Third Party Index

Upstream incidents

minor· Sinch· · 16 h 41 min

Delivery Issue Cambodia - Smart Axiata

Listed as a subprocessor by 29 tracked vendors · 1,181 within 2 hops · In window: 2 of its subprocessors · In window: 3 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 804 tracked vendors · incident: Ads Manager login issues, Sep 15 16:52 UTC OpenAI Scaleway · listed by 23 tracked vendors · incident: [GAPI] - Dedicated deployment cannot start properly, Sep 15 17:03 UTC Scaleway Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,416 tracked vendors Google Cloud Microsoft · listed by 750 tracked vendors Microsoft Stripe · listed by 725 tracked vendors Stripe Cloudflare · listed by 606 tracked vendors Cloudflare Salesforce · listed by 506 tracked vendors Salesforce Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Atlassian · listed by 305 tracked vendors Atlassian Mailgun · listed by 244 tracked vendors Mailgun MongoDB · listed by 232 tracked vendors MongoDB Sinch · listed by 29 tracked vendors Sinch Twilio · listed by 484 tracked vendors · incident: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia, Sep 15 17:08 UTC Twilio SendGrid · listed by 350 tracked vendors · incident: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia, Sep 15 17:08 UTC SendGrid Segment · listed by 182 tracked vendors · incident: SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia, Sep 15 17:08 UTC Segment Sentry · listed by 466 tracked vendors Sentry Mailgun · listed by 244 tracked vendors Mailgun Adobe · listed by 35 tracked vendors Adobe Zoho · listed by 34 tracked vendors Zoho Brevo · listed by 21 tracked vendors Brevo Genesys · listed by 7 tracked vendors Genesys Optimizely · listed by 5 tracked vendors Optimizely ClickSend · listed by 2 tracked vendors ClickSend Flowmailer · listed by 2 tracked vendors Flowmailer Airship · listed by 1 tracked vendor Airship Bloomreach · listed by 1 tracked vendor Bloomreach Zoom · listed by 186 tracked vendors · incident: Service Degradation Affecting Zoom Whiteboard, Sep 15 18:22 UTC Zoom Decagon · listed by 3 tracked vendors · incident: Voice & Chat Service Disruption, Sep 15 17:36 UTC Decagon Harness.io · listed by 3 tracked vendors · incident: API Login failures, Sep 15 17:22 UTC Harness.io Lovable · listed by 1 tracked vendor · incident: Errors signing in and performing account actions, Sep 15 16:45 UTC Lovable Meltwater · listed by 1 tracked vendor · incident: Media Relations - Delayed Outreach, Sep 15 18:33 UTC Meltwater IXOPAY · listed by 0 tracked vendors · incident: Brief Service Interruption, Sep 15 18:04 UTC IXOPAY OverOps · listed by 0 tracked vendors · incident: API Login failures, Sep 15 17:22 UTC OverOps Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 583 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Atlassian · listed by 305 tracked vendors Atlassian Okta · listed by 281 tracked vendors Okta MongoDB · listed by 232 tracked vendors MongoDB GitHub · listed by 209 tracked vendors GitHub Vercel · listed by 172 tracked vendors Vercel Zapier · listed by 131 tracked vendors Zapier + 26 more+ 15 more+ 1,132 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Sinch Ads Manager login issues ↗ minor +12 min 1 min
Scaleway subprocessor of Sinch [GAPI] - Dedicated deployment cannot start properly ↗ minor +22 min 13 h 53 min
Twilio lists Sinch SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia ↗ minor +27 min 24 h 2 min
SendGrid lists Sinch SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia ↗ minor +27 min 24 h 2 min
Segment lists Sinch SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Smart Axiata/Hello Cambodia ↗ minor +27 min 24 h 2 min
Lovable lists Sentry, Mailgun (2 hops) Errors signing in and performing account actions ↗ major +5 min 1 h 12 min
Harness.io lists Twilio (2 hops) API Login failures ↗ critical +42 min 20 min
OverOps lists Twilio (2 hops) API Login failures ↗ critical +42 min 20 min
Decagon lists Twilio (2 hops) Voice & Chat Service Disruption ↗ minor +55 min 57 min
IXOPAY lists Twilio (2 hops) Brief Service Interruption ↗ no impact stated +1 h 23 min —
Zoom lists Twilio (2 hops) Service Degradation Affecting Zoom Whiteboard ↗ no impact stated +1 h 41 min 14 min
Meltwater lists Twilio, SendGrid (2 hops) Media Relations - Delayed Outreach ↗ minor +1 h 53 min 23 h 33 min

Incidents

major E2B Elevated error rates when creating sandboxes from snapshots Sep 15 16:53 4 h 44 min 11 199 minor OpenAI Ads Manager login issues Sep 15 16:52 1 min 804 1,966 9minor LINK Mobility Group ASA [Romania] Unscheduled disturbance Sep 15 16:52 11 h 11 min 5 13 major Lovable Errors signing in and performing account actions Sep 15 16:45 1 h 12 min 1 minor Sinch Delivery Issue Cambodia - Smart Axiata Sep 15 16:41 16 h 41 min 29 1,181 3minor Plaid Elevated Item add errors Sep 15 16:31 2 h 13 min 15 34 minor Dialpad Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls Sep 15 16:08 18 min 8 18 no impact stated Mollie Mollie API major disruption Sep 15 15:57 31 min 2 3 major Resend Delayed email sending Sep 15 15:49 1 h 19 min 78 229 minor Twilio· SendGrid· Segment Video Room Settings Not Loading Sep 15 15:38 1 h 28 min 827 1,915 7minor Telnyx Outbound Messaging Latency Sep 15 15:27 15 h 58 min 18 216 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 15 15:26 3 h 44 min 827 1,915 6minor Twilio· SendGrid· Segment Pages Not Accessible in Twilio Console Sep 15 15:21 3 h 57 min 827 1,915 4minor Fireworks Service Degradation for GLM 5.3 Sep 15 15:20 59 min 54 1,394 1minor Descript Issues with Project Sync Sep 15 15:17 3 h 1 5 no impact stated Yellow.ai USA Region — AI Agent Service Disruption Sep 15 15:05 42 min 1 critical Voyage AI Elevated 503s on rerank models and voyage-4-large Sep 15 15:00 18 min 13 193 minor Flatfile Slow and failing space creation Sep 15 14:51 8 h 4 min 5 32 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 15 14:42 2 h 20 min 8 45 no impact stated Glesys Increased latency and timeouts on Object storage in Stockholm. Sep 15 14:32 1 h 43 min 1 no impact stated Discord Session Unavailability Sep 15 14:26 50 min 14 113 1major Sprinklr Errors within Benchmarking dashboards Sep 15 14:25 17 h 43 min 4 738 minor Firecrawl /scrape latency degraded Sep 15 14:04 46 min 17 191 minor Scaleway [Dedibox] DC5 - room 9 - rack D31 - RPN switch down Sep 15 14:02 24 min 23 359 minor Scaleway [Kafka] - [mil] - API instabilities Sep 15 13:59 — 23 359 major Adapty Elevated API Errors in EU region Sep 15 13:43 2 h 40 min 1 no impact stated Fireworks Service Degradation for one of our Serverless models Sep 15 13:34 1 h 3 min 54 1,394 major Infobip Multiple Locations - Customer Portal service degradation Sep 15 13:18 27 min 21 179 major Kaseya Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact Sep 15 13:02 2 h 36 min 2 3 minor Scaleway [Serverless Containers] - [mil] - API instabilities Sep 15 12:55 3 h 12 min 23 359 major Voyage AI Elevated 503s on voyage-context-4 Sep 15 12:52 28 min 13 193 major Hostinger· Hosting24 hPanel Accessibility Issues Sep 15 12:36 3 h 40 min 1 major Whatfix DAP (Web) - North America - Multi Format Outputs and DAP (Web) - North America - Push to Production Service are down Sep 15 12:14 3 min 3 5 minor Harness.io· OverOps IACM Module Registry performance degradation Sep 15 12:05 2 h 53 min 3 36 minor Sanity Elevated API Errors Sep 15 11:46 34 min 1 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Belgium Sep 15 11:44 4 h 14 min 827 1,915 4major Telesign Operator Alert - Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/2026 Sep 15 11:42 13 h 8 min 8 464 minor GoDaddy Web Hosting Websites Degraded Sep 15 11:32 1 min 3 10 minor FreedomPay Alert: Freeway Processing Issues Sep 15 11:32 7 min 3 726 major Telesign 2-Way service interruptions Belgium (BE) - Orange (Mobistar) (206/10;08) - 09/15/26 Sep 15 11:24 1 h 56 min 8 464 major Gorgias Issues with closing tickets Sep 15 10:42 46 min 3 no impact stated Worldpay INC0651010 - Worldwide Payment Gateway (WPG) - IYZICO - Transaction Authorizations Sep 15 10:17 — 10 57 minor Grafana Increased Execution Time for Browser Checks in Synthetic Monitoring Sep 15 10:00 1 h 17 min 56 771 major Anthropic Intermittent error spikes for Claude Mythos 5.1 and Claude Fable 5.1 Sep 15 09:48 1 h 26 min 583 1,877 6minor Cleverbridge Partially degraded cart loading performance Sep 15 09:47 3 h 48 min 3 7 minor GitHub Disruption with some GitHub services Sep 15 09:47 1 h 30 min 209 1,187 minor Etleap Increased pipeline latencies Sep 15 09:27 2 h 43 min 1 37 major Webflow [RESOLVED] Reports of 500 intermittent errors affecting some hosted sites Sep 15 09:06 3 h 44 min 16 28 minor Exact Exact Venice - Webconnect services unavailable (BE) Sep 15 09:05 23 h 10 min 1 2 minor Red Hat Quay.io Security Scanning on maintenance Sep 15 08:55 13 h 33 min 8 947

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