Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 19 h 56 min

SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong

Listed as a subprocessor by 766 tracked vendors · 1,756 within 2 hops · In window: 1 of its subprocessors · In window: 5 vendors listing it (15 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Anthropic · listed by 545 tracked vendors · incident: Issues with Google Play subscriptions, Sep 16 16:18 UTC Anthropic Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,285 tracked vendors Google Cloud OpenAI · listed by 740 tracked vendors OpenAI Microsoft · listed by 704 tracked vendors Microsoft Slack · listed by 476 tracked vendors Slack Datadog · listed by 397 tracked vendors Datadog Snowflake · listed by 316 tracked vendors Snowflake Fivetran · listed by 145 tracked vendors Fivetran ClickHouse · listed by 130 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Postmark · listed by 102 tracked vendors Postmark ElevenLabs · listed by 88 tracked vendors ElevenLabs Meta · listed by 77 tracked vendors Meta Twilio · listed by 450 tracked vendors Twilio SendGrid · listed by 323 tracked vendors SendGrid Segment · listed by 170 tracked vendors Segment Anthropic · listed by 545 tracked vendors · incident: Issues with Google Play subscriptions, Sep 16 16:18 UTC Anthropic ZoomInfo · listed by 43 tracked vendors · incident: Chorus - Call Recording Issues, Sep 16 16:47 UTC ZoomInfo Airwallex US · listed by 3 tracked vendors · incident: Google Pay outage, Sep 16 16:14 UTC Airwallex US Barracuda Networks · listed by 1 tracked vendor · incident: XDR log processing for o365 and email protection is affected by an outage., Sep 16 17:42 UTC Barracuda Networks Delinea · listed by 1 tracked vendor · incident: Platform: Availability Failures and Degraded Performance, Sep 16 16:37 UTC Delinea Stripe · listed by 647 tracked vendors Stripe Salesforce · listed by 482 tracked vendors Salesforce Sentry · listed by 426 tracked vendors Sentry HubSpot · listed by 420 tracked vendors HubSpot Datadog · listed by 397 tracked vendors Datadog Zendesk · listed by 373 tracked vendors Zendesk Intercom · listed by 341 tracked vendors Intercom Atlassian · listed by 291 tracked vendors Atlassian Okta · listed by 269 tracked vendors Okta Resend · listed by 64 tracked vendors · incident: Increased latency in WebHooks, Sep 16 15:58 UTC Resend Supabase · listed by 57 tracked vendors · incident: Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2, Sep 16 17:53 UTC Supabase Nebius · listed by 12 tracked vendors · incident: [eu-west1] Metrics for resources in this region are partially unavailable, Sep 16 16:52 UTC Nebius LeanData · listed by 9 tracked vendors · incident: Bookit Partial Server Outage, Sep 16 17:30 UTC LeanData FastSpring · listed by 8 tracked vendors · incident: Google Pay Disruption, Sep 16 16:20 UTC FastSpring Whatfix · listed by 2 tracked vendors · incident: Investigating – Intermittent P2P Failures, Sep 16 16:30 UTC Whatfix AppOmni · listed by 0 tracked vendors · incident: Destination Delivery Delays, Sep 16 15:59 UTC AppOmni Mergify · listed by 0 tracked vendors · incident: Delayed pull request processing, Sep 16 16:31 UTC Mergify OutSystems · listed by 0 tracked vendors · incident: Authentication Issues Affecting ODC in the Israel (Tel Aviv) Region, Sep 16 15:50 UTC OutSystems OpenAI · listed by 740 tracked vendors OpenAI Microsoft · listed by 704 tracked vendors Microsoft Cloudflare · listed by 557 tracked vendors Cloudflare Slack · listed by 476 tracked vendors Slack Mailgun · listed by 231 tracked vendors Mailgun posthog · listed by 215 tracked vendors posthog Mixpanel · listed by 156 tracked vendors Mixpanel Fivetran · listed by 145 tracked vendors Fivetran Pendo · listed by 141 tracked vendors Pendo Amplitude · listed by 135 tracked vendors Amplitude ClickHouse · listed by 130 tracked vendors ClickHouse + 13 more+ 752 more+ 970 more

Incidents starting 30 min before to 2 h after

Anthropic subprocessor of Twilio, SendGrid, Segment Issues with Google Play subscriptions ↗ no impact stated +15 min 32 min
Airwallex US lists Twilio Google Pay outage ↗ minor +12 min 29 min
Delinea lists Twilio Platform: Availability Failures and Degraded Performance ↗ major +35 min 1 h 55 min
ZoomInfo lists Twilio, Segment Chorus - Call Recording Issues ↗ minor +44 min 1 h 48 min
Barracuda Networks lists Twilio XDR log processing for o365 and email protection is affected by an outage. ↗ major +1 h 40 min 3 h 15 min
OutSystems lists Zendesk, Atlassian (2 hops) Authentication Issues Affecting ODC in the Israel (Tel Aviv) Region ↗ critical −12 min 3 h 31 min
Resend lists Stripe, Anthropic (2 hops) Increased latency in WebHooks ↗ minor −4 min 5 min
AppOmni lists Sentry, Zendesk (2 hops) Destination Delivery Delays ↗ minor −3 min 5 h 27 min
FastSpring lists Sentry, GoCardless (2 hops) Google Pay Disruption ↗ major +18 min 41 min
Whatfix lists Anthropic, Salesforce (2 hops) Investigating – Intermittent P2P Failures ↗ minor +27 min 2 h 30 min
Mergify lists Stripe, Sentry (2 hops) Delayed pull request processing ↗ minor +28 min 1 h 10 min
Nebius lists Sentry, HubSpot (2 hops) [eu-west1] Metrics for resources in this region are partially unavailable ↗ major +50 min 1 h 28 min
Signicat lists MongoDB, Mailchimp (2 hops) Incident on 3rd party service - ID-Porten and Data Verification source freg ↗ minor +53 min —
LeanData lists Salesforce, New Relic (2 hops) Bookit Partial Server Outage ↗ major +1 h 28 min 26 h 33 min
Contentstack lists MongoDB (2 hops) Contentstack – Azure EU – Publishing and Webhook Delays ↗ minor +1 h 38 min 1 h 25 min
Supabase lists Sentry, HubSpot (2 hops) Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 ↗ minor +1 h 51 min 2 h 42 min

Incidents

minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 223 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 155 734 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 51 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 330 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 93 462 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 123 1,150 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 645 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 91 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 645 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 6 21 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 32 155 minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 16 no impact stated Resend High latency on General-API Sep 16 12:23 — 64 197 1minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 835 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 47 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 31 187 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 341 1,384 4minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 3 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 497 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 29 156 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 44 1,062 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 626 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 10 12 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 54 270 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 44 946 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,285 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 130 1,313 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 85 365 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 495 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 51 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 647 1,514 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 647 1,514 8

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