Third Party Index

Upstream incidents

minor· Gong· · 1 h 15 min

Dialer - Degraded Performance

Listed as a subprocessor by 86 tracked vendors · 419 within 2 hops · In window: 1 vendor listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,324 tracked vendors Amazon Web Services Google Cloud · listed by 1,150 tracked vendors Google Cloud Microsoft · listed by 645 tracked vendors Microsoft Twilio · listed by 419 tracked vendors Twilio Snowflake · listed by 305 tracked vendors Snowflake Mailgun · listed by 215 tracked vendors Mailgun MongoDB · listed by 206 tracked vendors MongoDB Gong · listed by 86 tracked vendors Gong Deepgram · listed by 65 tracked vendors · incident: Elevated latency on Flux STT (US), Sep 28 17:04 UTC Deepgram Zapier · listed by 115 tracked vendors Zapier Linear · listed by 71 tracked vendors Linear Honeycomb · listed by 29 tracked vendors Honeycomb PandaDoc · listed by 29 tracked vendors PandaDoc Paddle · listed by 25 tracked vendors Paddle nylas · listed by 23 tracked vendors nylas Maxio · listed by 19 tracked vendors Maxio Together AI · listed by 14 tracked vendors Together AI Airtable · listed by 12 tracked vendors Airtable Dialpad · listed by 8 tracked vendors Dialpad Rapid7 · listed by 8 tracked vendors Rapid7 Clozd · listed by 7 tracked vendors Clozd MacStadium · listed by 6 tracked vendors MacStadium Pylon · listed by 87 tracked vendors · incident: Inbound Email Delays for US Hosted Workspaces, Sep 28 16:14 UTC Pylon ElevenLabs · listed by 79 tracked vendors · incident: Increased latency for Speech to Text API requests, Sep 28 15:42 UTC ElevenLabs AssemblyAI · listed by 51 tracked vendors · incident: Increased turnaround times for Async Universal-3 model, Sep 28 17:27 UTC AssemblyAI Telnyx · listed by 14 tracked vendors · incident: Errors for K2.6 Chat Completions (Voice AI not affected), Sep 28 17:09 UTC Telnyx Unbounce · listed by 5 tracked vendors · incident: Delay in Leads Delivered to Mailchimp, Sep 28 16:08 UTC Unbounce Salesforce · listed by 459 tracked vendors Salesforce Twilio · listed by 419 tracked vendors Twilio Zendesk · listed by 348 tracked vendors Zendesk SendGrid · listed by 294 tracked vendors SendGrid Mailgun · listed by 215 tracked vendors Mailgun Segment · listed by 160 tracked vendors Segment Vercel · listed by 138 tracked vendors Vercel WorkOS · listed by 107 tracked vendors WorkOS Vanta · listed by 87 tracked vendors Vanta LaunchDarkly · listed by 60 tracked vendors LaunchDarkly Fireworks · listed by 51 tracked vendors Fireworks Hyperdoc (a.k.a. Recall.ai) · listed by 46 tracked vendors Hyperdoc (a.k.a. Rec… Supabase · listed by 45 tracked vendors Supabase Plain · listed by 41 tracked vendors Plain Hotjar · listed by 39 tracked vendors Hotjar + 72 more+ 313 more

Incidents starting 30 min before to 2 h after

Deepgram lists Gong Elevated latency on Flux STT (US) ↗ minor +1 h 29 min 3 min
ElevenLabs lists Zapier (2 hops) Increased latency for Speech to Text API requests ↗ minor +8 min 1 h 11 min
Unbounce lists Zapier (2 hops) Delay in Leads Delivered to Mailchimp ↗ minor +33 min 1 h 31 min
Pylon lists Together AI (2 hops) Inbound Email Delays for US Hosted Workspaces ↗ major +39 min 1 h 49 min
Telnyx lists Zapier, Deepgram (2 hops) Errors for K2.6 Chat Completions (Voice AI not affected) ↗ major +1 h 35 min 11 min
AssemblyAI lists Together AI (2 hops) Increased turnaround times for Async Universal-3 model ↗ minor +1 h 53 min 30 min

Incidents

minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 26 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 79 1,289 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 93 976 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 45 368 minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 138 665 2minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 5 360 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 709 1,588 9major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,150 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 6 22 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 115 622 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 53 676 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 46 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 31 127 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 709 1,588 8no impact stated Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 13 24 major Box [Medium] Issues with Box Notes Sep 28 10:04 27 min 40 372 major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 32 666 major Imperva [INC-1146] Service degradation of MAD (Madrid) PoP Sep 28 09:53 16 h 12 min 5 46 minor Scaleway ongoing [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported Sep 28 09:46 ongoing 17 304 critical LINK Mobility Group ASA [CGI] Unsheduled disturbance Sep 28 09:42 2 h 31 min 3 10 major Flexera Flexera One- IT Visibility- APAC - Reporting dashboards unavailable Sep 28 09:10 16 min 1 minor Kaseya Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise Sep 28 09:06 3 h 48 min 2 3 no impact stated Worldpay ongoing INC0667838 - US IVR Telephony service. Sep 28 08:59 ongoing 10 47 minor Qualys EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883] Sep 28 08:57 10 h 18 min 6 20 minor Scaleway [OBJS] pl-waw: Operations are slow Sep 28 08:49 46 h 32 min 17 304 minor InfluxData Degraded Query Performance in Azure West Europe Sep 28 08:33 11 h 46 min 2 471 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Networks in Spain Sep 28 08:26 5 h 10 min 709 1,588 5no impact stated Delinea Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks Sep 28 08:00 2 h 45 min 1 minor Snyk Snyk CLI Scans Degraded Sep 28 07:51 4 h 24 min 5 6 no impact stated Worldpay INC0667506 - Issue with a third-party acquirer, EFTPOS is resolved Sep 28 07:43 1 min 10 47 minor Imperva [INC-1145] Service degradation of multiple PoPs Sep 28 07:42 2 h 13 min 5 46 1minor Trigger.dev Run logs are being dropped Sep 28 07:20 30 min 2 critical Exact Exact Multivers Online / Exact Boekhoud Gemak - Login issues Multivers Online and Exact Boekhoud Gemak (NL) Sep 28 06:56 6 h 57 min 1 2 minor Harness.io· OverOps File Store Expression Degraded : Returning Null Sep 28 06:00 5 h 30 min 3 33 minor DevRev Login issues and slow performance in the Asia South region Sep 28 04:47 26 min 5 86 minor Pinecone [Pods][AWS][us-east-1] Write failures and high latency Sep 28 04:07 13 min 27 278 major Canonical "assets.ubuntu.com" is Down Sep 28 02:34 7 min 1 1,150 major Buildkite macOS hosted agent jobs not starting Sep 28 01:30 — 2 4 major Xero ATO services may be unavailable Sep 28 00:03 25 min 25 88 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Proximus Belgium Sep 27 23:11 6 h 19 min 709 1,588 1minor LINK Mobility Group ASA [Belgium][Proximus] Unscheduled disturbance Sep 27 23:01 4 h 29 min 3 10 minor Sinch Delivery Issue Belgium - Proximus Sep 27 22:49 3 h 18 min 23 997 3major Telesign Operator Alert - Belgium (BE) - Proximus (Belgacom) (206/01) Sep 27 22:23 3 h 7 min 7 401 minor BigCommerce Partial search unavailability Sep 27 17:19 41 min 1 no impact stated Hostinger· Hosting24 Emergency Servers my-kul-u4s-node1, my-kul-u4s-node2, my-kul-u4s-node3, my-kul-u4s-node4 Maintenance Sep 27 11:41 1 h 26 min 1

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