Third Party Index

Upstream incidents

minor· Zoom· · 6 h 9 min

Service Degradation Affecting Live Transcription Services.

Listed as a subprocessor by 162 tracked vendors · 841 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Twilio · listed by 426 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC Twilio Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Stripe · listed by 570 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 510 tracked vendors Anthropic MongoDB · listed by 210 tracked vendors MongoDB Oracle · listed by 86 tracked vendors Oracle ElevenLabs · listed by 80 tracked vendors ElevenLabs Perplexity AI · listed by 21 tracked vendors Perplexity AI Qualtrics · listed by 19 tracked vendors Qualtrics SendSafely · listed by 19 tracked vendors SendSafely Zoom · listed by 162 tracked vendors Zoom Chainalysis · listed by 0 tracked vendors · incident: Login Page Outage, Sep 24 15:38 UTC Chainalysis Stripe · listed by 570 tracked vendors Stripe Zapier · listed by 116 tracked vendors Zapier LinkedIn · listed by 50 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 33 tracked vendors Dropbox Honeycomb · listed by 31 tracked vendors Honeycomb PandaDoc · listed by 30 tracked vendors PandaDoc wiz.io · listed by 26 tracked vendors wiz.io nylas · listed by 24 tracked vendors nylas Telnyx · listed by 15 tracked vendors Telnyx Together AI · listed by 14 tracked vendors Together AI Webflow · listed by 13 tracked vendors Webflow Airtable · listed by 12 tracked vendors Airtable Twilio · listed by 426 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC Twilio SendGrid · listed by 301 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC SendGrid Segment · listed by 162 tracked vendors · incident: Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled), Sep 24 16:22 UTC Segment Supabase · listed by 46 tracked vendors · incident: Project Lifecycle Issues in eu-west-1, Sep 24 15:36 UTC Supabase Coralogix · listed by 23 tracked vendors · incident: EU2 - delayed/missing metrics for data usage, Sep 24 17:37 UTC Coralogix Fly.io · listed by 12 tracked vendors · incident: State database issues in GRU, Sep 24 16:31 UTC Fly.io JWX · listed by 0 tracked vendors · incident: Elevated webhook delivery latency, Sep 24 17:44 UTC JWX Anthropic · listed by 510 tracked vendors Anthropic HubSpot · listed by 378 tracked vendors HubSpot Mailgun · listed by 218 tracked vendors Mailgun MongoDB · listed by 210 tracked vendors MongoDB posthog · listed by 195 tracked vendors posthog Vercel · listed by 141 tracked vendors Vercel Amplitude · listed by 131 tracked vendors Amplitude Elasticsearch · listed by 118 tracked vendors Elasticsearch WorkOS · listed by 108 tracked vendors WorkOS Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta ElevenLabs · listed by 80 tracked vendors ElevenLabs Linear · listed by 74 tracked vendors Linear + 8 more+ 148 more+ 659 more

Incidents starting 30 min before to 2 h after

Twilio subprocessor of Zoom Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) ↗ minor +34 min 2 h 4 min
Chainalysis lists Zoom Login Page Outage ↗ minor −10 min 22 min
Supabase lists PandaDoc (2 hops) Project Lifecycle Issues in eu-west-1 ↗ major −11 min 2 h 1 min
Barracuda Networks lists SentinelOne (2 hops) Delay for NetSec Firewall Alerts for US-East and EU-West customers ↗ minor +28 min 27 h 37 min
ZoomInfo lists Wasabi (2 hops) GTM Studio - Audiences ↗ no impact stated +30 min 7 h 56 min
SendGrid lists Honeycomb (2 hops) Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) ↗ minor +34 min 2 h 4 min
Segment lists Honeycomb (2 hops) Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) ↗ minor +34 min 2 h 4 min
Fly.io lists Stripe, Honeycomb (2 hops) State database issues in GRU ↗ major +44 min 2 h 40 min
Coralogix lists Stripe (2 hops) EU2 - delayed/missing metrics for data usage ↗ no impact stated +1 h 50 min 47 min
JWX lists Stripe (2 hops) Elevated webhook delivery latency ↗ minor +1 h 57 min 39 min

Incidents

major OpenSesame Simon Authoring - unable to save course content Sep 24 18:28 22 min 2 10 minor Moneris Intermittent Interac declines - Important Update Sep 24 18:27 1 h 9 min 1 minor Hugging Face Some GPU Jobs and Spaces failing to start Sep 24 18:00 15 h 57 min 1 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Alphanumeric Sender IDs to Ooredoo Algeria Sep 24 17:55 23 h 3 min 721 1,617 7minor KnowBe4 Protect & Prevent Degraded Performance - US Sep 24 17:53 15 h 23 min 6 no impact stated Coralogix EU2 - delayed/missing metrics for data usage Sep 24 17:37 47 min 23 98 minor Mux Elevated webhook delivery latency Sep 24 17:37 44 min 20 433 1no impact stated Veracode Veracode Platform Unavailable. Sep 24 17:30 — 3 minor GoCardless ongoing Intermittent ARUDD-8 failures for Nationwide Bank Sep 24 17:21 ongoing 5 25 minor Twilio· SendGrid· Segment Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Sep 24 17:19 43 min 721 1,617 9minor GitHub Disruption with billing information updates Sep 24 16:51 3 h 49 min 184 1,039 3minor Finch Justworks connections returning missing employment start dates Sep 24 16:38 14 h 6 min 6 96 major Fly.io State database issues in GRU Sep 24 16:31 2 h 40 min 12 126 minor Twilio· SendGrid· Segment Link Branding Creation Fails with HTTP 500 Internal Server Error (Auto SSL Enabled) Sep 24 16:22 2 h 4 min 721 1,617 5no impact stated ZoomInfo GTM Studio - Audiences Sep 24 16:17 7 h 56 min 42 153 minor Barracuda Networks Delay for NetSec Firewall Alerts for US-East and EU-West customers Sep 24 16:15 27 h 37 min 1 13 minor Worldpay INC0663518 - We are aware of potential issues with a third-party Alternative Payment Method (APM) Sep 24 15:49 16 min 10 47 minor Zoom Service Degradation Affecting Live Transcription Services. Sep 24 15:47 6 h 9 min 162 841 1major Supabase Project Lifecycle Issues in eu-west-1 Sep 24 15:36 2 h 1 min 46 380 minor Contentsquare Issue affecting Share Zoning Feature Sep 24 15:11 5 h 39 min 7 91 major Astronomer Astro UI Deployment view unavailable Sep 24 14:52 41 min 5 62 minor Ping Identity PingOne for Enterprise - NA region - SSO and Admin Degradation Sep 24 14:52 1 h 8 min 6 48 major Fly.io Private Networking issues (6PN) Sep 24 14:51 46 min 12 126 1minor Exact All Products - Issues when creating or renewing bank link for Rabobank (NL) Sep 24 14:41 4 days 1 2 minor Twilio· SendGrid· Segment Customers Using Conversation Intelligence (Classic) May Experience Delays With Transcript and Operator Results Being Available Sep 24 14:37 4 h 58 min 721 1,617 6minor Resend Intermittent errors on some dashboard and API requests Sep 24 14:31 51 min 54 178 no impact stated Hightouch Hightouch sync run delays Sep 24 14:27 — 30 187 major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 14:09 42 min 1 1,176 no impact stated HubSpot The Salesforce integration is unavailable for some customers Sep 24 14:08 7 h 18 min 378 902 2major Flexera Flexera One - IT Asset Management - NAM - Menu items not loading Sep 24 14:08 6 h 25 min 1 critical ShipStation Evri - Unable to create labels Sep 24 13:47 22 h 44 min 1 no impact stated Teamtailor Intermittent availability issue Sep 24 13:30 1 min 2 3 minor dbt Labs Intermittent BigQuery job failures using Workload Identity Federation in EMEA Sep 24 13:27 12 h 22 min 45 464 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 24 13:20 44 min 1 1,176 minor Exact Exact Online - Projects incorrectly linked to bank transactions (NL/BE) Sep 24 13:02 5 days 1 2 major Canonical Component "ubuntu.com" and a few other components are Down Sep 24 12:41 23 min 1 1,176 major SurveyMonkey Audience Preview Page is not responding Sep 24 12:16 3 h 16 min 20 38 minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to MTS Belarus Sep 24 11:52 3 h 17 min 721 1,617 3minor MotherDuck Elevated errors in the us-east-1 region Sep 24 11:29 55 min 1 minor Zoom Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India Sep 24 11:19 2 h 23 min 162 841 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to MTN Cameroon Sep 24 11:13 2 days 721 1,617 3minor Tinybird eu-west-1 degraded Sep 24 10:59 3 h 15 237 no impact stated Teamwork.com Issue with tasks creation in Projects Sep 24 10:42 39 min 2 critical Supabase Permission errors in the Supabase Dashboard Sep 24 10:37 1 h 12 min 46 380 major Flexera Flexera One- IT Asset management - NAM - Inventory processing failures Sep 24 10:11 10 h 20 min 1 major Sarvam AI Partial Outage on Voice Agents Sep 24 09:17 — 1 major Yotpo Loyalty Home Page Currently experiencing loading issues Sep 24 09:06 3 min 1 minor Livestorm Live Captions and Translations unavailable Sep 24 09:00 33 min 3 9 minor ClickHouse Streaming ClickPipes degradation in AWS eu-central-1 region Sep 24 08:42 29 min 125 1,229 3no impact stated Scaleway [Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata Sep 24 08:39 1 min 17 309

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