Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 4 h 16 min

SMS Delivery Delays from a Subset of Twilio Toll-Free Numbers to Videotron Canada

Listed as a subprocessor by 815 tracked vendors · 1,881 within 2 hops · In window: 1 of its subprocessors · In window: 7 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those ClickHouse · listed by 132 tracked vendors · incident: ClickPipes failing on Kinesis in AWS us-east-1, Sep 15 18:57 UTC ClickHouse Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Anthropic · listed by 575 tracked vendors Anthropic Slack · listed by 514 tracked vendors Slack Datadog · listed by 414 tracked vendors Datadog Snowflake · listed by 319 tracked vendors Snowflake Fivetran · listed by 147 tracked vendors Fivetran Elasticsearch · listed by 128 tracked vendors Elasticsearch Postmark · listed by 109 tracked vendors Postmark ElevenLabs · listed by 103 tracked vendors ElevenLabs Meta · listed by 82 tracked vendors Meta Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Segment · listed by 179 tracked vendors Segment GitHub · listed by 207 tracked vendors · incident: Disruption with some GitHub services, Sep 15 19:11 UTC GitHub Zoom · listed by 182 tracked vendors · incident: Service Degradation Affecting Zoom Whiteboard, Sep 15 18:22 UTC Zoom Salesloft · listed by 32 tracked vendors · incident: CRM Sync Delays (Monitoring), Sep 15 19:38 UTC Salesloft Decagon · listed by 3 tracked vendors · incident: Voice & Chat Service Disruption, Sep 15 17:36 UTC Decagon Bullhorn · listed by 2 tracked vendors · incident: Bullhorn ATS - Payable Charges list view filters not returning results, Sep 15 18:52 UTC Bullhorn Meltwater · listed by 1 tracked vendor · incident: Media Relations - Delayed Outreach, Sep 15 18:33 UTC Meltwater IXOPAY · listed by 0 tracked vendors · incident: Brief Service Interruption, Sep 15 18:04 UTC IXOPAY Stripe · listed by 713 tracked vendors Stripe Anthropic · listed by 575 tracked vendors Anthropic Salesforce · listed by 500 tracked vendors Salesforce HubSpot · listed by 459 tracked vendors HubSpot Sentry · listed by 459 tracked vendors Sentry Datadog · listed by 414 tracked vendors Datadog Zendesk · listed by 385 tracked vendors Zendesk ClickHouse · listed by 132 tracked vendors · incident: ClickPipes failing on Kinesis in AWS us-east-1, Sep 15 18:57 UTC ClickHouse FreedomPay · listed by 3 tracked vendors · incident: Alert: Visa Cardinal Commerce 3D Secure Processing Issues, Sep 15 18:11 UTC FreedomPay APPZEN · listed by 1 tracked vendor · incident: Delays in Invoice Processing — Autonomous AP, Sep 15 19:24 UTC APPZEN Canonical · listed by 1 tracked vendor · incident: "lists.ubuntu.com" is Down, Sep 15 19:12 UTC Canonical OpenAI · listed by 794 tracked vendors OpenAI Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Slack · listed by 514 tracked vendors Slack Mailgun · listed by 242 tracked vendors Mailgun Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Amplitude · listed by 141 tracked vendors Amplitude Elasticsearch · listed by 128 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Fullstory · listed by 88 tracked vendors Fullstory Resend · listed by 78 tracked vendors Resend Deepgram · listed by 76 tracked vendors Deepgram + 13 more+ 801 more+ 1,046 more

Incidents starting 30 min before to 2 h after

ClickHouse subprocessor of Twilio, SendGrid, Segment ClickPipes failing on Kinesis in AWS us-east-1 ↗ minor +1 h 2 min 29 h 45 min
Decagon lists Twilio Voice & Chat Service Disruption ↗ minor −20 min 57 min
IXOPAY lists Twilio Brief Service Interruption ↗ no impact stated +8 min —
Zoom lists Twilio Service Degradation Affecting Zoom Whiteboard ↗ no impact stated +26 min 14 min
Meltwater lists Twilio, SendGrid, Segment Media Relations - Delayed Outreach ↗ minor +38 min 23 h 33 min
Bullhorn lists Twilio Bullhorn ATS - Payable Charges list view filters not returning results ↗ no impact stated +56 min 2 h 25 min
GitHub lists Twilio Disruption with some GitHub services ↗ minor +1 h 16 min 49 min
Salesloft lists Twilio CRM Sync Delays (Monitoring) ↗ minor +1 h 42 min 43 h 57 min
FreedomPay lists Anthropic, Zendesk (2 hops) Alert: Visa Cardinal Commerce 3D Secure Processing Issues ↗ minor +16 min 25 min
Canonical lists Salesforce (2 hops) "lists.ubuntu.com" is Down ↗ major +1 h 16 min 12 min
APPZEN lists Zendesk, Okta (2 hops) Delays in Invoice Processing — Autonomous AP ↗ minor +1 h 28 min 6 h 7 min

Incidents

major Canonical "Livepatch API" is Down Sep 15 17:02 10 min 1 1,391 minor FingerprintPro Observed Increased Latency for Events Sep 15 17:00 4 h 2 3 major E2B Elevated error rates when creating sandboxes from snapshots Sep 15 16:53 4 h 44 min 11 197 minor OpenAI Ads Manager login issues Sep 15 16:52 1 min 794 1,932 9minor LINK Mobility Group ASA [Romania] Unscheduled disturbance Sep 15 16:52 11 h 11 min 5 13 major Lovable Errors signing in and performing account actions Sep 15 16:45 1 h 12 min 1 minor Sinch Delivery Issue Cambodia - Smart Axiata Sep 15 16:41 16 h 41 min 29 1,163 3minor Plaid Elevated Item add errors Sep 15 16:31 2 h 13 min 15 34 minor Dialpad Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls Sep 15 16:08 18 min 8 18 major Resend Delayed email sending Sep 15 15:49 1 h 19 min 78 225 minor Twilio· SendGrid· Segment Video Room Settings Not Loading Sep 15 15:38 1 h 28 min 815 1,881 7minor Telnyx Outbound Messaging Latency Sep 15 15:27 15 h 58 min 18 213 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 15 15:26 3 h 44 min 815 1,881 6minor Twilio· SendGrid· Segment Pages Not Accessible in Twilio Console Sep 15 15:21 3 h 57 min 815 1,881 4minor Fireworks Service Degradation for GLM 5.3 Sep 15 15:20 59 min 54 1,375 1minor Descript Issues with Project Sync Sep 15 15:17 3 h 1 5 no impact stated Yellow.ai USA Region — AI Agent Service Disruption Sep 15 15:05 42 min 1 critical Voyage AI Elevated 503s on rerank models and voyage-4-large Sep 15 15:00 18 min 13 191 minor Flatfile Slow and failing space creation Sep 15 14:51 8 h 4 min 5 32 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 15 14:42 2 h 20 min 8 45 no impact stated Glesys Increased latency and timeouts on Object storage in Stockholm. Sep 15 14:32 1 h 43 min 1 no impact stated Discord Session Unavailability Sep 15 14:26 50 min 14 111 1major Sprinklr Errors within Benchmarking dashboards Sep 15 14:25 17 h 43 min 4 726 minor Firecrawl /scrape latency degraded Sep 15 14:04 46 min 17 188 minor Scaleway [Dedibox] DC5 - room 9 - rack D31 - RPN switch down Sep 15 14:02 24 min 22 354 minor Scaleway [Kafka] - [mil] - API instabilities Sep 15 13:59 — 22 354 major Adapty Elevated API Errors in EU region Sep 15 13:43 2 h 40 min 1 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 15 13:34 1 h 3 min 54 1,375 major Infobip Multiple Locations - Customer Portal service degradation Sep 15 13:18 27 min 21 177 major Kaseya Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact Sep 15 13:02 2 h 36 min 2 3 minor Scaleway [Serverless Containers] - [mil] - API instabilities Sep 15 12:55 3 h 12 min 22 354 major Voyage AI Elevated 503s on voyage-context-4 Sep 15 12:52 28 min 13 191 major Hostinger· Hosting24 hPanel Accessibility Issues Sep 15 12:36 3 h 40 min 1 major Whatfix DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service are down Sep 15 12:14 3 min 3 5 minor Harness.io· OverOps IACM Module Registry performance degradation Sep 15 12:05 2 h 53 min 3 35 minor Sanity Elevated API Errors Sep 15 11:46 34 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Belgium Sep 15 11:44 4 h 14 min 815 1,881 4major Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/2026 Sep 15 11:42 13 h 8 min 7 457 minor GoDaddy Web Hosting Websites Degraded Sep 15 11:32 1 min 3 10 minor FreedomPay Alert: Freeway Processing Issues Sep 15 11:32 7 min 3 714 major Telesign 2-Way service interruptions Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/26 Sep 15 11:24 1 h 56 min 7 457 major Gorgias Issues with closing tickets Sep 15 10:42 46 min 3 no impact stated Worldpay INC0651010 - Worldwide Payment Gateway (WPG) - IYZICO - Transaction Authorizations Sep 15 10:17 — 10 55 minor Grafana Increased Execution Time for Browser Checks in Synthetic Monitoring Sep 15 10:00 1 h 17 min 56 760 major Anthropic Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 Sep 15 09:48 1 h 26 min 575 1,843 6minor Cleverbridge Partially degraded cart loading performance Sep 15 09:47 3 h 48 min 3 7 minor GitHub Disruption with some GitHub services Sep 15 09:47 1 h 30 min 207 1,172 minor Etleap Increased pipeline latencies Sep 15 09:27 2 h 43 min 1 37 major Webflow [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites Sep 15 09:06 3 h 44 min 16 28 minor Exact Exact Venice - Webconnect services unavailable (BE) Sep 15 09:05 23 h 10 min 1 2

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