Third Party Index

Upstream incidents

major· MongoDB· · 5 h 12 min

Trigger processing may be delayed globally

Listed as a subprocessor by 204 tracked vendors · 1,225 within 2 hops · In window: 4 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,308 tracked vendors Amazon Web Services Google Cloud · listed by 1,134 tracked vendors Google Cloud Microsoft · listed by 639 tracked vendors Microsoft Stripe · listed by 556 tracked vendors Stripe Salesforce · listed by 453 tracked vendors Salesforce Twilio · listed by 415 tracked vendors Twilio Intercom · listed by 304 tracked vendors Intercom Okta · listed by 254 tracked vendors Okta Baseten · listed by 49 tracked vendors Baseten Fastly · listed by 49 tracked vendors Fastly Box · listed by 40 tracked vendors Box Coveo · listed by 4 tracked vendors Coveo Talkdesk · listed by 4 tracked vendors Talkdesk MongoDB · listed by 204 tracked vendors MongoDB Zoom · listed by 157 tracked vendors · incident: Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events, Oct 1 16:08 UTC Zoom Sinch · listed by 22 tracked vendors · incident: Service Degradation - 10DLC Campaign Provisioning, Oct 1 16:36 UTC Sinch Greenhouse · listed by 5 tracked vendors · incident: Performance Degradation - Voice AI Interview Evaluations, Oct 1 17:12 UTC Greenhouse Quo · listed by 0 tracked vendors · incident: Calling Outage, Oct 1 17:15 UTC Quo Salesforce · listed by 453 tracked vendors Salesforce Zendesk · listed by 347 tracked vendors Zendesk Atlassian · listed by 272 tracked vendors Atlassian Okta · listed by 254 tracked vendors Okta Mailgun · listed by 213 tracked vendors Mailgun Amplitude · listed by 128 tracked vendors Amplitude Elasticsearch · listed by 115 tracked vendors Elasticsearch Gong · listed by 86 tracked vendors Gong Vanta · listed by 86 tracked vendors Vanta ElevenLabs · listed by 76 tracked vendors ElevenLabs Anthropic · listed by 494 tracked vendors · incident: Delayed credits on the Claude Platform, Oct 1 16:20 UTC Anthropic Smartsheet · listed by 10 tracked vendors · incident: Both automated and manual approval workflows are currently failing to execute, Oct 1 17:03 UTC Smartsheet Teamtailor · listed by 2 tracked vendors · incident: Marketing website (www.teamtailor.com) unavailable, Oct 1 15:13 UTC Teamtailor Action1 · listed by 0 tracked vendors · incident: [AU] Remote Session Maintenance, Oct 1 16:00 UTC Action1 IXOPAY · listed by 0 tracked vendors · incident: Aperia Compliance Service Issues, Oct 1 16:35 UTC IXOPAY Personify Health · listed by 0 tracked vendors · incident: Production issue resolved, Oct 1 15:17 UTC Personify Health Prefect · listed by 0 tracked vendors · incident: Elevated API Error Rates, Oct 1 15:31 UTC Prefect Skyhigh Security · listed by 0 tracked vendors · incident: SKI-409 - Incident - Service Degradation - Delayed AWS event processing, Oct 1 17:15 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-409 - Incident - Service Degradation - Delayed AWS event processing, Oct 1 17:15 UTC Skyhigh Security Veracross · listed by 0 tracked vendors · incident: Degraded Performance for Subset of Users in Axiom, Oct 1 15:38 UTC Veracross OpenAI · listed by 671 tracked vendors OpenAI Stripe · listed by 556 tracked vendors Stripe Cloudflare · listed by 496 tracked vendors Cloudflare Slack · listed by 432 tracked vendors Slack Twilio · listed by 415 tracked vendors Twilio Sentry · listed by 388 tracked vendors Sentry Datadog · listed by 373 tracked vendors Datadog Intercom · listed by 304 tracked vendors Intercom SendGrid · listed by 289 tracked vendors SendGrid GitHub · listed by 179 tracked vendors GitHub + 190 more+ 1,001 more

Incidents starting 30 min before to 2 h after

Quo lists MongoDB Calling Outage ↗ critical +1 h 33 min 53 min
Teamtailor lists Salesforce, Fastly (2 hops) Marketing website (www.teamtailor.com) unavailable ↗ no impact stated −29 min 1 min
Personify Health lists Zendesk, Mailgun (2 hops) Production issue resolved ↗ major −24 min 37 min
Prefect lists Okta (2 hops) Elevated API Error Rates ↗ no impact stated −11 min —
Action1 lists Salesforce (2 hops) [AU] Remote Session Maintenance ↗ no impact stated +18 min ongoing
Anthropic lists ElevenLabs, Persona (2 hops) Delayed credits on the Claude Platform ↗ minor +39 min 6 h 15 min
IXOPAY lists Salesforce, Okta (2 hops) Aperia Compliance Service Issues ↗ no impact stated +54 min 2 h 26 min

Incidents

major Kaseya BMS & Vorex - Billing and Invoice Errors Oct 1 17:55 2 h 14 min 2 3 minor Ping Identity PingOne Directory - Global - Admin UI - Degradation Oct 1 17:51 34 min 6 47 1critical ESET ESET PROTECT Hub outage Oct 1 17:20 18 h 30 min 1 2 minor Greenhouse Performance Degradation - Voice AI Interview Evaluations Oct 1 17:12 2 h 9 min 5 7 minor Smartsheet Both automated and manual approval workflows are currently failing to execute Oct 1 17:03 5 h 22 min 10 12 minor Sinch Service Degradation - 10DLC Campaign Provisioning Oct 1 16:36 2 h 14 min 22 982 minor Anthropic Delayed credits on the Claude Platform Oct 1 16:20 6 h 15 min 494 1,545 7no impact stated Telesign Possible Delays Oct 1 16:14 1 min 7 397 minor Clerk Dashboard increased latency Oct 1 16:10 14 h 18 min 27 140 no impact stated Zoom Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events Oct 1 16:08 1 h 44 min 157 817 1minor Moneris Batch upload via SFTP - Important Update Oct 1 16:07 1 h 40 min 1 major MongoDB Trigger processing may be delayed globally Oct 1 15:41 5 h 12 min 204 1,225 4major Ably Elevated API Errors Oct 1 15:36 26 min 11 726 1minor Red Hat console.redhat.com Notifications - Emails Degraded Oct 1 15:24 4 h 1 min 8 811 1critical Moveworks Moveworks Assistant in Microsoft Teams Not Responding Oct 1 15:20 1 h 48 min 1 180 minor Name.com ongoing Degraded Performance - .si Registry Connection Oct 1 15:20 ongoing 2 14 no impact stated Veryfi Resolved – Degraded Performance – Document Processing Oct 1 15:14 — 2 28 no impact stated Teamtailor Marketing website (www.teamtailor.com) unavailable Oct 1 15:13 1 min 2 3 minor Veryfi Degraded Performance – Document Processing Oct 1 15:04 1 min 2 28 minor Telesign Operator Alert - Bosnia and Herzegovina (BA) - Mobilna Srpske m:tel (218/05) - 10/1/26 Oct 1 14:49 24 h 10 min 7 397 minor GitHub Actions Job Delays Oct 1 14:47 3 h 9 min 179 998 minor Kaseya Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform Oct 1 14:41 2 h 18 min 2 3 no impact stated NinjaOne Issue with scheduled tasks and scheduled reports in North America Oct 1 14:28 1 h 33 min 1 3 major Barracuda Networks Barracuda XDR - Alarm Service Disruption Oct 1 14:14 3 h 32 min 1 13 major Knock Labs Warehouse message synchronization delayed Oct 1 14:09 30 h 55 min 17 293 no impact stated UiPath Delete requests failed for Australia cloud services Oct 1 14:00 — 2 11 no impact stated Temporal Customers in us-east4 may have experienced elevated API latencies and resource exhausted errors Oct 1 14:00 — 43 953 minor GitHub Elevated request latency Oct 1 13:37 20 min 179 998 minor Sumo Logic Problem with Cloud SIEM Processing in North America 2 (US2) Oct 1 13:36 28 min 25 561 1minor UiPath Degraded performance in Orchestrator and Action Center – US region Oct 1 13:21 5 h 42 min 2 11 minor Tailscale Coordination service issues Oct 1 13:12 44 min 5 81 major DevRev Platform Performance Issue Affecting User Experience Oct 1 13:11 29 min 5 86 major Pylon Errors when sending SMS and receiving phone calls Oct 1 13:08 23 min 87 932 1no impact stated SurveySparrow US EAST (North Virginia): Builder Service Performance Degradation Oct 1 12:54 1 min 1 17 minor Resend Resend API with elevated error rate Oct 1 12:28 52 min 48 168 minor Notion· Notion Public API returning 500 errors Oct 1 12:18 13 min 30 123 minor Infobip Multiple Locations - Portal Payments Service Degradation Oct 1 12:14 1 min 18 146 minor Zoom Service Degradation Affecting Zoom for Google Workspace Add-On Oct 1 11:52 4 h 29 min 157 817 major FeatureOS FeatureOS Web Platform is down Oct 1 11:46 5 min 1 2 minor Daytona Sandbox listing (GET /sandbox) Oct 1 11:35 2 h 3 min 8 20 minor Imperva [INC-1148] Imperva Management API Degradation Oct 1 11:27 20 min 5 46 minor NinjaOne SMS Service issues in Austria Oct 1 10:52 3 h 1 min 1 3 minor Twilio· SendGrid· Segment Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain Oct 1 10:40 12 h 10 min 700 1,567 4no impact stated Hostinger· Hosting24 Emergency Server 1009 Maintenance Oct 1 10:32 13 min 1 major Brevo SMS Soft Bounces Oct 1 10:19 2 h 2 min 14 19 major Buffer Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online Oct 1 10:11 2 h 26 min 1 major Box [Medium] Issue with File Requests Oct 1 10:00 — 40 370 minor Sarvam AI Content Studio experiencing issues Oct 1 09:49 28 min 1 minor Lovable Issues with image generation and editing Oct 1 09:47 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States Oct 1 09:35 3 h 9 min 700 1,567 4

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