Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 7 h 5 min

SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia

Listed as a subprocessor by 821 tracked vendors · 1,898 within 2 hops · In window: 1 of its subprocessors · In window: 6 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 802 tracked vendors · incident: Elevated errors affecting Work Mode in ChatGPT, Sep 14 15:58 UTC OpenAI Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Microsoft · listed by 748 tracked vendors Microsoft Anthropic · listed by 581 tracked vendors Anthropic Slack · listed by 519 tracked vendors Slack Datadog · listed by 418 tracked vendors Datadog Snowflake · listed by 321 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Postmark · listed by 110 tracked vendors Postmark ElevenLabs · listed by 104 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 484 tracked vendors Twilio SendGrid · listed by 347 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Grafana · listed by 56 tracked vendors · incident: Intermittent Metric Write Errors in GCP US Central (prod-us-central-0), Sep 14 15:30 UTC Grafana Fountain · listed by 0 tracked vendors · incident: Source dashboard outage, Sep 14 17:46 UTC Fountain HireVue · listed by 0 tracked vendors · incident: Candidates unable to complete device setup, Sep 14 15:51 UTC HireVue Screencastify · listed by 0 tracked vendors · incident: Webcam Not Appearing During Full Screen Recordings., Sep 14 17:27 UTC Screencastify UserTesting · listed by 0 tracked vendors · incident: Exports are not working for new UserTesting studies, Sep 14 16:53 UTC UserTesting Veracross · listed by 0 tracked vendors · incident: Issue with LDAP Authentication, Sep 14 17:06 UTC Veracross Stripe · listed by 719 tracked vendors Stripe Anthropic · listed by 581 tracked vendors Anthropic Salesforce · listed by 501 tracked vendors Salesforce HubSpot · listed by 465 tracked vendors HubSpot Sentry · listed by 463 tracked vendors Sentry Datadog · listed by 418 tracked vendors Datadog Zendesk · listed by 387 tracked vendors Zendesk Intercom · listed by 370 tracked vendors Intercom OpenAI · listed by 802 tracked vendors · incident: Elevated errors affecting Work Mode in ChatGPT, Sep 14 15:58 UTC OpenAI Pendo · listed by 147 tracked vendors · incident: Latency issue in US region impacting login, guide delivery and event data processing, Sep 14 16:14 UTC Pendo Retool · listed by 49 tracked vendors · incident: Retool MCP connection errors, Sep 14 16:07 UTC Retool Zettagrid · listed by 0 tracked vendors · incident: WA - NBN Maintenance (855809), Sep 14 16:00 UTC Zettagrid Microsoft · listed by 748 tracked vendors Microsoft Cloudflare · listed by 604 tracked vendors Cloudflare Slack · listed by 519 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Amplitude · listed by 142 tracked vendors Amplitude ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 130 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 92 tracked vendors Pylon Linear · listed by 91 tracked vendors Linear Fullstory · listed by 89 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend Deepgram · listed by 77 tracked vendors Deepgram Supabase · listed by 68 tracked vendors Supabase + 13 more+ 807 more+ 1,057 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Twilio, SendGrid, Segment Elevated errors affecting Work Mode in ChatGPT ↗ minor +8 min 11 h 12 min
Grafana lists SendGrid Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) ↗ minor −21 min —
HireVue lists Twilio Candidates unable to complete device setup ↗ minor +1 min 31 h 5 min
UserTesting lists Segment Exports are not working for new UserTesting studies ↗ major +1 h 3 min 15 h 52 min
Veracross lists Twilio Issue with LDAP Authentication ↗ no impact stated +1 h 16 min 1 min
Screencastify lists SendGrid Webcam Not Appearing During Full Screen Recordings. ↗ minor +1 h 36 min 3 days
Fountain lists Twilio, SendGrid Source dashboard outage ↗ major +1 h 55 min 26 min
Zettagrid lists Anthropic, HubSpot (2 hops) WA - NBN Maintenance (855809) ↗ no impact stated +9 min 3 h
Retool lists Anthropic, Neon (2 hops) Retool MCP connection errors ↗ minor +17 min 6 h 10 min
Pendo lists Anthropic, Tray.ai (2 hops) Latency issue in US region impacting login, guide delivery and event data processing ↗ major +23 min 3 h 50 min
Baseten lists WorkOS, Mistral (2 hops) Partial outage on Kimi K3 model API inference (non-US only) ↗ minor +31 min 41 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Sep 14 15:51 7 h 5 min 821 1,898 6minor Flatfile Service Degradation on Existing Workbooks Sep 14 15:35 7 h 3 min 5 32 minor Scaleway [WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud Sep 14 15:34 55 min 23 359 minor Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 766 minor Xero UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Sep 14 15:08 22 h 35 min 32 106 1critical Kaseya Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells Sep 14 15:05 3 h 42 min 2 3 major Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 675 1major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 215 no impact stated Hostinger· Hosting24 Emergency Server US-2224 Maintenance Sep 14 14:53 58 min 1 critical Red Hat Model Hosting Platform Upgrade Sep 14 14:50 20 h 18 min 8 944 minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 270 1minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 821 1,898 8minor nShift FTP file processing issue Sep 14 13:47 24 h 54 min 1 major Red Hat Initial: Quay.io Push/Pull Degraded Sep 14 13:34 19 h 41 min 8 944 major Docker Issues viewing newly pushed images and tags Sep 14 13:29 5 min 3 major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 223 1no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 minor JumpCloud Degraded Radius Service - EU region Sep 14 13:25 1 h 12 min 4 5 minor Exact Exact Online Premium – System unavailable (NL) Sep 14 13:22 39 min 1 2 critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 no impact stated Sumsub Dashboard applicant search impaired Sep 14 13:00 — 3 36 no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 major Kaseya Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels Sep 14 12:56 1 h 7 min 2 3 critical Kaseya Datto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Details Sep 14 12:46 5 h 7 min 2 3 minor Exact Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) Sep 14 12:05 21 h 13 min 1 2 no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 766 minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 minor Exact Exact Online Projects - Error during bank statement import (NL) Sep 14 11:44 2 days 1 2 major Exact Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) Sep 14 11:41 2 days 1 2 no impact stated Telesign Operator Alert - Kuwait (KW) - Zain (419/02) Sep 14 11:39 11 h 2 min 8 461 minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1minor Scaleway [Support] Phone assistance is unavailable Sep 14 10:49 6 days 23 359 major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 1no impact stated Whereby Issues when joining room Sep 14 09:59 4 min 2 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 821 1,898 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 minor Uanataca Instability of the Prevent and Trust and Sign services Sep 14 09:38 3 h 47 min 1 2 minor Scrive Email Delivery - Degraded Performance Sep 14 09:28 48 min 1 major Kaseya Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created Sep 14 09:21 2 h 36 min 2 3 minor GetResponse Issues with image loading affecting Self Service Clients Sep 14 09:16 4 h 9 min 3 minor Pennylane Pennylane application disruption Sep 14 09:15 50 min 1 minor Mailgun Route delays in EU Region Sep 14 09:15 58 min 244 1,418 1minor Instructure Some users are experiencing slow load times when accessing Canvas Sep 14 09:13 33 min 2 4 no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 23 359 1minor Gladia [Europe] API is in a degraded state Sep 14 09:07 7 h 31 min 8 403 major Scrive Support Phone - Partial Outage Sep 14 08:46 1 h 5 min 1 minor Exact Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL) Sep 14 08:46 24 h 20 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 821 1,898 4minor Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 801

Previous Next