Third Party Index

Upstream incidents

no impact stated· Twilio· SendGrid· Segment· · —

Comms API retry failing intermittently

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 1 of its subprocessors · In window: 4 vendors listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those ClickHouse · listed by 132 tracked vendors · incident: Distributed Cache performance degradation in AWS us-east-1, Sep 14 20:36 UTC ClickHouse Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Sigma · listed by 29 tracked vendors · incident: Databricks Azure East US query timeout, Sep 14 19:31 UTC Sigma Klaviyo · listed by 7 tracked vendors · incident: Sending delays for event-triggered flows, Sep 14 21:30 UTC Klaviyo Decagon · listed by 3 tracked vendors · incident: Investigating Issue with Intermittent Failures, Sep 14 19:31 UTC Decagon Perk · listed by 0 tracked vendors · incident: Train Booking Disruption Notice, Sep 14 21:28 UTC Perk Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Okta · listed by 278 tracked vendors Okta ClickHouse · listed by 132 tracked vendors · incident: Distributed Cache performance degradation in AWS us-east-1, Sep 14 20:36 UTC ClickHouse Coralogix · listed by 24 tracked vendors · incident: Log alerts Lag in AP2, Sep 14 20:03 UTC Coralogix Xactus · listed by 1 tracked vendor · incident: Undisclosed DebtX - TransUnion Processing Delays, Sep 14 21:55 UTC Xactus OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Fullstory · listed by 88 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend Deepgram · listed by 76 tracked vendors Deepgram Supabase · listed by 67 tracked vendors Supabase + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

ClickHouse subprocessor of Twilio, SendGrid, Segment Distributed Cache performance degradation in AWS us-east-1 ↗ minor +36 min 3 h 59 min
Decagon lists Twilio Investigating Issue with Intermittent Failures ↗ minor −29 min 9 h 29 min
Sigma lists SendGrid Databricks Azure East US query timeout ↗ major −28 min 3 h 21 min
Perk lists Twilio, SendGrid Train Booking Disruption Notice ↗ minor +1 h 28 min 9 h 48 min
Klaviyo lists Twilio, SendGrid Sending delays for event-triggered flows ↗ minor +1 h 30 min 4 h 21 min
Coralogix lists Stripe, Salesforce (2 hops) Log alerts Lag in AP2 ↗ minor +3 min 12 min
Xactus lists Datadog, Freshworks (2 hops) Undisclosed DebtX - TransUnion Processing Delays ↗ minor +1 h 55 min 4 days

Incidents

minor LogicMonitor LogicMonitor is currently investigating potential impacts to our Account Access Component(s). Sep 15 07:16 21 min 1 minor OpenAI Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans Sep 15 07:12 41 min 794 1,932 8major Digicert DigiCert G5 CRL Availability Issue Sep 15 07:03 2 h 46 min 2 3 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 15 07:01 19 min 54 1,375 minor Telesign Operator Alert - Malaysia (MY) - DiGi Telecommunications Sdn Bhd (502/10;16;154) - 09/14/26 Sep 15 06:59 2 h 10 min 7 457 major Barracuda Networks Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI. Sep 15 06:44 9 h 54 min 1 14 no impact stated Sprinklr Planned Infrastructure Enhancement Activity for Prod15 Sep 15 04:51 20 days 4 726 no impact stated Hostinger· Hosting24 Emergency Server web1519 Maintenance Sep 15 04:18 30 min 1 minor Fly.io Depot builder failures Sep 15 04:08 1 h 25 min 15 160 minor Twilio· SendGrid· Segment Missing Data in Voice Insights / Console Subaccount Rollup Sep 15 03:51 30 h 58 min 815 1,881 2minor Fireworks Service Degradation for GLM 5.3 Sep 15 03:40 14 min 54 1,375 major Xero Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager Sep 15 03:29 15 min 30 104 no impact stated Akamai Performance issues in HTTPS edge delivery network Sep 15 03:21 22 h 15 min 46 1,115 minor Baseten Elevated errors for models in a single India-based cluster Sep 15 01:22 44 min 51 1,196 no impact stated Hostinger· Hosting24 Emergency Server UK-700 Maintenance Sep 15 01:08 1 h 11 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Swaziland Sep 15 00:31 4 h 13 min 815 1,881 minor Telesign Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 09/14/26 Sep 15 00:14 2 h 41 min 7 457 critical Otter Meeting Agent Sitewide outage Sep 15 00:06 — 3 no impact stated OpenAI Degraded Performance affecting Agents API Sep 14 23:20 18 min 794 1,932 5major Flexera Flexera One - NAM - Access Disruption Sep 14 22:23 37 min 1 major Red Hat catalog.redhat.com - Partial Outage Sep 14 22:10 10 h 39 min 8 934 major BigCommerce Unable to export Catalog using Modern Import/Export Sep 14 22:09 1 h 4 min 1 minor Xactus Undisclosed DebtX - TransUnion Processing Delays Sep 14 21:55 4 days 1 minor Klaviyo Sending delays for event-triggered flows Sep 14 21:30 4 h 21 min 7 8 major ActiveCampaign Bulk Edit of contacts is not applying filters. Sep 14 21:29 26 min 21 31 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States Sep 14 21:25 11 h 44 min 815 1,881 3minor ClickHouse Distributed Cache performance degradation in AWS us-east-1 Sep 14 20:36 3 h 59 min 132 1,406 4major Orum Analytics not loading / spinning wheel / query failed Sep 14 20:18 1 h 31 min 1 minor Coralogix Log alerts Lag in AP2 Sep 14 20:03 12 min 24 108 no impact stated Twilio· SendGrid· Segment Comms API retry failing intermittently Sep 14 20:00 — 815 1,881 4major Sigma Databricks Azure East US query timeout Sep 14 19:31 3 h 21 min 29 320 minor Decagon Investigating Issue with Intermittent Failures Sep 14 19:31 9 h 29 min 3 53 major ESET MS Exchange Online email scanning delayed in US and EU Sep 14 19:29 3 days 1 2 major WorkOS Elevated Admin Portal Errors Sep 14 19:08 51 min 114 1,248 1critical Harness.io· OverOps MTLS Outage with Delegates Sep 14 19:00 8 h 28 min 3 35 minor Bandwidth Bandwidth App Incident - Registration Center — Brand Creation Sep 14 18:54 9 h 4 min 12 66 minor GitHub Actions Larger Runner Jobs for some customers may be slow to start Sep 14 18:40 55 min 207 1,172 1no impact stated Gorgias Notifications not playing sound in the browser Sep 14 18:37 1 h 21 min 3 minor Bandwidth Outbound SMS Incident - T-Mobile Sep 14 18:31 29 h 38 min 12 66 major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 14 18:19 1 min 17 150 no impact stated Coralogix Data usage metrics having issues Sep 14 18:14 42 min 24 108 no impact stated Wistia Wistia pages are loading slowly Sep 14 18:09 33 min 8 103 minor Salesloft marking start of status time Sep 14 18:00 — 32 196 critical Voyage AI Elevated 503s on Voyage-4-large Sep 14 18:00 11 min 13 191 minor Tavus Conversations using Gemma-4 are experiencing delays Sep 14 17:58 1 h 4 min 10 529 minor Worldpay INC0650292 - Worldwide Payment Gateway (WPG) - iyzico - Transaction Authorizations Sep 14 17:26 52 min 10 55 critical Kaseya Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login Sep 14 16:53 3 h 5 min 2 3 major Stability AI Investigating elevated 500s for generation endpoints Sep 14 16:33 4 h 7 min 3 minor Baseten Partial outage on Kimi K3 model API inference (non-US only) Sep 14 16:21 41 min 51 1,196 1major Pendo Latency issue in US region impacting login, guide delivery and event data processing Sep 14 16:14 3 h 50 min 145 705 3

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