Third Party Index

Upstream incidents

major· MongoDB· · 5 h 12 min

Trigger processing may be delayed globally

Listed as a subprocessor by 206 tracked vendors · 1,244 within 2 hops · In window: 4 vendors listing it (14 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,328 tracked vendors Amazon Web Services Google Cloud · listed by 1,155 tracked vendors Google Cloud Microsoft · listed by 648 tracked vendors Microsoft Stripe · listed by 567 tracked vendors Stripe Salesforce · listed by 459 tracked vendors Salesforce Twilio · listed by 419 tracked vendors Twilio Intercom · listed by 309 tracked vendors Intercom Okta · listed by 256 tracked vendors Okta Baseten · listed by 50 tracked vendors Baseten Fastly · listed by 49 tracked vendors Fastly Box · listed by 40 tracked vendors Box Coveo · listed by 4 tracked vendors Coveo Talkdesk · listed by 4 tracked vendors Talkdesk MongoDB · listed by 206 tracked vendors MongoDB Zoom · listed by 162 tracked vendors · incident: Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events, Oct 1 16:08 UTC Zoom Sinch · listed by 23 tracked vendors · incident: Service Degradation - 10DLC Campaign Provisioning, Oct 1 16:36 UTC Sinch Greenhouse · listed by 5 tracked vendors · incident: Performance Degradation - Voice AI Interview Evaluations, Oct 1 17:12 UTC Greenhouse Quo · listed by 0 tracked vendors · incident: Calling Outage, Oct 1 17:15 UTC Quo Salesforce · listed by 459 tracked vendors Salesforce Zendesk · listed by 349 tracked vendors Zendesk Atlassian · listed by 277 tracked vendors Atlassian Okta · listed by 256 tracked vendors Okta Mailgun · listed by 215 tracked vendors Mailgun Amplitude · listed by 129 tracked vendors Amplitude Elasticsearch · listed by 116 tracked vendors Elasticsearch Vanta · listed by 87 tracked vendors Vanta Gong · listed by 86 tracked vendors Gong ElevenLabs · listed by 79 tracked vendors ElevenLabs Anthropic · listed by 502 tracked vendors · incident: Delayed credits on the Claude Platform, Oct 1 16:20 UTC Anthropic Smartsheet · listed by 10 tracked vendors · incident: Both automated and manual approval workflows are currently failing to execute, Oct 1 17:03 UTC Smartsheet Teamtailor · listed by 2 tracked vendors · incident: Marketing website (www.teamtailor.com) unavailable, Oct 1 15:13 UTC Teamtailor Action1 · listed by 0 tracked vendors · incident: [AU] Remote Session Maintenance, Oct 1 16:00 UTC Action1 IXOPAY · listed by 0 tracked vendors · incident: Aperia Compliance Service Issues, Oct 1 16:35 UTC IXOPAY Personify Health · listed by 0 tracked vendors · incident: Production issue resolved, Oct 1 15:17 UTC Personify Health Prefect · listed by 0 tracked vendors · incident: Elevated API Error Rates, Oct 1 15:31 UTC Prefect Skyhigh Security · listed by 0 tracked vendors · incident: SKI-409 - Incident - Service Degradation - Delayed AWS event processing, Oct 1 17:15 UTC Skyhigh Security Skyhigh Security · listed by 0 tracked vendors · incident: SKI-409 - Incident - Service Degradation - Delayed AWS event processing, Oct 1 17:15 UTC Skyhigh Security Veracross · listed by 0 tracked vendors · incident: Degraded Performance for Subset of Users in Axiom, Oct 1 15:38 UTC Veracross OpenAI · listed by 684 tracked vendors OpenAI Stripe · listed by 567 tracked vendors Stripe Cloudflare · listed by 508 tracked vendors Cloudflare Slack · listed by 440 tracked vendors Slack Twilio · listed by 419 tracked vendors Twilio Sentry · listed by 395 tracked vendors Sentry Datadog · listed by 375 tracked vendors Datadog Intercom · listed by 309 tracked vendors Intercom SendGrid · listed by 295 tracked vendors SendGrid GitHub · listed by 183 tracked vendors GitHub + 192 more+ 1,018 more

Incidents starting 30 min before to 2 h after

Zoom lists MongoDB Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events ↗ no impact stated +27 min 1 h 44 min
Sinch lists MongoDB Service Degradation - 10DLC Campaign Provisioning ↗ minor +55 min 2 h 14 min
Greenhouse lists MongoDB Performance Degradation - Voice AI Interview Evaluations ↗ minor +1 h 31 min 2 h 9 min
Quo lists MongoDB Calling Outage ↗ critical +1 h 33 min 53 min
Teamtailor lists Salesforce, Fastly (2 hops) Marketing website (www.teamtailor.com) unavailable ↗ no impact stated −29 min 1 min
Personify Health lists Zendesk, Mailgun (2 hops) Production issue resolved ↗ major −24 min 37 min
Prefect lists Okta (2 hops) Elevated API Error Rates ↗ no impact stated −11 min —
Veracross lists Salesforce, Mailgun (2 hops) Degraded Performance for Subset of Users in Axiom ↗ minor −4 min 3 h 22 min
Action1 lists Salesforce (2 hops) [AU] Remote Session Maintenance ↗ no impact stated +18 min ongoing
Anthropic lists ElevenLabs, Persona (2 hops) Delayed credits on the Claude Platform ↗ minor +39 min 6 h 15 min
IXOPAY lists Salesforce, Okta (2 hops) Aperia Compliance Service Issues ↗ no impact stated +54 min 2 h 26 min
Smartsheet lists Salesforce, Atlassian (2 hops) Both automated and manual approval workflows are currently failing to execute ↗ minor +1 h 22 min 5 h 22 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-409 - Incident - Service Degradation - Delayed AWS event processing ↗ minor +1 h 34 min 2 h 56 min
Skyhigh Security lists Salesforce, Okta (2 hops) SKI-409 - Incident - Service Degradation - Delayed AWS event processing ↗ minor +1 h 34 min 2 h 56 min

Incidents

minor Twilio· SendGrid· Segment Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain Oct 1 10:40 12 h 10 min 710 1,593 4no impact stated Hostinger· Hosting24 Emergency Server 1009 Maintenance Oct 1 10:32 13 min 1 major Brevo SMS Soft Bounces Oct 1 10:19 2 h 2 min 15 20 major Buffer Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online Oct 1 10:11 2 h 26 min 1 major Box [Medium] Issue with File Requests Oct 1 10:00 — 40 372 minor Sarvam AI Content Studio experiencing issues Oct 1 09:49 28 min 1 minor Lovable Issues with image generation and editing Oct 1 09:47 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States Oct 1 09:35 3 h 9 min 710 1,593 4minor ControlUp Workflow shared forms unavailable Oct 1 09:33 28 min 1 13 minor Ory Increased latency and timeouts for Ory Identities API Oct 1 09:10 16 min 3 29 minor Exact ongoing Exact Multivers Online / Exact Boekhoud Gemak - No transactions imported via Rabobank bank link (NL) Oct 1 09:06 ongoing 1 2 minor CircleCI· Vamp Delays starting Gen 2 Docker Jobs Oct 1 09:06 1 h 39 min 8 41 minor Sumo Logic Problem with Cloud SIEM Processing in North America 2 (US2) Oct 1 09:03 38 min 26 569 critical LINK Mobility Group ASA [Spain][DigiMobil] Unscheduled disturbance Oct 1 08:47 3 h 46 min 3 10 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain Oct 1 08:32 4 h 52 min 710 1,593 4minor Auphonic Audio Processing interruption Oct 1 08:26 33 min 1 minor Veriff Our service is experiencing issues Oct 1 08:05 2 h 19 min 6 13 minor Sarvam AI Data Availability and Retention Configuration Issues in Voice Agents Oct 1 07:44 — 1 major Pendo Pairing in Mobile is Not Functional Oct 1 06:29 1 h 47 min 130 621 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 54 no impact stated Cube Dev ongoing Service Cloud workers seems to be down Oct 1 06:21 ongoing 3 54 minor Jamf Database Issues Oct 1 06:10 1 h 6 min 7 8 minor Buildkite Small number of incoming GitHub Webhook failing Oct 1 06:10 47 min 2 4 no impact stated Sinch Post-Incident Notification - RTCx Services - US Oct 1 06:00 — 23 998 minor Fireworks Service Degradation for Deepseek V4.1 Flash Oct 1 05:57 7 min 51 1,194 major Canonical "ubuntu.com" is Down Oct 1 05:29 4 min 1 1,155 major Canonical "Ubuntu Security API - CVEs" is Down Oct 1 05:27 4 min 1 1,155 minor UiPath Multiple Regions - Multiple UiPath Services - Degraded Performance Oct 1 04:12 3 h 36 min 2 11 major Bitbucket Job processing and scheduling is degraded affecting multiple Atlassian products Oct 1 02:55 4 h 55 min 10 12 no impact stated Stripe Elevated API errors Oct 1 02:38 24 min 567 1,369 minor GitHub [Retroactive] Actions workflow run failures after deployment gate approvals Oct 1 02:00 — 183 1,016 no impact stated Telesign Phone ID Sim Swap Service Alert - United States Verizon Wireless Oct 1 01:22 1 h 24 min 7 402 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil Oct 1 00:26 7 h 8 min 710 1,593 2minor Twilio· SendGrid· Segment Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States Sep 30 23:25 11 h 52 min 710 1,593 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Kolbi Costa Rica Sep 30 22:21 9 h 13 min 710 1,593 no impact stated ShipStation ongoing USPS Dimension Requirements Sep 30 22:19 ongoing 1 no impact stated Telesign Possible Delays Sep 30 22:15 5 min 7 402 minor dbt Labs dbt deps failures impacting private packages Sep 30 22:13 56 min 45 458 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia Sep 30 22:08 8 h 11 min 710 1,593 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Guatemala Sep 30 22:08 2 h 30 min 710 1,593 no impact stated Merge API ongoing Legacy reports-based ADP Linked Accounts syncs affected Sep 30 21:52 ongoing 58 825 minor Telesign Operator Alert - Costa Rica (CR) - Instituto Costarricense de Electricidad - ICE (712/01;02) Sep 30 21:43 2 h 47 min 7 402 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Wind Tre Italy Sep 30 21:26 3 h 45 min 710 1,593 1minor Sinch Delivery Issue Guatemala - Tigo Sep 30 21:22 3 h 12 min 23 998 3no impact stated Hostinger· Hosting24 Degraded Server DE-1698 Performance Sep 30 20:52 38 min 1 major Bonusly Redemptions failing Sep 30 20:36 1 h 28 min 1 minor Middesk Texas UCC Lien Search Delays Sep 30 19:54 2 days 5 30 minor Scaleway [TEM] - TEM IP address blacklist Sep 30 19:47 11 min 17 304 1no impact stated Worldpay INC0671488 - Worldwide Payment Gateway (WPG) - Revolut Sep 30 19:30 — 10 47

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