Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 5 h 10 min

SMS Delivery Failures from Twilio to Multiple Networks in Spain

Listed as a subprocessor by 751 tracked vendors · 1,703 within 2 hops · In window: 5 vendors listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,401 tracked vendors Amazon Web Services Google Cloud · listed by 1,245 tracked vendors Google Cloud OpenAI · listed by 720 tracked vendors OpenAI Microsoft · listed by 690 tracked vendors Microsoft Anthropic · listed by 529 tracked vendors Anthropic Slack · listed by 465 tracked vendors Slack Datadog · listed by 389 tracked vendors Datadog Snowflake · listed by 314 tracked vendors Snowflake Fivetran · listed by 143 tracked vendors Fivetran ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Postmark · listed by 99 tracked vendors Postmark ElevenLabs · listed by 84 tracked vendors ElevenLabs Meta · listed by 75 tracked vendors Meta Twilio · listed by 441 tracked vendors Twilio SendGrid · listed by 317 tracked vendors SendGrid Segment · listed by 165 tracked vendors Segment Cloudinary · listed by 35 tracked vendors · incident: Increased Error Rates – EU Region, Sep 28 09:58 UTC Cloudinary Delinea · listed by 1 tracked vendor · incident: Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks, Sep 28 08:00 UTC Delinea Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud Education Management Solutions #000695053, Sep 28 10:24 UTC Blackbaud Intapp · listed by 0 tracked vendors · incident: Intapp DealCloud Degradation of Service US, Sep 28 09:53 UTC Intapp Perk · listed by 0 tracked vendors · incident: Issue displaying some Ryanair content, Sep 28 09:50 UTC Perk Stripe · listed by 615 tracked vendors Stripe Anthropic · listed by 529 tracked vendors Anthropic Salesforce · listed by 479 tracked vendors Salesforce Sentry · listed by 411 tracked vendors Sentry HubSpot · listed by 396 tracked vendors HubSpot Datadog · listed by 389 tracked vendors Datadog Zendesk · listed by 371 tracked vendors Zendesk Intercom · listed by 330 tracked vendors Intercom Atlassian · listed by 289 tracked vendors Atlassian Box · listed by 40 tracked vendors · incident: [Medium] Issues with Box Notes, Sep 28 10:04 UTC Box LINK Mobility Group ASA · listed by 5 tracked vendors · incident: [CGI] Unsheduled disturbance, Sep 28 09:42 UTC LINK Mobility Group … InfluxData · listed by 2 tracked vendors · incident: Degraded Query Performance in Azure West Europe, Sep 28 08:33 UTC InfluxData OpenAI · listed by 720 tracked vendors OpenAI Microsoft · listed by 690 tracked vendors Microsoft Cloudflare · listed by 542 tracked vendors Cloudflare Slack · listed by 465 tracked vendors Slack Mailgun · listed by 226 tracked vendors Mailgun posthog · listed by 202 tracked vendors posthog Mixpanel · listed by 153 tracked vendors Mixpanel Fivetran · listed by 143 tracked vendors Fivetran Pendo · listed by 140 tracked vendors Pendo Amplitude · listed by 133 tracked vendors Amplitude ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Vanta · listed by 93 tracked vendors Vanta Pylon · listed by 88 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram + 13 more+ 737 more+ 932 more

Incidents starting 30 min before to 2 h after

Delinea lists Twilio Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks ↗ no impact stated −26 min 2 h 45 min
Perk lists Twilio, SendGrid Issue displaying some Ryanair content ↗ major +1 h 24 min 3 h 21 min
Intapp lists Twilio, SendGrid Intapp DealCloud Degradation of Service US ↗ minor +1 h 27 min 1 h 13 min
Cloudinary lists SendGrid Increased Error Rates – EU Region ↗ major +1 h 33 min 4 h 35 min
Blackbaud lists Twilio Active Issue Alert – Blackbaud Education Management Solutions #000695053 ↗ minor +1 h 58 min 1 h 6 min
InfluxData lists Salesforce, Okta (2 hops) Degraded Query Performance in Azure West Europe ↗ minor +7 min 11 h 46 min
LINK Mobility Group ASA lists Salesforce (2 hops) [CGI] Unsheduled disturbance ↗ critical +1 h 16 min 2 h 31 min
Box lists Anthropic, Zendesk (2 hops) [Medium] Issues with Box Notes ↗ major +1 h 38 min 27 min
Signicat lists MongoDB, Mailchimp (2 hops) Incident on 3rd party service - eHerkenning/KPN and Reconi ↗ minor +1 h 52 min 1 h 7 min

Incidents

minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 31 181 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 627 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 67 1,168 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 43 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 54 723 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 441 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 15 198 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 67 1,168 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 425 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 143 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 44 1,043 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 88 1,001 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 5 13 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 184 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 99 1,040 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 12 112 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 84 1,371 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 92 449 1minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 148 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 17 25 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,245 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 32 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 14 135 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 27 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 84 1,371 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 99 1,040 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 47 394 minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 145 710 2minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 6 384 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 751 1,703 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,245 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 37 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 121 670 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 54 723 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3

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