Third Party Index

Upstream incidents

major· Salesloft· · 19 h 33 min

Drift users unable to see data once logged in the platform

Listed as a subprocessor by 32 tracked vendors · 196 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 484 tracked vendors · incident: Automated Alert: No Customer Impact, Sep 28 19:50 UTC Twilio Amazon Web Services · listed by 1,553 tracked vendors Amazon Web Services Google Cloud · listed by 1,417 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Salesforce · listed by 506 tracked vendors Salesforce Snowflake · listed by 324 tracked vendors Snowflake Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo Mailchimp · listed by 109 tracked vendors Mailchimp LaunchDarkly · listed by 65 tracked vendors LaunchDarkly Gainsight Software · listed by 56 tracked vendors Gainsight Software Salesloft · listed by 32 tracked vendors Salesloft LinkedIn · listed by 58 tracked vendors LinkedIn PandaDoc · listed by 35 tracked vendors PandaDoc Tinybird · listed by 19 tracked vendors Tinybird Telnyx · listed by 18 tracked vendors Telnyx Speechmatics · listed by 13 tracked vendors Speechmatics Digital Realty · listed by 12 tracked vendors Digital Realty Lusha · listed by 6 tracked vendors Lusha Semrush · listed by 6 tracked vendors Semrush Bugcrowd · listed by 3 tracked vendors Bugcrowd FreedomPay · listed by 3 tracked vendors FreedomPay Kudoboard · listed by 2 tracked vendors Kudoboard Teleport · listed by 2 tracked vendors Teleport UKG · listed by 2 tracked vendors UKG Ziflow · listed by 2 tracked vendors Ziflow Twilio · listed by 484 tracked vendors · incident: Automated Alert: No Customer Impact, Sep 28 19:50 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: Automated Alert: No Customer Impact, Sep 28 19:50 UTC SendGrid Segment · listed by 182 tracked vendors · incident: Automated Alert: No Customer Impact, Sep 28 19:50 UTC Segment Bettermode · listed by 1 tracked vendor · incident: Outage in email delivery service, Sep 28 20:01 UTC Bettermode Stripe · listed by 725 tracked vendors Stripe Atlassian · listed by 305 tracked vendors Atlassian Vercel · listed by 172 tracked vendors Vercel Pylon · listed by 93 tracked vendors Pylon Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend Supabase · listed by 68 tracked vendors Supabase Redis · listed by 50 tracked vendors Redis Plain · listed by 45 tracked vendors Plain Vonage · listed by 45 tracked vendors Vonage Cloudinary · listed by 39 tracked vendors Cloudinary turbopuffer · listed by 39 tracked vendors turbopuffer Metabase · listed by 36 tracked vendors Metabase Adobe · listed by 35 tracked vendors Adobe Zoho · listed by 34 tracked vendors Zoho nylas · listed by 28 tracked vendors nylas + 7 more+ 18 more+ 144 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Salesloft Automated Alert: No Customer Impact ↗ no impact stated +44 min 1 h 53 min
SendGrid lists Digital Realty (2 hops) Automated Alert: No Customer Impact ↗ no impact stated +44 min 1 h 53 min
Segment lists Digital Realty (2 hops) Automated Alert: No Customer Impact ↗ no impact stated +44 min 1 h 53 min
Bettermode lists LinkedIn (2 hops) Outage in email delivery service ↗ major +55 min 1 h 52 min

Incidents

major Kentik Delays in NMS alert evaluation Sep 29 00:48 17 h 40 min 2 96 major MiniMax Elevated errors on Large Language Models (LLM) Sep 29 00:03 2 min 6 38 minor Worldpay INC0669055 - Alternative Payment Method (APM) - iDeal Sep 28 23:41 1 h 30 min 10 57 no impact stated Cube Dev ongoing Service Management Console UI seems to be down Sep 28 23:04 ongoing 3 61 no impact stated Ping Identity PingID iOS app crashes affecting authentications Sep 28 23:00 — 6 53 minor Sinch Delivery Issue Qatar - Ooredoo Qatar Sep 28 22:26 1 h 8 min 29 1,181 minor Unblocked Increased response latency Sep 28 22:24 40 min 1 34 minor Zoom Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Sep 28 22:15 1 h 20 min 186 1,021 1major Redpanda Partial outage for customers signing into cloud.redpanda.com Sep 28 22:14 3 h 1 min 2 4 minor Worldpay INC0669022 - A third-party issue is causing an increase in transaction authorization failures on the Visa network Sep 28 22:06 8 h 21 min 10 57 minor Delinea Delinea Cloud Suite Mobile App Authenticator Issues Sep 28 21:35 7 days 1 critical GitHub Copilot Code Review is unable to complete reviews Sep 28 21:16 51 min 210 1,188 1no impact stated Twilio· SendGrid· Segment Bulk Messaging API Errors Sep 28 21:12 1 min 827 1,916 3minor KnowBe4 Prevent and Protect Degraded Performance (US Instances) Sep 28 21:10 3 days 6 minor Amplitude We are actively investigating an incident in our data exports Sep 28 21:09 5 h 24 min 142 724 1minor Moveworks Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web App Sep 28 20:33 4 h 49 min 2 229 1critical Xero US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero Sep 28 20:32 51 min 32 107 minor Cursor Investigating service degradation — Grok Bot Sep 28 20:23 13 min 10 29 minor Telesign Phone ID Sim Swap Service Alert - Canada Sep 28 20:04 42 h 44 min 8 464 no impact stated Formstack· Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 7 23 major Bettermode Outage in email delivery service Sep 28 20:01 1 h 52 min 1 2 no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 827 1,916 5major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 32 196 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 32 767 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 32 196 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 16 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 738 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 78 1,278 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 51 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 56 771 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 55 496 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 18 216 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 78 1,278 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 8 464 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 26 174 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 46 1,133 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 93 1,118 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 6 14 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 205 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 110 1,165 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 13 126 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 106 1,517 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 97 509 1minor Firmable ongoing User Management & Authentication: Development instances only - a third-party service rejecting emails Sep 28 15:33 ongoing 1 minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6

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