Third Party Index

Upstream incidents

minor· Supabase· · 24 h 29 min

Storage search failing for restored projects

Listed as a subprocessor by 57 tracked vendors · 408 within 2 hops · In window: 3 of its subprocessors · In window: 0 vendors listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 740 tracked vendors · incident: Elevated Error Rates for ChatGPT across Plus and Pro plans., Sep 23 09:13 UTC OpenAI GitHub · listed by 191 tracked vendors · incident: Incident across several services, Sep 23 10:11 UTC GitHub Front · listed by 38 tracked vendors · incident: [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1], Sep 23 10:38 UTC Front Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,284 tracked vendors Google Cloud Cloudflare · listed by 557 tracked vendors Cloudflare Slack · listed by 476 tracked vendors Slack Sentry · listed by 426 tracked vendors Sentry HubSpot · listed by 420 tracked vendors HubSpot Atlassian · listed by 291 tracked vendors Atlassian Vercel · listed by 155 tracked vendors Vercel Postmark · listed by 102 tracked vendors Postmark Hex · listed by 42 tracked vendors Hex PandaDoc · listed by 33 tracked vendors PandaDoc Supabase · listed by 57 tracked vendors Supabase Elasticsearch · listed by 123 tracked vendors Elasticsearch Deepgram · listed by 69 tracked vendors Deepgram Resend · listed by 64 tracked vendors Resend LangChain · listed by 47 tracked vendors LangChain Plain · listed by 44 tracked vendors Plain Braintrust · listed by 30 tracked vendors Braintrust Axiom · listed by 20 tracked vendors Axiom Upstash · listed by 19 tracked vendors Upstash Firecrawl · listed by 13 tracked vendors Firecrawl Browserbase · listed by 12 tracked vendors Browserbase Rev · listed by 12 tracked vendors Rev Estuary · listed by 4 tracked vendors Estuary Helply · listed by 4 tracked vendors Helply Sendbird · listed by 4 tracked vendors Sendbird Twilio · listed by 450 tracked vendors · incident: SMS Delivery Failures from Twilio to Multiple Countries, Sep 23 10:58 UTC Twilio SendGrid · listed by 323 tracked vendors · incident: SMS Delivery Failures from Twilio to Multiple Countries, Sep 23 10:58 UTC SendGrid GitHub · listed by 191 tracked vendors · incident: Incident across several services, Sep 23 10:11 UTC GitHub Segment · listed by 170 tracked vendors · incident: SMS Delivery Failures from Twilio to Multiple Countries, Sep 23 10:58 UTC Segment Sprout Social · listed by 6 tracked vendors · incident: Threads Profile Connections, Sep 23 09:30 UTC Sprout Social Buffer · listed by 1 tracked vendor · incident: Issue Connecting and Refreshing Threads, Sep 23 10:52 UTC Buffer Sanity · listed by 0 tracked vendors · incident: Content Agent - Elevated error rates, Sep 23 10:54 UTC Sanity Salesforce · listed by 482 tracked vendors Salesforce Zendesk · listed by 373 tracked vendors Zendesk Mailgun · listed by 231 tracked vendors Mailgun Zoom · listed by 174 tracked vendors Zoom Mixpanel · listed by 156 tracked vendors Mixpanel Vercel · listed by 155 tracked vendors Vercel Pendo · listed by 141 tracked vendors Pendo Zapier · listed by 123 tracked vendors Zapier Vanta · listed by 97 tracked vendors Vanta Pylon · listed by 89 tracked vendors Pylon ElevenLabs · listed by 88 tracked vendors ElevenLabs Linear · listed by 79 tracked vendors Linear Help Scout · listed by 47 tracked vendors Help Scout + 8 more+ 43 more+ 331 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Supabase Elevated Error Rates for ChatGPT across Plus and Pro plans. ↗ minor −19 min 41 min
GitHub subprocessor of Supabase Incident across several services ↗ minor +39 min 18 h 44 min
Front subprocessor of Supabase [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1] ↗ minor +1 h 7 min 4 h 22 min
Sprout Social lists Elasticsearch (2 hops) Threads Profile Connections ↗ no impact stated −2 min 2 days
Buffer lists Plain (2 hops) Issue Connecting and Refreshing Threads ↗ major +1 h 21 min 4 h 1 min
Sanity lists Plain, Braintrust (2 hops) Content Agent - Elevated error rates ↗ major +1 h 23 min 59 min
Twilio lists Elasticsearch, Deepgram (2 hops) SMS Delivery Failures from Twilio to Multiple Countries ↗ minor +1 h 26 min 9 h 12 min
SendGrid lists Elasticsearch, Deepgram (2 hops) SMS Delivery Failures from Twilio to Multiple Countries ↗ minor +1 h 26 min 9 h 12 min
Segment lists Elasticsearch, Deepgram (2 hops) SMS Delivery Failures from Twilio to Multiple Countries ↗ minor +1 h 26 min 9 h 12 min

Incidents

critical Flexera Flexera One - EU - Access unavailable Sep 23 10:05 1 h 38 min 1 minor KnowBe4 Protect, Prevent, Workspace & Webforms | Intermittent login issues (UK only) Sep 23 09:52 5 h 5 min 6 major Automattic "MailPoet Shop (MailPoet)" is Down Sep 23 09:41 1 min 14 136 minor Supabase Storage search failing for restored projects Sep 23 09:31 24 h 29 min 57 408 no impact stated Sprout Social Threads Profile Connections Sep 23 09:30 2 days 6 13 no impact stated Hostinger· Hosting24 Emergency Server IN-840 Maintenance Sep 23 09:27 22 min 1 major Supabase Increased error rate in project creation and project restore Sep 23 09:21 1 h 28 min 57 408 minor OpenAI Elevated Error Rates for ChatGPT across Plus and Pro plans. Sep 23 09:13 41 min 740 1,806 10minor KnowBe4 Webforms | Partial Submission Issue (UK only) Sep 23 09:00 5 h 58 min 6 no impact stated Hostinger· Hosting24 Emergency Server US-903 Maintenance Sep 23 08:44 1 h 36 min 1 minor Cloudsmith Increase in latency for OIDC requests Sep 23 08:18 3 h 21 min 1 2 major Amplitude Export Destinations data delivery issue Sep 23 08:02 6 h 5 min 135 684 minor Signicat Incident on 3rd party service - Se-Bolagverket Sep 23 07:43 3 h 13 min 1 minor agorapulse Links are not displayed within Facebook posts preview Sep 23 07:19 7 h 28 min 1 2 critical Exact Exact Boekhoud Gemak - Logging in to Exact Boekhoud Gemak not possible (NL) Sep 23 07:13 5 h 15 min 1 2 critical Gladia Global Incident - Pre-Recorded / Real-Time Sep 23 07:05 1 h 4 min 6 386 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit an XBRL file from SBR Manager to Digipoort (NL) Sep 23 07:01 5 h 17 min 1 2 critical Flexera Flexera One- IT Asset Management - NAM - Service unavailable Sep 23 06:51 9 h 6 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden Sep 23 06:32 5 h 53 min 766 1,756 1minor LINK Mobility Group ASA [Sweden][Tele2] Unscheduled disturbance Sep 23 06:31 2 h 9 min 5 13 1major Fly.io IPv6 Networking Issues in DFW Sep 23 06:18 5 h 57 min 14 141 major Nebius Network issues in eu-west2 Sep 23 05:20 3 h 11 min 12 626 no impact stated Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Sep 23 05:17 5 h 15 min 12 62 no impact stated Bandwidth Bandwidth Local Market Impairment - 522 - Springfield, MO Sep 23 05:13 4 h 22 min 12 62 minor Imperva [INC-1143] ABP Service issue Sep 23 04:42 1 h 17 min 5 50 critical Bandwidth Bandwidth Local Market Impairment - 444 - Albany , GA Sep 23 04:12 17 min 12 62 critical GatewayAPI Experiencing issues with REST API on GatewayAPI.com Sep 23 03:56 30 min 2 3 minor Notion· Notion Real-time collaboration updates may be delayed Sep 23 03:46 7 min 33 144 major Automattic "Pocket Casts Website (Pocket Casts)" is Down Sep 23 02:57 1 h 1 min 14 136 no impact stated Zoom Service Degradation Affecting Zoom Tasks in US Region. Sep 23 01:55 21 min 174 928 2minor Sinch Delivery Issue Venezuela - Digitel Sep 23 01:53 11 h 16 min 26 1,092 major MiniMax Elevated errors on Large Language Models (LLM) Sep 23 01:05 1 min 6 32 no impact stated Prime Intellect Image building maintenance window active Sep 22 23:51 — 1 major Pinecone [Serverless][AWS][eu-west-1] 5xx on read requests Sep 22 23:34 57 min 29 303 minor Heap Third party integration events latency impacting some customers Sep 22 22:43 15 h 51 min 25 224 minor Resend Failing to verify new domains Sep 22 22:31 18 min 64 196 minor Telnyx Elevated MMS Failures for 10DLC 501(c)(3) Campaigns Sep 22 22:13 21 h 35 min 15 199 major OneSignal Subscription API - Creation Failures Sep 22 21:28 2 min 11 312 minor Grafana Kubernetes Observability Billing & Usage Incorrect Sep 22 21:27 16 h 39 min 55 731 minor Twilio· SendGrid· Segment Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data Sep 22 20:44 3 h 53 min 766 1,756 7no impact stated Stripe API call success rate drop Sep 22 20:32 2 h 15 min 647 1,514 2minor Twilio· SendGrid· Segment Customers Are Unable to See All of Their Free Credits in the Free Unit Tracker in the New Twilio Console Sep 22 20:27 1 h 43 min 766 1,756 8major Buildkite Issues with webhook ingestion, GraphQL queries Sep 22 20:07 42 min 2 4 minor Kaseya RocketCyber - Unable to switch Organizations Sep 22 19:51 19 h 9 min 2 3 critical Pitney Bowes FedEx Service Disruption Observed for RateShipment. Sep 22 19:28 46 min 1 2 minor Twilio· SendGrid· Segment Messaging Webhook Delays in US1 Sep 22 19:23 51 min 766 1,756 8minor Iterable Timeouts on User Update API Endpoints Sep 22 19:02 56 min 14 565 minor Help Scout Mailbox counts, folders, reports, search results Sep 22 18:56 36 min 47 109 major Amplitude Snowflake Data Share export delivery issue Sep 22 18:49 6 h 4 min 135 684 minor Hugging Face Slower downloads in the Asia-Pacific region Sep 22 18:48 2 days 1

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