Third Party Index

Upstream incidents

major· Telnyx· · 6 min

Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions

Listed as a subprocessor by 18 tracked vendors · 216 within 2 hops · In window: 3 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 805 tracked vendors · incident: Elevated errors affecting Work Mode in ChatGPT, Sep 14 15:58 UTC OpenAI Segment · listed by 182 tracked vendors · incident: SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia, Sep 14 15:51 UTC Segment Xero · listed by 32 tracked vendors · incident: UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll), Sep 14 15:08 UTC Xero Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Anthropic · listed by 585 tracked vendors Anthropic Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Mailgun · listed by 244 tracked vendors Mailgun Zoom · listed by 186 tracked vendors Zoom Zapier · listed by 131 tracked vendors Zapier Telnyx · listed by 18 tracked vendors Telnyx Pylon · listed by 93 tracked vendors Pylon Zoho · listed by 34 tracked vendors Zoho SolarWinds · listed by 27 tracked vendors SolarWinds Brevo · listed by 21 tracked vendors Brevo incident.io · listed by 15 tracked vendors incident.io Iterable · listed by 14 tracked vendors Iterable Sendbird · listed by 4 tracked vendors Sendbird CTM · listed by 0 tracked vendors CTM CallHippo · listed by 0 tracked vendors CallHippo CallTrackingMetrics · listed by 0 tracked vendors CallTrackingMetrics Clerk Chat · listed by 0 tracked vendors Clerk Chat Funnelfeedr · listed by 0 tracked vendors Funnelfeedr Neeto · listed by 0 tracked vendors Neeto NimbleRx · listed by 0 tracked vendors NimbleRx OpenAI · listed by 805 tracked vendors · incident: Elevated errors affecting Work Mode in ChatGPT, Sep 14 15:58 UTC OpenAI Baseten · listed by 53 tracked vendors · incident: Partial outage on Kimi K3 model API inference (non-US only), Sep 14 16:21 UTC Baseten Retool · listed by 49 tracked vendors · incident: Retool MCP connection errors, Sep 14 16:07 UTC Retool Anthropic · listed by 585 tracked vendors Anthropic Zoom · listed by 186 tracked vendors Zoom Mixpanel · listed by 168 tracked vendors Mixpanel ClickHouse · listed by 133 tracked vendors ClickHouse ElevenLabs · listed by 106 tracked vendors ElevenLabs Linear · listed by 92 tracked vendors Linear Merge API · listed by 63 tracked vendors Merge API AssemblyAI · listed by 55 tracked vendors AssemblyAI Fireworks · listed by 54 tracked vendors Fireworks Hyperdoc (a.k.a. Recall.ai) · listed by 53 tracked vendors Hyperdoc (a.k.a. Rec… LangChain · listed by 53 tracked vendors LangChain OpenRouter · listed by 49 tracked vendors OpenRouter Hex · listed by 43 tracked vendors Hex turbopuffer · listed by 39 tracked vendors turbopuffer Metabase · listed by 36 tracked vendors Metabase Paddle · listed by 34 tracked vendors Paddle Honeycomb · listed by 33 tracked vendors Honeycomb + 20 more+ 4 more+ 178 more

Incidents starting 30 min before to 2 h after

Xero subprocessor of Telnyx UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) ↗ minor +15 min 22 h 35 min
Segment subprocessor of Telnyx SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia ↗ minor +58 min 7 h 5 min
OpenAI subprocessor of Telnyx Elevated errors affecting Work Mode in ChatGPT ↗ minor +1 h 6 min 11 h 12 min
Retool lists Pylon (2 hops) Retool MCP connection errors ↗ minor +1 h 15 min 6 h 10 min
Baseten lists Pylon (2 hops) Partial outage on Kimi K3 model API inference (non-US only) ↗ minor +1 h 28 min 41 min

Incidents

minor Flatfile Service Degradation on Existing Workbooks Sep 14 15:35 7 h 3 min 5 33 minor Scaleway [WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud Sep 14 15:34 55 min 23 359 minor Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 772 minor Xero UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Sep 14 15:08 22 h 35 min 32 107 1critical Kaseya Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells Sep 14 15:05 3 h 42 min 2 3 major Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 679 1major Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 216 no impact stated Hostinger· Hosting24 Emergency Server US-2224 Maintenance Sep 14 14:53 58 min 1 critical Red Hat Model Hosting Platform Upgrade Sep 14 14:50 20 h 18 min 8 947 minor Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 major Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 272 1minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 828 1,916 8minor nShift FTP file processing issue Sep 14 13:47 24 h 54 min 1 major Red Hat Initial: Quay.io Push/Pull Degraded Sep 14 13:34 19 h 41 min 8 947 major Docker Issues viewing newly pushed images and tags Sep 14 13:29 5 min 3 major Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 225 1no impact stated Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 minor JumpCloud Degraded Radius Service - EU region Sep 14 13:25 1 h 12 min 4 5 minor Exact Exact Online Premium – System unavailable (NL) Sep 14 13:22 39 min 1 2 critical Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 no impact stated Sumsub Dashboard applicant search impaired Sep 14 13:00 — 3 37 no impact stated Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 major Kaseya Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels Sep 14 12:56 1 h 7 min 2 3 critical Kaseya Datto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Details Sep 14 12:46 5 h 7 min 2 3 minor Exact Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) Sep 14 12:05 21 h 13 min 1 2 no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 772 minor CircleCI· Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 minor Exact Exact Online Projects - Error during bank statement import (NL) Sep 14 11:44 2 days 1 2 major Exact Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) Sep 14 11:41 2 days 1 2 no impact stated Telesign Operator Alert - Kuwait (KW) - Zain (419/02) Sep 14 11:39 11 h 2 min 8 464 minor Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1minor Scaleway [Support] Phone assistance is unavailable Sep 14 10:49 6 days 23 359 major Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 1no impact stated Whereby Issues when joining room Sep 14 09:59 4 min 2 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 828 1,916 3minor Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 minor Uanataca Instability of the Prevent and Trust and Sign services Sep 14 09:38 3 h 47 min 1 2 minor Scrive Email Delivery - Degraded Performance Sep 14 09:28 48 min 1 major Kaseya Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created Sep 14 09:21 2 h 36 min 2 3 minor GetResponse Issues with image loading affecting Self Service Clients Sep 14 09:16 4 h 9 min 3 minor Pennylane Pennylane application disruption Sep 14 09:15 50 min 1 minor Mailgun Route delays in EU Region Sep 14 09:15 58 min 244 1,431 1minor Instructure Some users are experiencing slow load times when accessing Canvas Sep 14 09:13 33 min 2 4 no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 23 359 1minor Gladia [Europe] API is in a degraded state Sep 14 09:07 7 h 31 min 8 407 major Scrive Support Phone - Partial Outage Sep 14 08:46 1 h 5 min 1 minor Exact Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL) Sep 14 08:46 24 h 20 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 828 1,916 4minor Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 808 minor Cursor Investigating Grok service degradation Sep 14 08:14 53 min 10 29

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