Third Party Index

Upstream incidents

no impact stated· Qualtrics· · —

Workflow execution delays in multiple regions

Listed as a subprocessor by 19 tracked vendors · 220 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Segment · listed by 170 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Segment Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,285 tracked vendors Google Cloud OpenAI · listed by 740 tracked vendors OpenAI Microsoft · listed by 704 tracked vendors Microsoft Cloudflare · listed by 557 tracked vendors Cloudflare Databricks · listed by 87 tracked vendors Databricks Fullstory · listed by 84 tracked vendors Fullstory Merge API · listed by 63 tracked vendors Merge API Akamai · listed by 44 tracked vendors Akamai IBM · listed by 26 tracked vendors IBM wiz.io · listed by 26 tracked vendors wiz.io Boomi, LP · listed by 15 tracked vendors Boomi, LP Genesys · listed by 7 tracked vendors Genesys Qualtrics · listed by 19 tracked vendors Qualtrics Zoom · listed by 174 tracked vendors Zoom Digital Realty · listed by 11 tracked vendors Digital Realty Zuora · listed by 11 tracked vendors Zuora Dovetail · listed by 9 tracked vendors Dovetail Docebo · listed by 8 tracked vendors Docebo Thinkific · listed by 4 tracked vendors Thinkific Mindtickle · listed by 3 tracked vendors Mindtickle Coalfire · listed by 1 tracked vendor Coalfire Employment Hero · listed by 1 tracked vendor Employment Hero Red Pepper Software · listed by 1 tracked vendor Red Pepper Software Sendoso · listed by 1 tracked vendor Sendoso D2L · listed by 0 tracked vendors D2L Edmentum · listed by 0 tracked vendors Edmentum Fuel Cycle · listed by 0 tracked vendors Fuel Cycle Twilio · listed by 450 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Twilio SendGrid · listed by 323 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC SendGrid Segment · listed by 170 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Segment Whatfix · listed by 2 tracked vendors · incident: Investigating – Intermittent P2P Failures, Sep 16 16:30 UTC Whatfix Stripe · listed by 647 tracked vendors Stripe Zapier · listed by 123 tracked vendors Zapier LinkedIn · listed by 57 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 34 tracked vendors Dropbox PandaDoc · listed by 33 tracked vendors PandaDoc Honeycomb · listed by 32 tracked vendors Honeycomb wiz.io · listed by 26 tracked vendors wiz.io nylas · listed by 25 tracked vendors nylas Scaleway · listed by 19 tracked vendors Scaleway Telnyx · listed by 15 tracked vendors Telnyx Webflow · listed by 15 tracked vendors Webflow Together AI · listed by 14 tracked vendors Together AI Wasabi · listed by 13 tracked vendors Wasabi Airtable · listed by 12 tracked vendors Airtable Checkr · listed by 11 tracked vendors Checkr + 20 more+ 5 more+ 181 more

Incidents starting 30 min before to 2 h after

Segment subprocessor of Qualtrics MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +44 min 35 h 34 min
Twilio lists Digital Realty (2 hops) MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +44 min 35 h 34 min
SendGrid lists Digital Realty (2 hops) MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +44 min 35 h 34 min
Whatfix lists Mindtickle (2 hops) Investigating – Intermittent P2P Failures ↗ minor +1 h 30 min 2 h 30 min

Incidents

minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 155 734 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 51 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 330 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 93 462 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 123 1,150 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 645 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 91 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 645 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 32 155 minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated Resend High latency on General-API Sep 16 12:23 — 64 197 1minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 835 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 31 187 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 341 1,384 4minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 3 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 497 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 29 156 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 44 1,062 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 626 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 54 270 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 44 946 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,285 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 130 1,313 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 85 365 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 495 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 51 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 647 1,514 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 647 1,514 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 14 136 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 30 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 220 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 79 371

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