Third Party Index

Upstream incidents

minor· Sinch· · 1 h 1 min

Delivery Issue France - Orange

Listed as a subprocessor by 28 tracked vendors · 1,165 within 2 hops · In window: 3 vendors listing it (8 within 2 hops)

Sinch · listed by 28 tracked vendors SinchTwilio · listed by 474 tracked vendors · incident: Delayed Intelligent Alerts Notifications and Stale Alert History in Console, Sep 21 23:54 UTC TwilioElevenLabs · listed by 101 tracked vendors · incident: ElevenReader Elevated Error Rates, Sep 21 23:25 UTC ElevenLabsSmartsheet · listed by 10 tracked vendors · incident: Investigating blank page or error on Smartsheet Login, Sep 21 22:21 UTC SmartsheetCiptex · listed by 0 tracked vendors · incident: Investigating a Potential Issue, Sep 22 00:01 UTC CiptexStripe · listed by 716 tracked vendors Anthropic · listed by 561 tracked vendors SendGrid · listed by 342 tracked vendors · incident: Delayed Intelligent Alerts Notifications and Stale Alert History in Console, Sep 21 23:54 UTC SendGridOkta · listed by 276 tracked vendors WorkOS · listed by 110 tracked vendors DigitalOcean · listed by 88 tracked vendors New Relic · listed by 88 tracked vendors Grafana · listed by 54 tracked vendors Segment · listed by 179 tracked vendors · incident: Delayed Intelligent Alerts Notifications and Stale Alert History in Console, Sep 21 23:54 UTC SegmentBuildkite · listed by 3 tracked vendors · incident: Increased latency and error rates, Sep 21 22:35 UTC BuildkiteLaunchDarkly · listed by 64 tracked vendors ZoomInfo · listed by 45 tracked vendors Plain · listed by 44 tracked vendors Tableau · listed by 40 tracked vendors Sentry · listed by 458 tracked vendors Hevo Data · listed by 9 tracked vendors · incident: Edge Pipeline Ingestion Delay- Due to AWS Outage, Sep 21 23:59 UTC Hevo DataZapier · listed by 131 tracked vendors Linear · listed by 91 tracked vendors Supabase · listed by 68 tracked vendors Merge API · listed by 59 tracked vendors Mailgun · listed by 238 tracked vendors Salesforce · listed by 497 tracked vendors Datadog · listed by 414 tracked vendors Intercom · listed by 368 tracked vendors Atlassian · listed by 297 tracked vendors Gong · listed by 94 tracked vendors Adobe · listed by 33 tracked vendors Xero · listed by 32 tracked vendors Avalara · listed by 27 tracked vendors 1Password · listed by 11 tracked vendors Digital Realty · listed by 11 tracked vendors People Data Labs · listed by 9 tracked vendors Zoho · listed by 33 tracked vendors Brevo · listed by 20 tracked vendors Genesys · listed by 7 tracked vendors Qualtrics · listed by 14 tracked vendors Optimizely · listed by 5 tracked vendors ClickSend · listed by 2 tracked vendors Flowmailer · listed by 2 tracked vendors Bird · listed by 39 tracked vendors sparkpost · listed by 24 tracked vendors Airship · listed by 1 tracked vendor Everbridge · listed by 1 tracked vendor Hexnode · listed by 1 tracked vendor Arcweave · listed by 0 tracked vendors

Incidents starting 30 min before to 2 h after

Buildkite lists Twilio, Segment (2 hops) Increased latency and error rates ↗ minor −12 min 1 h 10 min
ElevenLabs lists Twilio (2 hops) ElevenReader Elevated Error Rates ↗ no impact stated +37 min 3 h 31 min
Ciptex lists Twilio (2 hops) Investigating a Potential Issue ↗ no impact stated +1 h 14 min 1 h

Incidents

critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 29 1,181 3minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 828 1,916 2minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 29 1,181 3minor Cursor Investigating service degradation Sep 22 01:07 35 min 10 29 1major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 586 1,879 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 892 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 46 1,133 1minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 828 1,916 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 54 1,395 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 3 5 2no impact stated TypeSafe AI API issues Sep 21 23:40 — 7 207 1no impact stated ElevenLabs ElevenReader Elevated Error Rates Sep 21 23:25 3 h 31 min 106 1,518 5minor Sinch Delivery Issue France - Orange Sep 21 22:48 1 h 1 min 29 1,181 3minor Buildkite Increased latency and error rates Sep 21 22:35 1 h 10 min 3 5 2major Smartsheet Investigating blank page or error on Smartsheet Login Sep 21 22:21 5 h 21 min 11 13 1critical Pendo Guide targeting impacted in US Environment Sep 21 20:54 34 min 148 716 1major Baseten Elevated inference 500s for a subset of models deployed in GCP central1 Sep 21 18:34 6 min 53 1,217 1minor Notion· Notion Sign in with Apple Intermittently Failing Sep 21 17:25 39 min 37 164 2no impact stated Twilio· SendGrid· Segment Verify Voice Traffic Failures to Japan Sep 21 17:25 — 828 1,916 8minor Harness.io· OverOps Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) Sep 21 16:39 1 h 53 min 3 36 1major Greenhouse MyGreenhouse: Job Search unavailable Sep 21 16:37 38 min 5 7 1no impact stated Sigma Unable to change email message in scheduled exports inside Sigma reports Sep 21 16:34 1 h 54 min 29 326 1minor CircleCI· Vamp Delays starting Linux Machine jobs Sep 21 16:22 47 min 8 45 1major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 21 16:04 9 h 27 min 40 1,194 4minor Klaviyo Flow sending delays Sep 21 15:56 2 h 2 min 7 8 2minor Ashby Ashby is unavailable in South East Asia Sep 21 15:49 3 h 3 min 5 119 1minor HighLevel Utm parameters for hidden fields are not populating Sep 21 15:48 8 h 7 min 2 2minor Zoom Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region Sep 21 15:45 48 min 186 1,020 2minor Zapier Agent runs (agents.zapier.com) intermittently experiencing 429 errors Sep 21 15:30 3 h 57 min 130 734 5major GoCardless Delayed BACS reports Sep 21 15:28 24 h 28 min 6 29 2major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32 3no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 828 1,916 18minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 2minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 828 1,916 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 14 1minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 53 1,217 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 5 1major Uberall Store Locator Outage Sep 21 12:44 13 min 1 1major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 99 1minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 9 14 1minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 828 1,916 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 422 1,705 4minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 68 720 2major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1 2minor Cursor Investigating service degradation Sep 21 06:39 21 min 10 29 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 828 1,916 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 210 1,188 1minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico Sep 20 17:47 5 days 828 1,916 1major Supabase Project Lifecycle Activity Degradation Sep 19 20:12 2 h 68 454 1minor Lovable Degraded performance enabling Lovable Cloud Sep 19 19:47 14 min 1 1

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