Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· Sep 9, 2026 17:51 UTC · 2 h 33 min

Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States

Listed as a subprocessor by 828 tracked vendors · 1,916 within 2 hops · In window: 15 vendors listing it (21 within 2 hops)

Incidents starting 30 min before to 2 h after

DevRev lists Segment Delayed search indexing for recently updated records ↗ minor −26 min 17 h 49 min

Zapier lists Twilio Zap History not displaying Zap runs ↗ major +1 min 1 h 49 min

Ciptex lists Twilio Voice Call Failures from a Subset of Twilio Phone Numbers to Numbers in the United States ↗ minor +2 min 2 h 35 min

Gong lists Twilio We are currently experiencing performance degradation on Gong Anywhere Extension ↗ no impact stated +6 min 43 min

Sprout Social lists Segment Trellis Issue ↗ minor +20 min 22 min

monday.com lists Twilio Investigating issues with Vibe app ↗ no impact stated +30 min 18 min

Demandbase lists SendGrid Slowness in Ad Campaigns ↗ major +45 min 13 min

Blackbaud lists Twilio Active Issue Alert – Financial Edge NXT - 000692249 ↗ minor +52 min 34 min

Buildkite lists Twilio, Segment Buildkite service disruption ↗ major +1 h 16 min 6 h 46 min

MacStadium lists Twilio, Segment Hardware Outage in Atlanta ↗ major +1 h 22 min 3 h 2 min

Buttondown lists Twilio Issues with the web app, and the backlog ↗ critical +1 h 28 min 2 h 58 min

ZITADEL lists Twilio Partial Outage in the US region ↗ major +1 h 30 min 1 h 3 min

Kustomer lists Twilio [Kustomer Voice] Unable to Dial Outbound Calls - All PRODS ↗ minor +1 h 34 min 26 min

Artera lists Twilio SMS Delivery Failures to AT&T in the United States ↗ minor +1 h 40 min 3 h 22 min

Heymarket lists Twilio SMS Delivery Failures from a Subset of AT&T Numbers in the United States ↗ minor +1 h 46 min 51 min

Imperva lists Stripe, Salesforce (2 hops) [ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal ↗ minor −20 min 4 h 58 min

Baseten lists WorkOS, Mistral (2 hops) Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected** ↗ minor −8 min 6 min

FingerprintPro lists WorkOS, rollbar (2 hops) Ingress endpoint degredation ↗ minor −5 min 1 min

ZeroBounce lists Anthropic, HubSpot (2 hops) Service Disruption: Members Platform ↗ major +39 min —

Cube Dev lists Stripe, Anthropic (2 hops) Service gcp-us-central1 seems to be down ↗ no impact stated +1 h 37 min ongoing

Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +1 h 51 min 12 min

Incidents

MiniMax Elevated errors on Large Language Models (LLM) Sep 10 00:03 5 min 6 38 no impact stated

Omni Support outage Sep 9 23:14 14 min 30 342 critical

Pylon Latency Issues within the Pylon Platform Sep 9 23:01 22 min 93 1,119 1 minor

Relevance AI Customers are unable to save triggers when creating workforces Sep 9 22:57 54 min 2 3 major

LiveRamp Intermittent issues impacting Connect UI Sep 9 22:43 7 min 12 99 minor

Decagon Delays in Conversation Search, Filtering, and Reporting Sep 9 21:58 2 h 37 min 3 53 critical

Snowflake INC20000211 Sep 9 21:53 1 h 58 min 324 1,939 2 major

Dropbox Some customers are unable to access certain website routes and features. Sep 9 21:36 59 min 35 599 major

Braintrust Slow or failed data loading in US region Sep 9 21:30 39 min 31 501 1 major

Kevel Degraded Ad Serving for US-East-1 Sep 9 21:30 — 1 minor

Render Elevated Build and Deploy Times in the Oregon Region Sep 9 21:26 11 min 25 122 major

Bloomerang ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools Sep 9 21:16 4 h 5 min 1 major

WorkOS Form POST failures for some Authkit customers Sep 9 21:00 2 h 1 min 115 1,269 2 major

Elasticsearch Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output Sep 9 20:44 7 days 131 1,257 major

Kolide Device Trust Service Disruption Sep 9 20:43 27 min 11 18 no impact stated

Hosting24 Emergency Server ID-1980 Maintenance Sep 9 20:32 1 h 3 min 1 no impact stated

Amplitude S3 export delivery permissions - Resolved Sep 9 20:32 — 142 724 2 minor

Gong Data Capture & Processing - Call processing delays Sep 9 20:27 19 h 38 min 97 509 major

Vanta Sync operations failing for GCP Firestore Sep 9 19:56 25 h 39 min 106 272 major

Canonical "Landscape" is Down Sep 9 19:41 12 min 1 1,417 no impact stated

Cube Dev ongoing Service gcp-us-central1 seems to be down Sep 9 19:27 ongoing 3 61 minor

Kustomer [Kustomer Voice] Unable to Dial Outbound Calls - All PRODS Sep 9 19:25 26 min 2 38 major

HeyGen Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions Sep 9 19:25 3 h 38 min 7 9 critical

Buttondown Issues with the web app, and the backlog Sep 9 19:18 2 h 58 min 1 major

MacStadium Hardware Outage in Atlanta Sep 9 19:13 3 h 2 min 7 282 major

Buildkite Buildkite service disruption Sep 9 19:07 6 h 46 min 3 5 minor

Qualys US Platform 1, US Platform 4, EU Platform 1, CA Platform 1: Container security Module is failing with HTTP 500 [IM-12857] Sep 9 19:03 18 h 53 min 6 21 minor

Segment SMS Delivery Failures from a Subset of Twilio Long Codes to AT&T United States Sep 9 18:58 3 h 52 min 828 1,916 11 minor

ShareFile ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts Sep 9 18:38 1 h 16 min 4 14 major

Demandbase Slowness in Ad Campaigns Sep 9 18:35 13 min 16 531 major

ZeroBounce Service Disruption: Members Platform Sep 9 18:30 — 15 76 no impact stated

monday.com Investigating issues with Vibe app Sep 9 18:21 18 min 18 53 minor

Sprout Social Trellis Issue Sep 9 18:11 22 min 6 13 no impact stated

Gong We are currently experiencing performance degradation on Gong Anywhere Extension Sep 9 17:57 43 min 97 509 2 major

Zapier Zap History not displaying Zap runs Sep 9 17:51 1 h 49 min 131 742 2 minor

Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Verizon United States Sep 9 17:51 2 h 33 min 828 1,916 15 no impact stated

Segment Messaging Services Message Send Failures Sep 9 17:47 — 828 1,916 15 minor

FingerprintPro Ingress endpoint degredation Sep 9 17:46 1 min 2 3 minor

Baseten Partial outage on Nemotron Ultra Model API. **Dedicated Inference is not affected** Sep 9 17:42 6 min 53 1,217 1 minor

Segment Provisioning Status Not Being Available for Branded Calling Sep 9 17:34 3 h 7 min 828 1,916 14 minor

Imperva [ INC - 1129 ]Service Degradation Impacting Login to the Imperva Management Portal Sep 9 17:31 4 h 58 min 5 53 minor DevRev Delayed search indexing for recently updated records Sep 9 17:25 17 h 49 min 5 100 no impact stated

Veracode Analytics Degraded Sep 9 17:20 1 h 11 min 3 minor

Unblocked Ask Unblocked via Slack experiencing elevated error rate Sep 9 17:18 1 h 17 min 1 34 no impact stated

Chameleon Intelligent Tech Builder and Experience loading issues Sep 9 17:00 — 14 163 minor

Keeper Security SMS 2FA issues with AWS aggregator Sep 9 16:32 3 h 11 min 3 no impact stated

Cube Dev ongoing Service gcp-us-central1 seems to be down Sep 9 16:29 ongoing 3 61 minor

Intercom Messenger Help Articles not displaying Sep 9 15:55 9 min 374 1,507 2 major

Pitney Bowes UPS Service Disruption Observed for CreateShipment. Sep 9 15:48 56 min 1 2 minor

Segment SMS Delivery Delays from a Subset of Twilio Long Codes to Claro Brazil Sep 9 15:40 3 h 33 min 828 1,916 6