Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 7 h 48 min

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil

Listed as a subprocessor by 721 tracked vendors · 1,617 within 2 hops · In window: 2 of its subprocessors · In window: 2 vendors listing it (6 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Datadog · listed by 377 tracked vendors · incident: Users are unable to acknowledge, escalate, or resolve On-Call Pages, Sep 25 15:11 UTC Datadog Sinch · listed by 24 tracked vendors · incident: Customer Support - Ticketing System, Sep 25 15:31 UTC Sinch Amazon Web Services · listed by 1,344 tracked vendors Amazon Web Services Google Cloud · listed by 1,176 tracked vendors Google Cloud OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Anthropic · listed by 510 tracked vendors Anthropic Slack · listed by 445 tracked vendors Slack Snowflake · listed by 309 tracked vendors Snowflake Fivetran · listed by 140 tracked vendors Fivetran ClickHouse · listed by 125 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Postmark · listed by 93 tracked vendors Postmark ElevenLabs · listed by 80 tracked vendors ElevenLabs Twilio · listed by 426 tracked vendors Twilio SendGrid · listed by 301 tracked vendors SendGrid Segment · listed by 162 tracked vendors Segment Datadog · listed by 377 tracked vendors · incident: Users are unable to acknowledge, escalate, or resolve On-Call Pages, Sep 25 15:11 UTC Datadog Telnyx · listed by 15 tracked vendors · incident: Telnyx's Support AI Assistant (TAIA) - currently unavailable, Sep 25 15:00 UTC Telnyx Stripe · listed by 570 tracked vendors Stripe Anthropic · listed by 510 tracked vendors Anthropic Salesforce · listed by 463 tracked vendors Salesforce Sentry · listed by 398 tracked vendors Sentry HubSpot · listed by 378 tracked vendors HubSpot Zendesk · listed by 354 tracked vendors Zendesk Intercom · listed by 312 tracked vendors Intercom Atlassian · listed by 283 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta MongoDB · listed by 210 tracked vendors MongoDB GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 162 tracked vendors Zoom Sinch · listed by 24 tracked vendors · incident: Customer Support - Ticketing System, Sep 25 15:31 UTC Sinch Brevo · listed by 15 tracked vendors · incident: Issue with push notifications in conversation mobile app, Sep 25 14:42 UTC Brevo Buffer · listed by 1 tracked vendor · incident: Issues with Buffer fully loading, Sep 25 14:44 UTC Buffer Canonical · listed by 1 tracked vendor · incident: Component "assets.ubuntu.com" and a few other components are Down, Sep 25 15:05 UTC Canonical VTEX · listed by 0 tracked vendors · incident: Admin Access Issue, Sep 25 14:50 UTC VTEX OpenAI · listed by 691 tracked vendors OpenAI Microsoft · listed by 661 tracked vendors Microsoft Cloudflare · listed by 514 tracked vendors Cloudflare Slack · listed by 445 tracked vendors Slack Mailgun · listed by 218 tracked vendors Mailgun posthog · listed by 195 tracked vendors posthog Mixpanel · listed by 141 tracked vendors Mixpanel Fivetran · listed by 140 tracked vendors Fivetran Pendo · listed by 133 tracked vendors Pendo Amplitude · listed by 131 tracked vendors Amplitude ClickHouse · listed by 125 tracked vendors ClickHouse Elasticsearch · listed by 118 tracked vendors Elasticsearch Pylon · listed by 87 tracked vendors Pylon Vanta · listed by 87 tracked vendors Vanta Fullstory · listed by 84 tracked vendors Fullstory + 13 more+ 707 more+ 876 more

Incidents starting 30 min before to 2 h after

Datadog subprocessor of Twilio, SendGrid, Segment Users are unable to acknowledge, escalate, or resolve On-Call Pages ↗ minor +11 min 27 min
Sinch subprocessor of Twilio, SendGrid, Segment Customer Support - Ticketing System ↗ minor +30 min 54 min
Telnyx lists Segment Telnyx's Support AI Assistant (TAIA) - currently unavailable ↗ major 0 min 54 min
Brevo lists Anthropic, Zendesk (2 hops) Issue with push notifications in conversation mobile app ↗ minor −19 min 15 min
Buffer lists Stripe, Anthropic (2 hops) Issues with Buffer fully loading ↗ major −16 min 1 h 20 min
VTEX lists Zendesk, Vercel (2 hops) Admin Access Issue ↗ minor −11 min 1 h 28 min
Canonical lists Salesforce (2 hops) Component "assets.ubuntu.com" and a few other components are Down ↗ major +4 min 11 min
FingerprintPro lists WorkOS, rollbar (2 hops) Ingress endpoint degradations ↗ minor +1 h 3 min 1 h 28 min

Incidents

minor Twilio· SendGrid· Segment Intermittent Trial Unit Errors for Verify 'Try it out' Feature Sep 25 23:51 1 h 24 min 721 1,617 minor Cursor Investigating service degradation — Grok Bot Sep 25 23:47 45 min 8 24 minor Worldpay INC0665639 - A third-party issue is causing an increase in transaction authorization failures on the Visa network Sep 25 23:22 5 h 6 min 10 47 major Flexera Flexera One IT Asset Management - App Portal Errors and API Request Failures Sep 25 23:18 2 days 1 critical Snowflake INC20000237 Sep 25 23:00 1 h 20 min 309 1,640 4critical OpenAI Issues with Codex Sep 25 22:58 55 min 691 1,663 4no impact stated ZoomInfo Chorus Platform UI data Processing Delay Sep 25 21:04 2 h 57 min 42 153 no impact stated Veracode Veracode Platform is unavailable for some users - Recovered Sep 25 20:40 11 min 3 minor Xactus ongoing Equifax Activation Delays - Undisclosed DebtX Sep 25 20:25 ongoing 1 minor Maven AGI Agent Designer Authentication Degredation Sep 25 20:04 5 h 11 min 4 26 major New Relic Data Irregularities for US region Sep 25 19:57 2 h 35 min 79 347 no impact stated Worldpay INC0665567 - Authorizations & Payments - Visa Sep 25 19:30 — 10 47 major Telestream Telestream Cloud API partial outage Sep 25 19:18 1 min 1 12 minor GoDaddy Support Services Degraded Sep 25 18:40 2 h 44 min 3 9 major Render Build and deploy failures in Oregon Sep 25 18:26 12 min 17 99 minor Twilio· SendGrid· Segment SMS Delivery Failures From a Subset of Twilio Short Codes to T-Mobile United States Sep 25 18:11 2 h 24 min 721 1,617 6minor Zoom ongoing Service Degradation Affecting Customer Using Polycom Devices Going Offline Sep 25 17:45 ongoing 162 841 minor JumpCloud Degraded Commands Service Sep 25 17:27 1 h 5 min 4 5 no impact stated Middesk Degraded Performance on Tennessee SOS Search Sep 25 16:51 1 min 6 42 minor Telesign Operator Service Alert - Italy (IT) - All MNO's - Quality degradation Sep 25 16:43 1 h 33 min 7 407 major Flexera Flexera One - IT Asset Management - Inventory Data Loading Issues Sep 25 16:19 14 h 54 min 1 no impact stated Modern Treasury Sandbox Payments Sep 25 16:11 2 h 46 min 2 3 minor Kombo Passthrough API errors Sep 25 16:07 36 min 7 9 minor FingerprintPro Ingress endpoint degradations Sep 25 16:04 1 h 28 min 2 3 minor Worldpay INC0665327 - Worldwide Payment Gateway (WPG) - Cardinal 3D Secure Authentication Sep 25 15:54 30 min 10 47 no impact stated Hostinger· Hosting24 Emergency Server Agency BR-Node9 Maintenance Sep 25 15:38 1 h 48 min 1 minor Sinch Customer Support - Ticketing System Sep 25 15:31 54 min 24 1,019 3minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat United Arab Emirates Sep 25 15:27 7 h 1 min 721 1,617 2no impact stated Northflank Degraded SSO login via WorkOS Sep 25 15:15 46 min 1 minor Datadog Users are unable to acknowledge, escalate, or resolve On-Call Pages Sep 25 15:11 27 min 377 1,474 5major Canonical Component "assets.ubuntu.com" and a few other components are Down Sep 25 15:05 11 min 1 1,176 minor Twilio· SendGrid· Segment Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil Sep 25 15:01 7 h 48 min 721 1,617 2major Telnyx Telnyx's Support AI Assistant (TAIA) - currently unavailable Sep 25 15:00 54 min 15 192 1minor bunny.net Degraded Optimizer Response times Sep 25 14:49 2 h 25 min 6 9 major Buffer Issues with Buffer fully loading Sep 25 14:44 1 h 20 min 1 minor Brevo Issue with push notifications in conversation mobile app Sep 25 14:42 15 min 15 20 minor Pennylane Pennylane application disruption Sep 25 14:25 36 min 1 minor Greenhouse Greenhouse Report Connector Outage Sep 25 14:25 51 min 5 7 no impact stated Veracode Veracode Platform Unavailable -Service restored Sep 25 13:57 2 h 38 min 3 minor Scaleway [EDGE] Faulty cache server Sep 25 13:45 3 days 17 309 1minor PagerDuty Issue Identified - Incident Workflows experiencing delays Sep 25 13:39 1 h 17 min 36 213 minor Verda Service Disruption Affecting Some Instances, Storage Volumes, and Billing Sep 25 13:08 2 h 54 min 3 46 critical Infobip Multiple Locations - Multiple services degradation Sep 25 12:56 12 min 18 151 no impact stated Teamtailor Degraded performance Sep 25 12:33 1 min 2 3 major Cerebras Partial Service Disruption Sep 25 12:16 4 h 58 min 18 854 no impact stated Scrive Third-party eID Issue: Norwegian BankID Sep 25 11:30 44 min 1 no impact stated Contentsquare some of customers might not able access all Synthetic Monitorings features. Sep 25 11:03 1 min 7 91 no impact stated Hostinger· Hosting24 Emergency Server US-900 Maintenance Sep 25 10:31 2 h 51 min 1 no impact stated SuprSend Some Inbox clients are not able to join room Sep 25 10:16 29 min 1 2 critical oapps Forwarder outage Sep 25 09:46 6 h 9 min 1

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