Third Party Index

Upstream incidents

major· ElevenLabs· · 1 h 33 min

Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures

Listed as a subprocessor by 84 tracked vendors · 1,371 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Runway · listed by 3 tracked vendors · incident: We've identified a problem and are working on a fix, Sep 29 19:59 UTC Runway Amazon Web Services · listed by 1,401 tracked vendors Amazon Web Services Google Cloud · listed by 1,245 tracked vendors Google Cloud OpenAI · listed by 720 tracked vendors OpenAI Microsoft · listed by 690 tracked vendors Microsoft Stripe · listed by 615 tracked vendors Stripe Anthropic · listed by 529 tracked vendors Anthropic Slack · listed by 465 tracked vendors Slack Twilio · listed by 441 tracked vendors Twilio Zendesk · listed by 371 tracked vendors Zendesk MongoDB · listed by 219 tracked vendors MongoDB posthog · listed by 202 tracked vendors posthog Fivetran · listed by 143 tracked vendors Fivetran Zapier · listed by 121 tracked vendors Zapier ElevenLabs · listed by 84 tracked vendors ElevenLabs Anthropic · listed by 529 tracked vendors Anthropic Salesforce · listed by 479 tracked vendors Salesforce Twilio · listed by 441 tracked vendors Twilio Zendesk · listed by 371 tracked vendors Zendesk Intercom · listed by 330 tracked vendors Intercom SendGrid · listed by 317 tracked vendors SendGrid Zoom · listed by 170 tracked vendors Zoom Segment · listed by 165 tracked vendors Segment Tableau · listed by 39 tracked vendors Tableau Adobe · listed by 34 tracked vendors Adobe Attio · listed by 24 tracked vendors Attio Perplexity AI · listed by 21 tracked vendors Perplexity AI ServiceNow · listed by 18 tracked vendors ServiceNow Ada Support · listed by 17 tracked vendors Ada Support Akamai · listed by 44 tracked vendors · incident: Akamai Control Center and Configuration Deployment Issues, Sep 29 20:28 UTC Akamai Salesloft · listed by 31 tracked vendors · incident: Multiple teams experiencing call activity syncing issues to Salesforce, Sep 29 19:59 UTC Salesloft Aiven · listed by 22 tracked vendors · incident: Issue with PostgreSQL major version upgrade, Sep 29 20:14 UTC Aiven Fly.io · listed by 12 tracked vendors · incident: GRU Networking Issues, Sep 29 19:30 UTC Fly.io Cursor · listed by 8 tracked vendors · incident: Investigating service degradation - xAI models, Sep 29 19:43 UTC Cursor Harness.io · listed by 3 tracked vendors · incident: CI Linux Cloud VM Networking issues - intermittent, Sep 29 18:45 UTC Harness.io OverOps · listed by 0 tracked vendors · incident: CI Linux Cloud VM Networking issues - intermittent, Sep 29 18:45 UTC OverOps OpenAI · listed by 720 tracked vendors OpenAI Microsoft · listed by 690 tracked vendors Microsoft Stripe · listed by 615 tracked vendors Stripe Cloudflare · listed by 542 tracked vendors Cloudflare Slack · listed by 465 tracked vendors Slack Sentry · listed by 411 tracked vendors Sentry HubSpot · listed by 396 tracked vendors HubSpot Datadog · listed by 389 tracked vendors Datadog Atlassian · listed by 289 tracked vendors Atlassian Okta · listed by 267 tracked vendors Okta Mailgun · listed by 226 tracked vendors Mailgun MongoDB · listed by 219 tracked vendors MongoDB posthog · listed by 202 tracked vendors posthog + 13 more+ 70 more+ 1,267 more

Incidents starting 30 min before to 2 h after

Runway subprocessor of ElevenLabs We've identified a problem and are working on a fix ↗ minor +1 h 10 min 2 h 21 min
Harness.io lists Twilio, Zendesk (2 hops) CI Linux Cloud VM Networking issues - intermittent ↗ minor −4 min 3 h 15 min
OverOps lists Twilio, Zendesk (2 hops) CI Linux Cloud VM Networking issues - intermittent ↗ minor −4 min 3 h 15 min
Fly.io lists Anthropic, incident.io (2 hops) GRU Networking Issues ↗ major +41 min —
Cursor lists Anthropic (2 hops) Investigating service degradation - xAI models ↗ major +54 min 34 min
Salesloft lists Salesforce, Twilio (2 hops) Multiple teams experiencing call activity syncing issues to Salesforce ↗ minor +1 h 10 min 23 h 55 min
Aiven lists Salesforce, Zendesk (2 hops) Issue with PostgreSQL major version upgrade ↗ no impact stated +1 h 25 min 4 h 27 min
Akamai lists Salesforce (2 hops) Akamai Control Center and Configuration Deployment Issues ↗ minor +1 h 39 min 53 min

Incidents

major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 26 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 34 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 19 minor Middesk Elevated response times for Signal API Sep 29 18:31 3 h 27 min 6 43 minor ESET ongoing Some users may experience degraded ESET PROTECT web console performance Sep 29 18:14 ongoing 1 2 major Descript Transcription jobs failing Sep 29 18:12 53 min 1 4 minor OpenAI Elevated errors across ChatGPT, Codex, and the API including the Agents API Sep 29 17:52 5 h 21 min 720 1,751 5no impact stated OpenAI Support available via email Sep 29 17:49 5 h 29 min 720 1,751 5major Close Application impairment Sep 29 17:48 26 min 3 115 minor Middesk Delays in Business Verification order processing Sep 29 17:33 4 h 24 min 6 43 major Automattic "Beeper" is Down Sep 29 16:56 1 min 14 135 major Plain Ari Playground is broken across all workspaces Sep 29 16:40 44 min 43 920 minor Worldpay INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability Sep 29 16:35 2 h 15 min 10 48 minor Supabase ongoing Intermittent latency in Eastern US Sep 29 16:26 ongoing 47 394 1minor Qualys US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887) Sep 29 15:46 3 days 6 20 minor Telesign Operator Service Alert -Country Name - Operator (MNC/MCC) Sep 29 15:40 14 h 24 min 7 425 minor Upstash Brief connection proxy degradation in us-east-1 Sep 29 15:12 — 17 228 1major Hostinger· Hosting24 Hostinger AI Builder Downtime Sep 29 15:11 43 min 1 minor Formstack· Intellistack Formstack Sign API Authentication Issues Sep 29 14:49 31 h 39 min 6 21 major Black Forest Labs EU cluster increased latencies Sep 29 14:48 20 h 14 min 4 70 minor Harness.io· OverOps Prod2: CV is failing with errors for all customers Sep 29 14:41 4 h 8 min 3 34 critical Entri Entri Sell: GoDaddy purchase flow unavailable Sep 29 14:37 57 min 4 9 minor Cursor Investigating service degradation — Cloud Agents and Grok Bot Sep 29 14:25 3 h 40 min 8 25 major Anthropic Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API Sep 29 14:21 2 h 5 min 529 1,680 9minor Velos IoT Connectivity Issues / ICCID Range 894450* Sep 29 14:20 3 days 1 critical Box [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads Sep 29 14:15 1 h 14 min 40 388 major Scrive Scrive QES signing currently unavailable Sep 29 14:04 28 min 1 minor Twilio· SendGrid· Segment Flex Plugins CLI Is Degraded Sep 29 13:56 3 h 16 min 751 1,703 13major CloudConvert iWork is down Sep 29 13:49 1 min 9 28 minor APPZEN Expense Audit – Chrome River Ingestion Issue Sep 29 13:48 3 h 57 min 1 minor Scaleway ongoing [FR-PAR] Network perturbations Sep 29 13:44 ongoing 19 324 minor Xero UK: HMRC connected services Sep 29 13:33 59 min 26 94 minor Notion· Notion AI Meeting Notes transcription may not start Sep 29 13:30 13 min 31 131 1no impact stated Lansweeper ongoing Assets appearing duplicated Sep 29 13:01 ongoing 1 no impact stated Qualtrics Survey taking issues in Europe, Africa, and the Middle East Sep 29 12:54 — 19 216 major ChargeBee API Service Degradation Sep 29 12:35 2 h 45 335 no impact stated Picqer QLS - problems creating a shipment Sep 29 12:27 27 min 1 minor Asana Partial API outage in EU Sep 29 12:14 3 h 11 min 27 224 critical Basecamp Basecamp 5 and HEY are down Sep 29 12:10 24 min 5 11 1major APPZEN AP Inbox – Email Ingestion Issue Sep 29 11:30 6 h 32 min 1 minor Digicert DigiCert Alert - Go>Sign Mobile App – SMS OTP Issue Sep 29 11:28 2 h 52 min 2 3 critical Basecamp Highrise is down Sep 29 11:26 1 min 5 11 1major Flexera Spot- Push notifications errors Sep 29 11:08 45 min 1 major Digicert IOT UI on DC1 NL and CH instance are not accessible, while API access is working fine. Sep 29 10:55 5 h 4 min 2 3 major Canonical "wiki.ubuntu.com" is Down Sep 29 10:45 2 h 57 min 1 1,245 major MiniMax Elevated errors on Large Language Models (LLM) Sep 29 10:02 2 min 6 32 minor Telesign Operator Service Alert - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/29/26 Sep 29 09:46 1 h 52 min 7 425 minor APPZEN AI Analytics – Report Download Issue Sep 29 09:41 11 h 42 min 1 major MiniMax Elevated errors on Large Language Models (LLM) Sep 29 09:02 5 min 6 32 no impact stated Netlify Error accessing Netlify-hosted sites Sep 29 08:46 — 12 31

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