service Disruption, Sep 15 17:36 UTC Decagon Harness.io · listed by 3 tracked vendors · incident: API Login failures, Sep 15 17:22 UTC Harness.io Descript · listed by 1 tracked vendor · incident: Issues with Project Sync, Sep 15 15:17 UTC Descript Action1 · listed by 0 tracked vendors · incident: NA Impact to Endpoint Interface, Sep 15 15:48 UTC Action1 Ciptex · listed by 0 tracked vendors · incident: Twilio - Video Room Settings Not Loading, Sep 15 15:42 UTC Ciptex OverOps · listed by 0 tracked vendors · incident: API Login failures, Sep 15 17:22 UTC OverOps Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 583 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk OpenAI · listed by 804 tracked vendors · incident: Ads Manager login issues, Sep 15 16:52 UTC OpenAI Resend · listed by 78 tracked vendors · incident: Delayed email sending, Sep 15 15:49 UTC Resend Sinch · listed by 29 tracked vendors · incident: Delivery Issue Cambodia - Smart Axiata, Sep 15 16:41 UTC Sinch Dialpad · listed by 8 tracked vendors · incident: Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls, Sep 15 16:08 UTC Dialpad LINK Mobility Group ASA · listed by 5 tracked vendors · incident: [Romania] Unscheduled disturbance, Sep 15 16:52 UTC LINK Mobility Group … Canonical · listed by 1 tracked vendor · incident: "Livepatch API" is Down, Sep 15 17:02 UTC Canonical Lovable · listed by 1 tracked vendor · incident: Errors signing in and performing account actions, Sep 15 16:45 UTC Lovable Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory + 13 more+ 813 more+ 1,069 more

Incidents starting 30 min before to 2 h after

Sinch subprocessor of Twilio, SendGrid, Segment Delivery Issue Cambodia - Smart Axiata ↗ minor +1 h 3 min 16 h 41 min
OpenAI subprocessor of Twilio, SendGrid, Segment Ads Manager login issues ↗ minor +1 h 15 min 1 min
Descript lists Twilio, Segment Issues with Project Sync ↗ minor −21 min 3 h
Telnyx lists Segment Outbound Messaging Latency ↗ minor −10 min 15 h 58 min
Ciptex lists Twilio Twilio - Video Room Settings Not Loading ↗ no impact stated +5 min 1 h 26 min
Action1 lists Twilio NA Impact to Endpoint Interface ↗ minor +11 min 1 h 12 min
Harness.io lists Twilio API Login failures ↗ critical +1 h 45 min 20 min
OverOps lists Twilio API Login failures ↗ critical +1 h 45 min 20 min
Decagon lists Twilio Voice & Chat Service Disruption ↗ minor +1 h 58 min 57 min
Fireworks lists Vercel, DigitalOcean (2 hops) Service Degradation for GLM 5.3 ↗ minor −18 min 59 min
Resend lists Stripe, Anthropic (2 hops) Delayed email sending ↗ major +11 min 1 h 19 min
Dialpad lists Anthropic, Sentry (2 hops) Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls ↗ minor +31 min 18 min
Lovable lists Stripe, Anthropic (2 hops) Errors signing in and performing account actions ↗ major +1 h 8 min 1 h 12 min
LINK Mobility Group ASA lists Salesforce (2 hops) [Romania] Unscheduled disturbance ↗ minor +1 h 14 min 11 h 11 min
FingerprintPro lists WorkOS, rollbar (2 hops) Observed Increased Latency for Events ↗ minor +1 h 22 min 4 h
Canonical lists Salesforce (2 hops) "Livepatch API" is Down ↗ major +1 h 24 min 10 min

Incidents

critical Bandwidth Bandwidth Local Market Impairment - 949 - Fayetteville, NC Sep 15 20:13 20 h 59 min 13 68 major Brex Transaction statuses on your Accounting pages may be out of date, causing some transactions to appear in the wrong tab. Sep 15 20:12 3 h 7 min 1 9 no impact stated Twilio· SendGrid· Segment Inbound SIP Calls With OPUS Codec Only Blocked Sep 15 20:09 2 h 51 min 827 1,916 3minor Salesloft CRM Sync Delays (Monitoring) Sep 15 19:38 43 h 57 min 32 196 minor APPZEN Delays in Invoice Processing — Autonomous AP Sep 15 19:24 6 h 7 min 1 major Canonical "lists.ubuntu.com" is Down Sep 15 19:12 12 min 1 1,417 minor GitHub Disruption with some GitHub services Sep 15 19:11 49 min 210 1,188 1minor ClickHouse ClickPipes failing on Kinesis in AWS us-east-1 Sep 15 18:57 29 h 45 min 133 1,429 3no impact stated Bullhorn Bullhorn ATS - Payable Charges list view filters not returning results Sep 15 18:52 2 h 25 min 2 3 minor Bandwidth Bandwidth App Incident - IP Adding Sep 15 18:51 1 h 54 min 13 68 no impact stated Worldpay INC0651469 - We are aware of potential issues with a Third Party 3DSecure Authentication provider. Sep 15 18:47 38 min 10 57 minor Meltwater Media Relations - Delayed Outreach Sep 15 18:33 23 h 33 min 1 no impact stated Zoom Service Degradation Affecting Zoom Whiteboard Sep 15 18:22 14 min 186 1,021 minor FreedomPay Alert: Visa Cardinal Commerce 3D Secure Processing Issues Sep 15 18:11 25 min 3 726 no impact stated Plaid Transaction Updates Delayed Sep 15 17:56 6 h 27 min 15 34 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada Sep 15 17:56 4 h 16 min 827 1,916 7minor Decagon Voice & Chat Service Disruption Sep 15 17:36 57 min 3 53 major Chili Piper Gong connectivity issues Sep 15 17:27 23 h 53 min 20 114 critical Harness.io· OverOps API Login failures Sep 15 17:22 20 min 3 36 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia Sep 15 17:08 24 h 2 min 827 1,916 7minor Scaleway [GAPI] - Dedicated deployment cannot start properly Sep 15 17:03 13 h 53 min 23 359 2major Canonical "Livepatch API" is Down Sep 15 17:02 10 min 1 1,417 minor FingerprintPro Observed Increased Latency for Events Sep 15 17:00 4 h 2 3 major E2B Elevated error rates when creating sandboxes from snapshots Sep 15 16:53 4 h 44 min 11 199 minor OpenAI Ads Manager login issues Sep 15 16:52 1 min 804 1,967 9minor LINK Mobility Group ASA [Romania] Unscheduled disturbance Sep 15 16:52 11 h 11 min 5 13 major Lovable Errors signing in and performing account actions Sep 15 16:45 1 h 12 min 1 minor Sinch Delivery Issue Cambodia - Smart Axiata Sep 15 16:41 16 h 41 min 29 1,181 3minor Plaid Elevated Item add errors Sep 15 16:31 2 h 13 min 15 34 minor Dialpad Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls Sep 15 16:08 18 min 8 18 no impact stated Mollie Mollie API major disruption Sep 15 15:57 31 min 2 3 major Resend Delayed email sending Sep 15 15:49 1 h 19 min 78 229 minor Twilio· SendGrid· Segment Video Room Settings Not Loading Sep 15 15:38 1 h 28 min 827 1,916 7minor Telnyx Outbound Messaging Latency Sep 15 15:27 15 h 58 min 18 216 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 15 15:26 3 h 44 min 827 1,916 6minor Twilio· SendGrid· Segment Pages Not Accessible in Twilio Console Sep 15 15:21 3 h 57 min 827 1,916 4minor Fireworks Service Degradation for GLM 5.3 Sep 15 15:20 59 min 54 1,395 1minor Descript Issues with Project Sync Sep 15 15:17 3 h 1 5 no impact stated Yellow.ai USA Region — AI Agent Service Disruption Sep 15 15:05 42 min 1 critical Voyage AI Elevated 503s on rerank models and voyage-4-large Sep 15 15:00 18 min 13 193 minor Flatfile Slow and failing space creation Sep 15 14:51 8 h 4 min 5 33 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 15 14:42 2 h 20 min 8 45 no impact stated Glesys Increased latency and timeouts on Object storage in Stockholm. Sep 15 14:32 1 h 43 min 1 no impact stated Discord Session Unavailability Sep 15 14:26 50 min 14 113 1major Sprinklr Errors within Benchmarking dashboards Sep 15 14:25 17 h 43 min 4 738 minor Firecrawl /scrape latency degraded Sep 15 14:04 46 min 17 191 minor Scaleway [Dedibox] DC5 - room 9 - rack D31 - RPN switch down Sep 15 14:02 24 min 23 359 minor Scaleway [Kafka] - [mil] - API instabilities Sep 15 13:59 — 23 359 major Adapty Elevated API Errors in EU region Sep 15 13:43 2 h 40 min 1 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 15 13:34 1 h 3 min 54 1,395

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