Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 3 h 32 min

SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 1 of its subprocessors · In window: 6 vendors listing it (15 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Anthropic · listed by 575 tracked vendors · incident: Issues with Google Play subscriptions, Sep 16 16:18 UTC Anthropic Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment Anthropic · listed by 575 tracked vendors · incident: Issues with Google Play subscriptions, Sep 16 16:18 UTC Anthropic ZoomInfo · listed by 44 tracked vendors · incident: Chorus - Call Recording Issues, Sep 16 16:47 UTC ZoomInfo Orb · listed by 15 tracked vendors · incident: Dashboard loading errors for reporting-related surfaces, Sep 16 18:09 UTC Orb Airwallex US · listed by 3 tracked vendors · incident: Google Pay outage, Sep 16 16:14 UTC Airwallex US Barracuda Networks · listed by 1 tracked vendor · incident: XDR log processing for o365 and email protection is affected by an outage., Sep 16 17:42 UTC Barracuda Networks Delinea · listed by 1 tracked vendor · incident: Platform: Availability Failures and Degraded Performance, Sep 16 16:37 UTC Delinea Stripe · listed by 713 tracked vendors Stripe Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk Intercom · listed by 364 tracked vendors Intercom Atlassian · listed by 301 tracked vendors Atlassian Resend · listed by 78 tracked vendors · incident: Increased latency in WebHooks, Sep 16 15:58 UTC Resend Supabase · listed by 67 tracked vendors · incident: Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2, Sep 16 17:53 UTC Supabase Nebius · listed by 12 tracked vendors · incident: [eu-west1] Metrics for resources in this region are partially unavailable, Sep 16 16:52 UTC Nebius LeanData · listed by 9 tracked vendors · incident: Bookit Partial Server Outage, Sep 16 17:30 UTC LeanData FastSpring · listed by 8 tracked vendors · incident: Google Pay Disruption, Sep 16 16:20 UTC FastSpring Whatfix · listed by 3 tracked vendors · incident: Investigating – Intermittent P2P Failures, Sep 16 16:30 UTC Whatfix AppOmni · listed by 0 tracked vendors · incident: Destination Delivery Delays, Sep 16 15:59 UTC AppOmni Mergify · listed by 0 tracked vendors · incident: Delayed pull request processing, Sep 16 16:31 UTC Mergify OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude ClickHouse · listed by 132 tracked vendors ClickHouse Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

Anthropic subprocessor of Twilio, SendGrid, Segment Issues with Google Play subscriptions ↗ no impact stated −10 min 32 min
Airwallex US lists Twilio Google Pay outage ↗ minor −13 min 29 min
Delinea lists Twilio Platform: Availability Failures and Degraded Performance ↗ major +10 min 1 h 55 min
ZoomInfo lists Twilio, Segment Chorus - Call Recording Issues ↗ minor +19 min 1 h 48 min
Barracuda Networks lists Twilio XDR log processing for o365 and email protection is affected by an outage. ↗ major +1 h 15 min 3 h 15 min
Orb lists Twilio Dashboard loading errors for reporting-related surfaces ↗ minor +1 h 41 min 21 h 53 min
Resend lists Stripe, Anthropic (2 hops) Increased latency in WebHooks ↗ minor −29 min 5 min
AppOmni lists Sentry, Zendesk (2 hops) Destination Delivery Delays ↗ minor −28 min 5 h 27 min
FastSpring lists Sentry, GoCardless (2 hops) Google Pay Disruption ↗ major −7 min 41 min
Whatfix lists Anthropic, Salesforce (2 hops) Investigating – Intermittent P2P Failures ↗ minor +2 min 2 h 30 min
Mergify lists Stripe, Sentry (2 hops) Delayed pull request processing ↗ minor +3 min 1 h 10 min
Nebius lists HubSpot, Sentry (2 hops) [eu-west1] Metrics for resources in this region are partially unavailable ↗ major +25 min 1 h 28 min
Signicat lists MongoDB, Mailchimp (2 hops) Incident on 3rd party service - ID-Porten and Data Verification source freg ↗ minor +28 min —
LeanData lists Salesforce, New Relic (2 hops) Bookit Partial Server Outage ↗ major +1 h 3 min 26 h 33 min
Contentstack lists MongoDB (2 hops) Contentstack – Azure EU – Publishing and Webhook Delays ↗ minor +1 h 13 min 1 h 25 min
Supabase lists HubSpot, Sentry (2 hops) Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 ↗ minor +1 h 26 min 2 h 42 min

Incidents

critical AssemblyAI Outage on US Async Endpoint Sep 16 20:22 1 h 14 min 55 490 minor Langfuse OTEL ingestion queue delay over 10 minutes in US Sep 16 20:20 1 h 11 min 33 253 no impact stated Worldpay INC0652739 - Mastercard Debit (Maestro) - Transaction Authorizations Sep 16 20:00 — 10 55 major Automattic "Tumblr API (Tumblr)" is Down Sep 16 19:57 1 min 17 148 minor Kaseya Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations Sep 16 19:39 43 h 17 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines Sep 16 19:36 11 h 17 min 815 1,881 1no impact stated Discord API Errors Sep 16 19:03 24 min 14 111 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan Sep 16 18:57 3 h 25 min 815 1,881 3major HeyGen Seedance Outage Sep 16 18:55 1 min 7 9 minor OpenAI Elevated errors in ChatGPT Work Sep 16 18:44 50 min 794 1,932 6minor Bullhorn Bullhorn Back Office - Report Performance Issues Sep 16 18:33 4 days 2 3 major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 43 502 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 815 1,881 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 204 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 67 447 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 14 minor Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 65 minor Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 226 minor Signicat Incident on 3rd party service - ID-Porten and Data Verification source freg Sep 16 16:56 — 1 major Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 669 1minor ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 44 168 major Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 3 5 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 815 1,881 6major FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 17 minor Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 55 1no impact stated Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 575 1,843 6major Discord Google Pay Outage Sep 16 16:15 27 min 14 111 minor Airwallex US Google Pay outage Sep 16 16:14 29 min 3 21 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 815 1,881 5minor Resend Increased latency in WebHooks Sep 16 15:58 5 min 78 225 minor RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 10 13 minor agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 815 1,881 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 55 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 12 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 670 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 229 minor IDnow [IDCheck.io/PVID/Check'n'Sign] Degraded Performance Sep 16 14:56 23 min 5 20 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 45 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 53 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 232 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 9 28 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 6 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 171 801 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 55

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