Third Party Index

Upstream incidents

minor· ChargeBee· · 1 min

API Service Degradation

Listed as a subprocessor by 42 tracked vendors · 314 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 419 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC Twilio Amazon Web Services · listed by 1,321 tracked vendors Amazon Web Services Google Cloud · listed by 1,146 tracked vendors Google Cloud OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Mailgun · listed by 215 tracked vendors Mailgun MongoDB · listed by 206 tracked vendors MongoDB Vercel · listed by 138 tracked vendors Vercel ClickHouse · listed by 123 tracked vendors ClickHouse Workato · listed by 63 tracked vendors Workato Freshworks · listed by 41 tracked vendors Freshworks rollbar · listed by 28 tracked vendors rollbar MaxMind · listed by 21 tracked vendors MaxMind hCaptcha · listed by 9 tracked vendors hCaptcha ChargeBee · listed by 42 tracked vendors ChargeBee Mailgun · listed by 215 tracked vendors Mailgun SolarWinds · listed by 24 tracked vendors SolarWinds Sinch · listed by 23 tracked vendors Sinch Polytomic · listed by 8 tracked vendors Polytomic MacStadium · listed by 6 tracked vendors MacStadium Ahrefs · listed by 4 tracked vendors Ahrefs ConfigCat · listed by 4 tracked vendors ConfigCat Moesif · listed by 3 tracked vendors Moesif Gorgias · listed by 2 tracked vendors Gorgias Sendmarc · listed by 2 tracked vendors Sendmarc Yousign · listed by 2 tracked vendors Yousign Abusix · listed by 1 tracked vendor Abusix CodeRabbit · listed by 1 tracked vendor CodeRabbit Docmosis · listed by 1 tracked vendor Docmosis Twilio · listed by 419 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC Twilio SendGrid · listed by 293 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC SendGrid Segment · listed by 160 tracked vendors · incident: SMS Delivery Delays from Twilio to Vodafone Netherlands, Sep 30 10:23 UTC Segment Salesforce · listed by 457 tracked vendors Salesforce Sentry · listed by 393 tracked vendors Sentry Datadog · listed by 374 tracked vendors Datadog Intercom · listed by 308 tracked vendors Intercom Atlassian · listed by 276 tracked vendors Atlassian Zapier · listed by 115 tracked vendors Zapier Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta Gong · listed by 86 tracked vendors Gong Customer.io · listed by 76 tracked vendors Customer.io Retool · listed by 45 tracked vendors Retool Supabase · listed by 45 tracked vendors Supabase Freshworks · listed by 41 tracked vendors Freshworks Plain · listed by 41 tracked vendors Plain ZoomInfo · listed by 41 tracked vendors ZoomInfo Vonage · listed by 39 tracked vendors Vonage Tableau · listed by 37 tracked vendors Tableau + 2 more+ 28 more+ 252 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of ChargeBee SMS Delivery Delays from Twilio to Vodafone Netherlands ↗ minor +18 min 3 h 56 min
SendGrid lists Sinch (2 hops) SMS Delivery Delays from Twilio to Vodafone Netherlands ↗ minor +18 min 3 h 56 min
Segment lists Sinch (2 hops) SMS Delivery Delays from Twilio to Vodafone Netherlands ↗ minor +18 min 3 h 56 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 708 1,584 1minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 708 1,584 1no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 47 major Canonical "static-reports.ubuntu.com" is Down Sep 30 06:39 2 h 31 min 1 1,146 minor LINK Mobility Group ASA [France] [Syma Mobile] Unscheduled disturbance Sep 30 06:13 6 h 21 min 3 10 minor Twilio· SendGrid· Segment Messaging Logs API Latency & Errors Sep 30 06:12 6 h 57 min 708 1,584 minor Telesign Operator Service Alert - Argentina (AR) - Telefonica Moviles Argentina SA (Movistar) (722/01;001;07;007;10;010;070;70) - 9/29/26 Sep 30 06:07 5 h 39 min 7 400 minor FreedomPay Alert: Worldpay Vantiv Processing Issues Sep 30 05:58 2 min 3 564 minor OpenAI Elevated error rates for ChatGPT Pro and Plus users Sep 30 05:47 7 h 35 min 681 1,630 4major Centercode Component "Centercode Autonomy Service (Centercode Platform - Agrajag)" and a few other components are Down Sep 30 05:31 16 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala Sep 30 03:29 2 h 38 min 708 1,584 2minor OpenAI Elevated errors in ChatGPT Space Pages Sep 30 02:20 45 h 24 min 681 1,630 3minor DataGrail We’ve identified an issue causing the Privacy Request Center to load inconsistently and are investigating. Sep 30 02:08 24 min 5 40 major AfterShip Carrier la-poste-colissimo is unstable - Start Time - 2026/09/30 02:02 UTC - End Time - 2026/09/30 07:14 UTC Sep 30 02:03 5 h 10 min 2 no impact stated Stripe Visa authorization errors Sep 30 02:00 1 h 39 min 563 1,361 minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 708 1,584 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 23 994 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 29 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 185 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 25 88 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 33 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 42 978 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 21 764 major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 30 165 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 3 121 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 7 22 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 47 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 26 major Fly.io GRU Networking Issues Sep 29 19:30 — 12 124 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 22 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 87 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 78 1,286 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 26 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 33 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 19 minor Middesk Elevated response times for Signal API Sep 29 18:31 3 h 27 min 5 30 minor ESET ongoing Some users may experience degraded ESET PROTECT web console performance Sep 29 18:14 ongoing 1 2 major Descript Transcription jobs failing Sep 29 18:12 53 min 1 4 minor OpenAI Elevated errors across ChatGPT, Codex, and the API including the Agents API Sep 29 17:52 5 h 21 min 681 1,630 5no impact stated OpenAI Support available via email Sep 29 17:49 5 h 29 min 681 1,630 5major Close Application impairment Sep 29 17:48 26 min 2 108 minor Middesk Delays in Business Verification order processing Sep 29 17:33 4 h 24 min 5 30 major Plain Ari Playground is broken across all workspaces Sep 29 16:40 44 min 41 866 minor Worldpay INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability Sep 29 16:35 2 h 15 min 10 47

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