Third Party Index

Upstream incidents

minor· Supabase· · 2 h 42 min

Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2

Listed as a subprocessor by 68 tracked vendors · 452 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 802 tracked vendors · incident: Elevated errors in ChatGPT Work, Sep 16 18:44 UTC OpenAI Amazon Web Services · listed by 1,539 tracked vendors Amazon Web Services Google Cloud · listed by 1,406 tracked vendors Google Cloud Cloudflare · listed by 604 tracked vendors Cloudflare Slack · listed by 519 tracked vendors Slack HubSpot · listed by 465 tracked vendors HubSpot Sentry · listed by 463 tracked vendors Sentry Atlassian · listed by 303 tracked vendors Atlassian GitHub · listed by 209 tracked vendors GitHub Vercel · listed by 172 tracked vendors Vercel Postmark · listed by 110 tracked vendors Postmark Hex · listed by 43 tracked vendors Hex Front · listed by 41 tracked vendors Front PandaDoc · listed by 35 tracked vendors PandaDoc Supabase · listed by 68 tracked vendors Supabase Elasticsearch · listed by 130 tracked vendors Elasticsearch Resend · listed by 78 tracked vendors Resend Deepgram · listed by 77 tracked vendors Deepgram LangChain · listed by 52 tracked vendors LangChain Plain · listed by 45 tracked vendors Plain Braintrust · listed by 31 tracked vendors Braintrust Axiom · listed by 20 tracked vendors Axiom Upstash · listed by 20 tracked vendors Upstash Firecrawl · listed by 17 tracked vendors Firecrawl Browserbase · listed by 13 tracked vendors Browserbase Rev · listed by 13 tracked vendors Rev Helply · listed by 5 tracked vendors Helply Estuary · listed by 4 tracked vendors Estuary Sendbird · listed by 4 tracked vendors Sendbird Twilio · listed by 484 tracked vendors · incident: Twilio Console Issue, Sep 16 18:19 UTC Twilio SendGrid · listed by 347 tracked vendors · incident: Twilio Console Issue, Sep 16 18:19 UTC SendGrid Segment · listed by 179 tracked vendors · incident: Twilio Console Issue, Sep 16 18:19 UTC Segment Bullhorn · listed by 2 tracked vendors · incident: Bullhorn Back Office - Report Performance Issues, Sep 16 18:33 UTC Bullhorn Barracuda Networks · listed by 1 tracked vendor · incident: XDR log processing for o365 and email protection is affected by an outage., Sep 16 17:42 UTC Barracuda Networks Atomicwork · listed by 0 tracked vendors · incident: Atom in teams and extension are currently down, Sep 16 19:00 UTC Atomicwork Salesforce · listed by 501 tracked vendors Salesforce Zendesk · listed by 387 tracked vendors Zendesk Mailgun · listed by 244 tracked vendors Mailgun GitHub · listed by 209 tracked vendors GitHub Zoom · listed by 186 tracked vendors Zoom Vercel · listed by 172 tracked vendors Vercel Mixpanel · listed by 168 tracked vendors Mixpanel Pendo · listed by 147 tracked vendors Pendo Zapier · listed by 131 tracked vendors Zapier Vanta · listed by 106 tracked vendors Vanta ElevenLabs · listed by 104 tracked vendors ElevenLabs Pylon · listed by 92 tracked vendors Pylon Linear · listed by 91 tracked vendors Linear Calendly.com · listed by 54 tracked vendors Calendly.com + 8 more+ 54 more+ 364 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Supabase Elevated errors in ChatGPT Work ↗ minor +51 min 50 min
Barracuda Networks lists Elasticsearch (2 hops) XDR log processing for o365 and email protection is affected by an outage. ↗ major −11 min 3 h 15 min
Twilio lists Elasticsearch, Deepgram (2 hops) Twilio Console Issue ↗ minor +25 min 26 h 38 min
SendGrid lists Elasticsearch, Deepgram (2 hops) Twilio Console Issue ↗ minor +25 min 26 h 38 min
Segment lists Elasticsearch, Deepgram (2 hops) Twilio Console Issue ↗ minor +25 min 26 h 38 min
Modal lists Hyperbolic (2 hops) Dashboard and sandbox outage ↗ major +35 min 14 min
Bullhorn lists Elasticsearch (2 hops) Bullhorn Back Office - Report Performance Issues ↗ minor +39 min 4 days
Atomicwork lists Deepgram (2 hops) Atom in teams and extension are currently down ↗ major +1 h 6 min 2 h 54 min

Incidents

major Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 821 1,898 30minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1minor WithSecure™ Partner Portal and eService access disruption due to third-party service incident Sep 16 09:36 3 h 51 min 2 516 no impact stated Teamtailor Intermittent availability issue Sep 16 09:35 — 2 3 no impact stated Apptio Salesforce Outage – Support Case Access Impacted Sep 16 09:34 6 h 41 min 1 minor Bitbucket Delays with Bitbucket Pipelines Execution Sep 16 09:32 43 min 11 14 minor DevRev Web App and Computer Access Issues (US-East) Sep 16 09:30 50 min 5 99 minor Workato Salesforce Connector Performance Degradation Sep 16 09:28 7 h 52 min 68 715 2no impact stated Rapid7 Rapid7 Customer Portal Degradation Sep 16 09:27 7 h 3 min 8 29 minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 68 452 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 97 505 2minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 53 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 19 42 1critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 12 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 231 1,444 8major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 8 461 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 32 106 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Signicat Degraded performance - Signicat Dashboard Sep 16 08:36 2 h 3 min 1 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 14 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 9 28 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 233 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 21 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 209 1,184 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 68 452 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 821 1,898 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 109 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 23 359 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,406 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 821 1,898 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 67 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 8 461 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,406 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 821 1,898 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 29 1,174 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 67 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 35 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 186 1,015 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 821 1,898 4

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