Third Party Index

Upstream incidents

minor· Orb· · 21 h 53 min

Dashboard loading errors for reporting-related surfaces

Listed as a subprocessor by 15 tracked vendors · 200 within 2 hops · In window: 1 of its subprocessors

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 450 tracked vendors · incident: Twilio Console Issue, Sep 16 18:19 UTC Twilio Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,285 tracked vendors Google Cloud Stripe · listed by 647 tracked vendors Stripe Cloudflare · listed by 557 tracked vendors Cloudflare Slack · listed by 476 tracked vendors Slack Sentry · listed by 426 tracked vendors Sentry Datadog · listed by 397 tracked vendors Datadog GitHub · listed by 191 tracked vendors GitHub Amplitude · listed by 135 tracked vendors Amplitude ClickHouse · listed by 130 tracked vendors ClickHouse Pylon · listed by 89 tracked vendors Pylon Asana · listed by 27 tracked vendors Asana Heap · listed by 25 tracked vendors Heap Orb · listed by 15 tracked vendors Orb LaunchDarkly · listed by 63 tracked vendors LaunchDarkly Baseten · listed by 50 tracked vendors Baseten turbopuffer · listed by 38 tracked vendors turbopuffer Tinybird · listed by 19 tracked vendors Tinybird Knock Labs · listed by 17 tracked vendors Knock Labs Netlify · listed by 13 tracked vendors Netlify Nango · listed by 12 tracked vendors Nango Jasper AI · listed by 2 tracked vendors Jasper AI Relevance AI · listed by 2 tracked vendors Relevance AI replit · listed by 2 tracked vendors replit Factory · listed by 1 tracked vendor Factory Reality Defender · listed by 1 tracked vendor Reality Defender Yugabyte · listed by 1 tracked vendor Yugabyte ModernLoop · listed by 0 tracked vendors ModernLoop Anthropic · listed by 545 tracked vendors Anthropic HubSpot · listed by 420 tracked vendors HubSpot Zendesk · listed by 373 tracked vendors Zendesk MongoDB · listed by 222 tracked vendors MongoDB Mixpanel · listed by 156 tracked vendors Mixpanel Vercel · listed by 155 tracked vendors Vercel Fivetran · listed by 145 tracked vendors Fivetran Zapier · listed by 123 tracked vendors Zapier Pylon · listed by 89 tracked vendors Pylon ElevenLabs · listed by 88 tracked vendors ElevenLabs Linear · listed by 79 tracked vendors Linear Deepgram · listed by 69 tracked vendors Deepgram Resend · listed by 64 tracked vendors Resend AssemblyAI · listed by 53 tracked vendors AssemblyAI Retool · listed by 48 tracked vendors Retool LangChain · listed by 47 tracked vendors LangChain Hotjar · listed by 46 tracked vendors Hotjar Plain · listed by 44 tracked vendors Plain ZoomInfo · listed by 43 tracked vendors ZoomInfo Hex · listed by 42 tracked vendors Hex + 1 more+ 165 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Orb Twilio Console Issue ↗ minor +10 min 26 h 38 min

Incidents

minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 48 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 223 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 155 734 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 51 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 330 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 93 462 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 123 1,150 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 645 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 91 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 645 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 32 155 minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated Resend High latency on General-API Sep 16 12:23 — 64 197 1minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 835 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 31 187 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 341 1,384 4minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 3 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 497 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 29 156 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 44 1,062 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 626 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 54 270 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 44 946 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,285 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 130 1,313 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 85 365 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 495 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 51 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 647 1,514 8

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