Third Party Index

Upstream incidents

major· Box· · 27 min

[Medium] Issues with Box Notes

Listed as a subprocessor by 40 tracked vendors · 388 within 2 hops · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,402 tracked vendors Amazon Web Services Google Cloud · listed by 1,247 tracked vendors Google Cloud OpenAI · listed by 722 tracked vendors OpenAI Microsoft · listed by 692 tracked vendors Microsoft Anthropic · listed by 531 tracked vendors Anthropic Zendesk · listed by 371 tracked vendors Zendesk xAI · listed by 33 tracked vendors xAI IBM · listed by 26 tracked vendors IBM TaskUS · listed by 5 tracked vendors TaskUS Box · listed by 40 tracked vendors Box MongoDB · listed by 219 tracked vendors MongoDB Gainsight Software · listed by 54 tracked vendors Gainsight Software ZoomInfo · listed by 43 tracked vendors ZoomInfo Adobe · listed by 34 tracked vendors Adobe wiz.io · listed by 26 tracked vendors wiz.io Demandbase · listed by 14 tracked vendors Demandbase Conga · listed by 9 tracked vendors Conga Dialpad · listed by 8 tracked vendors Dialpad Rapid7 · listed by 8 tracked vendors Rapid7 Dynatrace · listed by 4 tracked vendors Dynatrace SOPHOS · listed by 4 tracked vendors SOPHOS Wrike · listed by 4 tracked vendors Wrike Mindtickle · listed by 3 tracked vendors Mindtickle WorkRamp · listed by 3 tracked vendors WorkRamp Webflow · listed by 14 tracked vendors · incident: [RESOLVED] Increased publishing times for some customers, Sep 28 10:30 UTC Webflow Signicat · listed by 1 tracked vendor · incident: Incident on 3rd party service - eHerkenning/KPN and Reconi, Sep 28 10:17 UTC Signicat Imagicle Spa · listed by 0 tracked vendors · incident: Delayed propagation of Azure Entra ID changes to Imagicle UC Suite, Sep 28 11:00 UTC Imagicle Spa Intapp · listed by 0 tracked vendors · incident: Intapp DealCloud Degradation of Service US, Sep 28 09:53 UTC Intapp Salesforce · listed by 479 tracked vendors Salesforce Zendesk · listed by 371 tracked vendors Zendesk Atlassian · listed by 289 tracked vendors Atlassian Okta · listed by 267 tracked vendors Okta Mailgun · listed by 226 tracked vendors Mailgun posthog · listed by 203 tracked vendors posthog Zoom · listed by 170 tracked vendors Zoom Amplitude · listed by 133 tracked vendors Amplitude Elasticsearch · listed by 123 tracked vendors Elasticsearch Vanta · listed by 94 tracked vendors Vanta Gong · listed by 92 tracked vendors Gong ElevenLabs · listed by 84 tracked vendors ElevenLabs DigitalOcean · listed by 75 tracked vendors DigitalOcean Workato · listed by 64 tracked vendors Workato Fastly · listed by 50 tracked vendors Fastly ChargeBee · listed by 45 tracked vendors ChargeBee + 26 more+ 328 more

Incidents starting 30 min before to 2 h after

Intapp lists Gainsight Software, ZoomInfo (2 hops) Intapp DealCloud Degradation of Service US ↗ minor −11 min 1 h 13 min
Signicat lists MongoDB (2 hops) Incident on 3rd party service - eHerkenning/KPN and Reconi ↗ minor +14 min 1 h 7 min
Webflow lists MongoDB (2 hops) [RESOLVED] Increased publishing times for some customers ↗ no impact stated +26 min 4 h 33 min
Imagicle Spa lists MongoDB (2 hops) Delayed propagation of Azure Entra ID changes to Imagicle UC Suite ↗ minor +56 min —

Incidents

major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 31 181 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 30 669 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 31 181 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 630 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 67 1,169 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 43 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 54 723 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 441 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 15 198 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 67 1,169 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 425 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 144 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 44 1,045 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 88 1,003 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 5 13 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 184 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 99 1,041 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 12 113 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 84 1,373 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 92 449 1minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 148 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 17 25 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,247 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 32 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 14 135 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 27 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 84 1,373 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 99 1,041 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 48 395 minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 146 711 2minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 6 384 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 752 1,706 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,247 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 8 37 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 121 671 3

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