Third Party Index

Upstream incidents

minor· Xero· · 2 h 53 min

Degraded Performance: US Payroll (Powered by Gusto)

Listed as a subprocessor by 25 tracked vendors · 88 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 419 tracked vendors · incident: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India, Oct 1 23:01 UTC Twilio Amazon Web Services · listed by 1,321 tracked vendors Amazon Web Services Google Cloud · listed by 1,146 tracked vendors Google Cloud OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Stripe · listed by 563 tracked vendors Stripe Anthropic · listed by 499 tracked vendors Anthropic Datadog · listed by 374 tracked vendors Datadog Snowflake · listed by 305 tracked vendors Snowflake Mailgun · listed by 215 tracked vendors Mailgun Mixpanel · listed by 140 tracked vendors Mixpanel Fivetran · listed by 139 tracked vendors Fivetran Confluent · listed by 36 tracked vendors Confluent Adobe · listed by 33 tracked vendors Adobe Xero · listed by 25 tracked vendors Xero SendSafely · listed by 19 tracked vendors SendSafely Telnyx · listed by 14 tracked vendors Telnyx Speechmatics · listed by 10 tracked vendors Speechmatics Filestack · listed by 9 tracked vendors Filestack Fathom Analytics · listed by 6 tracked vendors Fathom Analytics Sendmarc · listed by 2 tracked vendors Sendmarc Ziflow · listed by 2 tracked vendors Ziflow BrightLocal · listed by 1 tracked vendor BrightLocal Buffer · listed by 1 tracked vendor Buffer Data Zoo · listed by 1 tracked vendor Data Zoo Digistorm AU · listed by 1 tracked vendor Digistorm AU FrankieOne · listed by 1 tracked vendor FrankieOne 1000minds · listed by 0 tracked vendors 1000minds Flywire · listed by 0 tracked vendors Flywire WorkOS · listed by 105 tracked vendors · incident: Elevated errors for Audit Logs, Oct 1 21:16 UTC WorkOS Acquia · listed by 2 tracked vendors · incident: Acquia has identified an interruption of service for Acquia Search, Oct 1 22:42 UTC Acquia Stripe · listed by 563 tracked vendors Stripe Atlassian · listed by 276 tracked vendors Atlassian Zoom · listed by 161 tracked vendors Zoom Pylon · listed by 87 tracked vendors Pylon Vonage · listed by 39 tracked vendors Vonage Confluent · listed by 36 tracked vendors Confluent Adobe · listed by 33 tracked vendors Adobe Cloudinary · listed by 32 tracked vendors Cloudinary Zoho · listed by 28 tracked vendors Zoho SolarWinds · listed by 24 tracked vendors SolarWinds Railway · listed by 15 tracked vendors Railway Iterable · listed by 14 tracked vendors Iterable incident.io · listed by 14 tracked vendors incident.io Airtable · listed by 12 tracked vendors Airtable Greenhouse · listed by 5 tracked vendors Greenhouse SOPHOS · listed by 4 tracked vendors SOPHOS Sendbird · listed by 4 tracked vendors Sendbird Thinkific · listed by 4 tracked vendors Thinkific + 3 more+ 11 more+ 43 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Xero SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India ↗ minor +1 h 25 min 7 h 39 min
WorkOS lists SendSafely (2 hops) Elevated errors for Audit Logs ↗ minor −21 min 42 min
Acquia lists Ziflow (2 hops) Acquia has identified an interruption of service for Acquia Search ↗ minor +1 h 5 min 18 h 30 min

Incidents

minor Moveworks Duplicate Employee Communications Messages on Microsoft Teams Oct 1 18:17 2 h 47 min 1 182 minor UiPath Failures in low-code agents for community users in Europe Oct 1 18:17 1 h 50 min 2 11 minor Lettermint Intermittent API errors Oct 1 18:09 8 min 1 minor Digicert ongoing DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android users Oct 1 18:00 ongoing 2 3 major Kaseya BMS & Vorex - Billing and Invoice Errors Oct 1 17:55 2 h 14 min 2 3 minor Ping Identity PingOne Directory - Global - Admin UI - Degradation Oct 1 17:51 34 min 6 47 1critical ESET ESET PROTECT Hub outage Oct 1 17:20 18 h 30 min 1 2 minor Greenhouse Performance Degradation - Voice AI Interview Evaluations Oct 1 17:12 2 h 9 min 5 7 minor Smartsheet Both automated and manual approval workflows are currently failing to execute Oct 1 17:03 5 h 22 min 10 12 minor Sinch Service Degradation - 10DLC Campaign Provisioning Oct 1 16:36 2 h 14 min 23 994 minor Anthropic Delayed credits on the Claude Platform Oct 1 16:20 6 h 15 min 499 1,565 7no impact stated Telesign Possible Delays Oct 1 16:14 1 min 7 400 minor Clerk Dashboard increased latency Oct 1 16:10 14 h 18 min 28 143 no impact stated Zoom Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events Oct 1 16:08 1 h 44 min 161 827 1minor Moneris Batch upload via SFTP - Important Update Oct 1 16:07 1 h 40 min 1 major MongoDB Trigger processing may be delayed globally Oct 1 15:41 5 h 12 min 206 1,237 4major Ably Elevated API Errors Oct 1 15:36 26 min 11 736 1minor Red Hat console.redhat.com Notifications - Emails Degraded Oct 1 15:24 4 h 1 min 8 819 1critical Moveworks Moveworks Assistant in Microsoft Teams Not Responding Oct 1 15:20 1 h 48 min 1 182 minor Name.com ongoing Degraded Performance - .si Registry Connection Oct 1 15:20 ongoing 2 14 no impact stated Veryfi Resolved – Degraded Performance – Document Processing Oct 1 15:14 — 2 29 no impact stated Teamtailor Marketing website (www.teamtailor.com) unavailable Oct 1 15:13 1 min 2 3 minor Veryfi Degraded Performance – Document Processing Oct 1 15:04 1 min 2 29 minor Telesign Operator Alert - Bosnia and Herzegovina (BA) - Mobilna Srpske m:tel (218/05) - 10/1/26 Oct 1 14:49 24 h 10 min 7 400 minor GitHub Actions Job Delays Oct 1 14:47 3 h 9 min 181 1,009 minor Kaseya Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform Oct 1 14:41 2 h 18 min 2 3 no impact stated NinjaOne Issue with scheduled tasks and scheduled reports in North America Oct 1 14:28 1 h 33 min 1 3 major Barracuda Networks Barracuda XDR - Alarm Service Disruption Oct 1 14:14 3 h 32 min 1 13 major Knock Labs Warehouse message synchronization delayed Oct 1 14:09 30 h 55 min 17 299 no impact stated UiPath Delete requests failed for Australia cloud services Oct 1 14:00 — 2 11 no impact stated Temporal Customers in us-east4 may have experienced elevated API latencies and resource exhausted errors Oct 1 14:00 — 43 962 minor GitHub Elevated request latency Oct 1 13:37 20 min 181 1,009 minor Sumo Logic Problem with Cloud SIEM Processing in North America 2 (US2) Oct 1 13:36 28 min 25 565 1minor UiPath Degraded performance in Orchestrator and Action Center – US region Oct 1 13:21 5 h 42 min 2 11 minor Tailscale Coordination service issues Oct 1 13:12 44 min 5 83 major DevRev Platform Performance Issue Affecting User Experience Oct 1 13:11 29 min 5 86 major Pylon Errors when sending SMS and receiving phone calls Oct 1 13:08 23 min 87 947 1no impact stated SurveySparrow US EAST (North Virginia): Builder Service Performance Degradation Oct 1 12:54 1 min 1 17 minor Resend Resend API with elevated error rate Oct 1 12:28 52 min 53 175 minor Notion· Notion Public API returning 500 errors Oct 1 12:18 13 min 31 127 minor Infobip Multiple Locations - Portal Payments Service Degradation Oct 1 12:14 1 min 18 148 minor Zoom Service Degradation Affecting Zoom for Google Workspace Add-On Oct 1 11:52 4 h 29 min 161 827 major FeatureOS FeatureOS Web Platform is down Oct 1 11:46 5 min 1 2 minor Daytona Sandbox listing (GET /sandbox) Oct 1 11:35 2 h 3 min 8 20 minor Imperva [INC-1148] Imperva Management API Degradation Oct 1 11:27 20 min 5 46 minor NinjaOne SMS Service issues in Austria Oct 1 10:52 3 h 1 min 1 3 minor Twilio· SendGrid· Segment Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain Oct 1 10:40 12 h 10 min 708 1,584 4no impact stated Hostinger· Hosting24 Emergency Server 1009 Maintenance Oct 1 10:32 13 min 1 major Brevo SMS Soft Bounces Oct 1 10:19 2 h 2 min 15 20 major Buffer Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online Oct 1 10:11 2 h 26 min 1

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