Third Party Index

Upstream incidents

minor· Deepgram· · 9 min

Elevated API errors

Listed as a subprocessor by 76 tracked vendors · 1,266 within 2 hops · In window: 4 vendors listing it (11 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Google Cloud · listed by 1,402 tracked vendors Google Cloud OpenAI · listed by 799 tracked vendors OpenAI Microsoft · listed by 743 tracked vendors Microsoft Stripe · listed by 718 tracked vendors Stripe Cloudflare · listed by 602 tracked vendors Cloudflare Anthropic · listed by 579 tracked vendors Anthropic Slack · listed by 517 tracked vendors Slack Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 464 tracked vendors HubSpot Atlassian · listed by 302 tracked vendors Atlassian Zapier · listed by 130 tracked vendors Zapier Gong · listed by 96 tracked vendors Gong Docusign · listed by 91 tracked vendors Docusign Fullstory · listed by 89 tracked vendors Fullstory Deepgram · listed by 76 tracked vendors Deepgram Twilio · listed by 482 tracked vendors · incident: SMS Delivery Delays and Failures from Twilio to Wind Tre Italy, Sep 30 21:26 UTC Twilio SendGrid · listed by 347 tracked vendors · incident: SMS Delivery Delays and Failures from Twilio to Wind Tre Italy, Sep 30 21:26 UTC SendGrid Segment · listed by 179 tracked vendors · incident: SMS Delivery Delays and Failures from Twilio to Wind Tre Italy, Sep 30 21:26 UTC Segment Sinch · listed by 29 tracked vendors · incident: Delivery Issue Guatemala - Tigo, Sep 30 21:22 UTC Sinch Salesforce · listed by 500 tracked vendors Salesforce Zendesk · listed by 386 tracked vendors Zendesk Mailgun · listed by 243 tracked vendors Mailgun Hotjar · listed by 47 tracked vendors Hotjar Tableau · listed by 40 tracked vendors Tableau LiveKit · listed by 32 tracked vendors LiveKit Infobip · listed by 21 tracked vendors Infobip ServiceNow · listed by 19 tracked vendors ServiceNow Telnyx · listed by 18 tracked vendors Telnyx Ada Support · listed by 17 tracked vendors Ada Support Workato · listed by 67 tracked vendors · incident: Errors in Databricks connector for Azure-hosted accounts, Sep 30 19:10 UTC Workato Kentik · listed by 2 tracked vendors · incident: Tagging Degraded, Sep 30 19:26 UTC Kentik Krisp · listed by 1 tracked vendor · incident: Call level API returned nothing, Sep 30 19:10 UTC Krisp IXOPAY · listed by 0 tracked vendors · incident: Performance Issues - PCI Apply, Sep 30 20:09 UTC IXOPAY JFrog · listed by 0 tracked vendors · incident: Potential slowdown on Maven remotes in AWS Europe Central, Sep 30 19:07 UTC JFrog Prefect · listed by 0 tracked vendors · incident: Elevated connection errors, Sep 30 19:32 UTC Prefect Uptime.com · listed by 0 tracked vendors · incident: Check Failures from Sydney, Australia Locations, Sep 30 20:57 UTC Uptime.com OpenAI · listed by 799 tracked vendors OpenAI Stripe · listed by 718 tracked vendors Stripe Cloudflare · listed by 602 tracked vendors Cloudflare Anthropic · listed by 579 tracked vendors Anthropic Slack · listed by 517 tracked vendors Slack HubSpot · listed by 464 tracked vendors HubSpot Sentry · listed by 462 tracked vendors Sentry Datadog · listed by 417 tracked vendors Datadog Intercom · listed by 368 tracked vendors Intercom Atlassian · listed by 302 tracked vendors Atlassian Okta · listed by 279 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB GitHub · listed by 208 tracked vendors GitHub + 22 more+ 62 more+ 1,170 more

Incidents starting 30 min before to 2 h after

Sinch lists Deepgram Delivery Issue Guatemala - Tigo ↗ minor +1 h 54 min 3 h 12 min
Twilio lists Deepgram SMS Delivery Delays and Failures from Twilio to Wind Tre Italy ↗ minor +1 h 57 min 3 h 45 min
SendGrid lists Deepgram SMS Delivery Delays and Failures from Twilio to Wind Tre Italy ↗ minor +1 h 57 min 3 h 45 min
Segment lists Deepgram SMS Delivery Delays and Failures from Twilio to Wind Tre Italy ↗ minor +1 h 57 min 3 h 45 min
JFrog lists SendGrid, Mailgun (2 hops) Potential slowdown on Maven remotes in AWS Europe Central ↗ minor −22 min 2 h 31 min
Krisp lists Salesforce, Zendesk (2 hops) Call level API returned nothing ↗ minor −19 min 42 min
Workato lists Twilio (2 hops) Errors in Databricks connector for Azure-hosted accounts ↗ minor −19 min 2 h 29 min
Kentik lists Zendesk, SendGrid (2 hops) Tagging Degraded ↗ major −2 min 5 h 53 min
Prefect lists SendGrid (2 hops) Elevated connection errors ↗ minor +3 min 1 h 20 min
IXOPAY lists Salesforce, Twilio (2 hops) Performance Issues - PCI Apply ↗ no impact stated +40 min —
Uptime.com lists Twilio, Zendesk (2 hops) Check Failures from Sydney, Australia Locations ↗ minor +1 h 28 min 4 h 3 min

Incidents

no impact stated DevCycle Custom Hostname Resolution Degraded Sep 30 15:45 18 min 2 minor Fillout Issue with custom domains for certain Fillout forms Sep 30 15:24 16 min 2 37 minor Twilio· SendGrid· Segment Delivery Failures From Verify to China Sep 30 15:16 1 h 15 min 819 1,894 9minor Plain Microsoft Teams authorization issues Sep 30 15:16 48 min 45 1,024 3no impact stated Akamai Akamai Control Center and Configuration Deployment Issues Sep 30 15:03 1 min 46 1,121 major Voyage AI Elevated 5xx errors on rerank and voyage-context-4 Sep 30 14:58 25 min 13 192 major Seismic Slowness issues for customers in EAST4 region Sep 30 14:56 4 h 10 min 3 18 critical Kaseya Service Disruption - VSA 10 - APAC-Hosted-1 Sep 30 14:51 2 h 11 min 2 3 minor Tray.ai Degraded Application Performance - Send Email Connector Sep 30 14:43 1 h 21 min 24 390 major FeatureOS FeatureOS Web Platform is down Sep 30 14:32 1 min 1 2 major Asana Partial API outage Sep 30 14:31 50 min 29 255 no impact stated Optimizely Optimizely Graph - All region's production clusters experienced failed stored queries Sep 30 13:57 4 h 9 min 5 14 no impact stated Bandwidth Bandwidth Local Market Impairment - 932 - Bluefield, WV Sep 30 13:35 4 h 1 min 12 66 1minor Scrive ongoing Chat - Degraded Performance Sep 30 13:31 ongoing 1 major Krisp Several customers report they are unable to login to Krisp Sep 30 12:52 46 min 1 minor Grafana Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) Sep 30 12:40 2 h 58 min 56 764 1no impact stated Lansweeper ongoing Scanning Configuration information may take some time to update Sep 30 12:30 ongoing 1 minor Plain Sidekick is temporarily unavailable Sep 30 12:28 5 min 45 1,024 no impact stated Telesign ongoing PhoneID Live Service Alert - Lost Coverage to Australia Telstra Sep 30 11:59 ongoing 8 459 minor Sarvam AI ongoing Data Availability and Retention Configuration Issues in Voice Agents Sep 30 11:56 ongoing 4 major Braintrust Elevated errors and latency on the US data plane API Sep 30 11:36 1 h 18 min 31 499 1major Canonical "Landscape" is Down Sep 30 11:34 20 min 1 1,402 minor Exact Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) Sep 30 11:11 5 days 1 2 minor Signicat Degraded performance - Onfido Sep 30 11:06 2 h 57 min 1 no impact stated Colossyan Creator Agentic features are degrated Sep 30 10:29 — 2 13 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Vodafone Netherlands Sep 30 10:23 3 h 56 min 819 1,894 3major Canonical "Landscape" is Down Sep 30 10:23 21 min 1 1,402 minor Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 9/30/26 Sep 30 10:15 3 h 44 min 8 459 minor Form3 INC483644 - Degradation to Form3 - SEPA Instant service Sep 30 10:07 16 min 1 7 minor ChargeBee API Service Degradation Sep 30 10:05 1 min 58 373 minor Rapid7 Alert and Investigation Creation Delays Sep 30 10:02 43 min 8 29 no impact stated LINK Mobility Group ASA [Belgium][Orange] Unscheduled disturbance Sep 30 09:50 — 5 13 1minor Uanataca Degraded performances on signature products Sep 30 09:39 21 min 1 2 1major Scaleway [Account] - Global - Account API Down Sep 30 09:35 5 h 13 min 23 357 1minor Exact Exact Venice - Remote session interrupted (BE) Sep 30 09:33 2 h 23 min 1 2 minor OneSignal Database incident - impacting app IDs starting with e Sep 30 09:22 — 14 331 major CM.com Operator Service Interruption - Netherlands - Vodafone - 20404 Sep 30 09:19 3 h 1 3 minor Mailgun Route delays in EU Region Sep 30 09:16 42 min 243 1,415 3minor Scaleway [Serverless SQL DB] - [fr-par] Daily backup didn't work last night Sep 30 09:10 3 h 14 min 23 357 1major Langfuse Degraded ingestion for 20 projects Sep 30 09:10 6 h 20 min 33 253 major CM.com Operator Service Interruption -Belgium- Orange - 20610 Sep 30 09:01 1 h 40 min 1 3 minor Uanataca Degraded performance on Qualified Electronic Signature Sep 30 08:50 1 h 10 min 1 2 minor Uanataca 🟡 Degraded Performance – Lean Disposable Services Sep 30 08:39 1 h 18 min 1 2 major Provenir Incident Resolved - Issues with Portal Login Sep 30 08:38 — 1 7 minor Telesign Elevated RCS Errors Sep 30 08:20 2 h 37 min 8 459 major Exact Exact Proquro - Unable to login to Exact Proquro. Sep 30 08:14 1 h 7 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia Sep 30 07:18 29 h 50 min 819 1,894 2minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia Sep 30 07:10 3 h 38 min 819 1,894 2no impact stated Worldpay INC0670578 - WP Core Processing - RAFT - Transaction Processing is resolved. Sep 30 07:04 — 10 56 minor CM.com Customer Data Platform - Workflows cannot be opened Sep 30 06:40 2 h 19 min 1 3

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