Third Party Index

Upstream incidents

minor· Deepgram· · 12 min

Elevated Latency and Errors for Batch STT (US)

Listed as a subprocessor by 66 tracked vendors · 1,119 within 2 hops · In window: 2 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Google Cloud · listed by 1,171 tracked vendors Google Cloud OpenAI · listed by 688 tracked vendors OpenAI Microsoft · listed by 656 tracked vendors Microsoft Stripe · listed by 569 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 507 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce Slack · listed by 445 tracked vendors Slack HubSpot · listed by 377 tracked vendors HubSpot Atlassian · listed by 283 tracked vendors Atlassian Zapier · listed by 116 tracked vendors Zapier Gong · listed by 87 tracked vendors Gong Oracle · listed by 86 tracked vendors Oracle Fullstory · listed by 84 tracked vendors Fullstory Deepgram · listed by 66 tracked vendors Deepgram Sprinklr · listed by 4 tracked vendors · incident: Email Publishing Failures in Prod 8, Sep 28 17:49 UTC Sprinklr Nutshell · listed by 1 tracked vendor · incident: Database Issue, Sep 28 18:49 UTC Nutshell Salesforce · listed by 463 tracked vendors Salesforce Twilio · listed by 425 tracked vendors Twilio Zendesk · listed by 353 tracked vendors Zendesk SendGrid · listed by 300 tracked vendors SendGrid Mailgun · listed by 218 tracked vendors Mailgun Segment · listed by 162 tracked vendors Segment Hotjar · listed by 40 tracked vendors Hotjar Tableau · listed by 38 tracked vendors Tableau LiveKit · listed by 28 tracked vendors LiveKit Sinch · listed by 24 tracked vendors Sinch Infobip · listed by 18 tracked vendors Infobip ServiceNow · listed by 18 tracked vendors ServiceNow Grafana · listed by 54 tracked vendors · incident: Grafana Access Issues, Sep 28 17:32 UTC Grafana AssemblyAI · listed by 51 tracked vendors · incident: Increased turnaround times for Async Universal-3 model, Sep 28 17:27 UTC AssemblyAI Salesloft · listed by 30 tracked vendors · incident: Clari Availability, Sep 28 18:56 UTC Salesloft PlanetScale · listed by 29 tracked vendors · incident: Branch creation delays in GCP europe-west-1, Sep 28 18:59 UTC PlanetScale Pipefy · listed by 0 tracked vendors · incident: Usage stats are unstable, Sep 28 18:21 UTC Pipefy OpenAI · listed by 688 tracked vendors OpenAI Stripe · listed by 569 tracked vendors Stripe Cloudflare · listed by 514 tracked vendors Cloudflare Anthropic · listed by 507 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Sentry · listed by 398 tracked vendors Sentry HubSpot · listed by 377 tracked vendors HubSpot Datadog · listed by 376 tracked vendors Datadog Intercom · listed by 312 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta MongoDB · listed by 209 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Mixpanel · listed by 141 tracked vendors Mixpanel + 22 more+ 52 more+ 1,033 more

Incidents starting 30 min before to 2 h after

Sprinklr lists Deepgram Email Publishing Failures in Prod 8 ↗ major +9 min 19 min
Nutshell lists Deepgram Database Issue ↗ major +1 h 9 min 7 h 14 min
AssemblyAI lists Twilio (2 hops) Increased turnaround times for Async Universal-3 model ↗ minor −13 min 30 min
Grafana lists SendGrid (2 hops) Grafana Access Issues ↗ critical −8 min 1 h 49 min
Pipefy lists Salesforce, SendGrid (2 hops) Usage stats are unstable ↗ no impact stated +41 min 1 h 4 min
Salesloft lists Salesforce, Twilio (2 hops) Clari Availability ↗ minor +1 h 16 min 1 h 45 min
PlanetScale lists Salesforce, Zendesk (2 hops) Branch creation delays in GCP europe-west-1 ↗ minor +1 h 19 min 2 h 3 min

Incidents

minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 145 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 14 22 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,171 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 27 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 80 1,307 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 93 990 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 46 380 minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 140 676 2minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 5 365 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 719 1,611 9major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,171 minor Rocketlane Performance Latency Degradation Sep 28 12:31 1 h 6 min 7 35 minor Zapier Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) Sep 28 12:13 1 h 4 min 116 642 3no impact stated Grafana Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) Sep 28 12:02 1 min 54 695 1no impact stated Teamtailor Degraded performance Sep 28 11:52 — 2 3 no impact stated Imperva [INC-1147] Service degradation of LCY (London) PoP Sep 28 11:42 1 min 5 47 minor FingerprintPro Ingress endpoint degradations Sep 28 10:56 1 min 2 3 no impact stated Notion· Notion AI Connector search results to be unavailable. Sep 28 10:47 — 31 129 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom Sep 28 10:45 16 h 53 min 719 1,611 8no impact stated Webflow [RESOLVED] Increased publishing times for some customers Sep 28 10:30 4 h 33 min 13 24 major Box [Medium] Issues with Box Notes Sep 28 10:04 27 min 40 376 major Cloudinary Increased Error Rates – EU Region Sep 28 09:58 4 h 35 min 33 691 major Imperva [INC-1146] Service degradation of MAD (Madrid) PoP Sep 28 09:53 16 h 12 min 5 47 minor Scaleway ongoing [COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported Sep 28 09:46 ongoing 17 308 critical LINK Mobility Group ASA [CGI] Unsheduled disturbance Sep 28 09:42 2 h 31 min 3 10 major Flexera Flexera One- IT Visibility- APAC - Reporting dashboards unavailable Sep 28 09:10 16 min 1 minor Kaseya Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise Sep 28 09:06 3 h 48 min 2 3 no impact stated Worldpay ongoing INC0667838 - US IVR Telephony service. Sep 28 08:59 ongoing 10 47 minor Qualys EU Platform 2: Users accessing VMDR module getting redirected to login page [IM-12883] Sep 28 08:57 10 h 18 min 6 20 minor Scaleway [OBJS] pl-waw: Operations are slow Sep 28 08:49 46 h 32 min 17 308 minor InfluxData Degraded Query Performance in Azure West Europe Sep 28 08:33 11 h 46 min 2 475 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Multiple Networks in Spain Sep 28 08:26 5 h 10 min 719 1,611 5no impact stated Delinea Secret Server Cloud: Multiple Regions - Connectivity Issues from Some Customer Networks Sep 28 08:00 2 h 45 min 1 minor Snyk Snyk CLI Scans Degraded Sep 28 07:51 4 h 24 min 5 6 no impact stated Worldpay INC0667506 - Issue with a third-party acquirer, EFTPOS is resolved Sep 28 07:43 1 min 10 47 minor Imperva [INC-1145] Service degradation of multiple PoPs Sep 28 07:42 2 h 13 min 5 47 1minor Trigger.dev Run logs are being dropped Sep 28 07:20 30 min 2 critical Exact Exact Multivers Online / Exact Boekhoud Gemak - Login issues Multivers Online and Exact Boekhoud Gemak (NL) Sep 28 06:56 6 h 57 min 1 2 minor Harness.io· OverOps File Store Expression Degraded : Returning Null Sep 28 06:00 5 h 30 min 3 34 minor DevRev Login issues and slow performance in the Asia South region Sep 28 04:47 26 min 5 87 minor Pinecone [Pods][AWS][us-east-1] Write failures and high latency Sep 28 04:07 13 min 27 279 major Canonical "assets.ubuntu.com" is Down Sep 28 02:34 7 min 1 1,171

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