Third Party Index

Upstream incidents

no impact statedunder way · Merge API· · ongoing

Legacy reports-based ADP Linked Accounts syncs affected

Listed as a subprocessor by 58 tracked vendors · 825 within 2 hops · In window: 0 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,324 tracked vendors Amazon Web Services OpenAI · listed by 684 tracked vendors OpenAI Cloudflare · listed by 507 tracked vendors Cloudflare Anthropic · listed by 501 tracked vendors Anthropic Slack · listed by 438 tracked vendors Slack Sentry · listed by 395 tracked vendors Sentry posthog · listed by 193 tracked vendors posthog Pylon · listed by 87 tracked vendors Pylon Looker · listed by 45 tracked vendors Looker Merge API · listed by 58 tracked vendors Merge API OpenAI · listed by 684 tracked vendors OpenAI Vanta · listed by 87 tracked vendors Vanta Freshworks · listed by 41 tracked vendors Freshworks Perplexity AI · listed by 21 tracked vendors Perplexity AI SurveyMonkey · listed by 20 tracked vendors SurveyMonkey Qualtrics · listed by 19 tracked vendors Qualtrics Drata · listed by 16 tracked vendors Drata Telnyx · listed by 14 tracked vendors Telnyx incident.io · listed by 14 tracked vendors incident.io Dialpad · listed by 8 tracked vendors Dialpad WorkRamp · listed by 3 tracked vendors WorkRamp Envoy · listed by 2 tracked vendors Envoy LearnUpon · listed by 2 tracked vendors LearnUpon BrightHire · listed by 1 tracked vendor BrightHire Twilio · listed by 419 tracked vendors · incident: SMS Delivery Delays from Twilio to Tigo Guatemala, Sep 30 22:08 UTC Twilio SendGrid · listed by 294 tracked vendors · incident: SMS Delivery Delays from Twilio to Tigo Guatemala, Sep 30 22:08 UTC SendGrid Segment · listed by 160 tracked vendors · incident: SMS Delivery Delays from Twilio to Tigo Guatemala, Sep 30 22:08 UTC Segment Microsoft · listed by 645 tracked vendors Microsoft Cloudflare · listed by 507 tracked vendors Cloudflare Salesforce · listed by 459 tracked vendors Salesforce Sentry · listed by 395 tracked vendors Sentry Datadog · listed by 375 tracked vendors Datadog HubSpot · listed by 375 tracked vendors HubSpot Zendesk · listed by 348 tracked vendors Zendesk Intercom · listed by 309 tracked vendors Intercom Atlassian · listed by 276 tracked vendors Atlassian Mailgun · listed by 215 tracked vendors Mailgun posthog · listed by 193 tracked vendors posthog GitHub · listed by 181 tracked vendors GitHub Zoom · listed by 161 tracked vendors Zoom Mixpanel · listed by 140 tracked vendors Mixpanel Fivetran · listed by 139 tracked vendors Fivetran Vercel · listed by 138 tracked vendors Vercel Pendo · listed by 130 tracked vendors Pendo + 44 more+ 747 more

Incidents starting 30 min before to 2 h after

Twilio lists OpenAI (2 hops) SMS Delivery Delays from Twilio to Tigo Guatemala ↗ minor +16 min 2 h 30 min
SendGrid lists OpenAI (2 hops) SMS Delivery Delays from Twilio to Tigo Guatemala ↗ minor +16 min 2 h 30 min
Segment lists OpenAI (2 hops) SMS Delivery Delays from Twilio to Tigo Guatemala ↗ minor +16 min 2 h 30 min

Incidents

major Kentik Tagging Degraded Sep 30 19:26 5 h 53 min 1 80 minor Workato Errors in Databricks connector for Azure-hosted accounts Sep 30 19:10 2 h 29 min 63 612 no impact stated MongoDB Delays in Atlas cluster management operations Sep 30 18:51 2 h 10 min 206 1,241 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile Sep 30 18:08 4 h 1 min 709 1,588 7major Box ongoing [Medium] Issue with multiple reports Sep 30 18:08 ongoing 40 372 1minor Datadog Delayed Events Sep 30 18:02 48 min 375 1,453 3no impact stated Formassembly Submission and Connector Errors for a Subset of Accounts Sep 30 17:49 29 min 1 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 30 17:22 20 h 34 min 2 3 major Gorgias Increased latency in the ai agent Sep 30 17:21 3 h 38 min 2 major Thinkific THINKIFIC APP DOWN Sep 30 17:14 1 h 1 min 4 6 minor OpenAI Elevated latency for some API requests Sep 30 17:05 3 h 30 min 684 1,636 8minor Instructure Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users Sep 30 17:04 1 h 59 min 2 4 critical Brex Admin home page load error spike Sep 30 16:38 33 min 1 8 major Kaseya ongoing Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration Sep 30 16:37 ongoing 2 3 1minor Formstack· Intellistack Delayed Documents Deliveries After Sign Completion Sep 30 16:08 6 h 12 min 6 21 minor Cloudsmith Service Degradation On Our Web API Sep 30 16:02 1 h 24 min 1 2 no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 1 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 1 36 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 709 1,588 7minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 41 868 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 42 981 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 11 171 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 17 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 21 335 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 26 212 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 13 minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 53 676 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 41 868 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 7 401 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 1 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 29 418 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,150 minor Exact ongoing Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 ongoing 1 2 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 709 1,588 2major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,150 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 7 401 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 6 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 42 314 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 26 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 3 10 major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 17 304 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 11 296 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 215 1,229 1minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 17 304 1

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