Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 5 days

SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico

Listed as a subprocessor by 814 tracked vendors · 1,870 within 2 hops · In window: 1 vendor listing it (3 within 2 hops)

Twilio · SendGrid · Segment · listed by 474 tracked vendors Twilio · SendGrid · SegmentSuprSend · listed by 1 tracked vendor · incident: Object/Users/Preferences API is back up, Sep 20 19:44 UTC SuprSendStripe · listed by 716 tracked vendors Verda · listed by 3 tracked vendors · incident: Serverless container upload issue, Sep 20 18:05 UTC VerdaLinear · listed by 91 tracked vendors LangChain · listed by 53 tracked vendors LiveKit · listed by 33 tracked vendors Anthropic · listed by 561 tracked vendors Depot · listed by 1 tracked vendor · incident: Some CI jobs failing to start, Sep 20 18:09 UTC DepotCloudflare · listed by 593 tracked vendors posthog · listed by 237 tracked vendors Pendo · listed by 146 tracked vendors Fullstory · listed by 93 tracked vendors HubSpot · listed by 472 tracked vendors Mixpanel · listed by 168 tracked vendors Supabase · listed by 68 tracked vendors Hex · listed by 42 tracked vendors Paddle · listed by 33 tracked vendors Sentry · listed by 458 tracked vendors Salesforce · listed by 497 tracked vendors Merge API · listed by 59 tracked vendors Clearbit · listed by 36 tracked vendors Datadog · listed by 414 tracked vendors Mailgun · listed by 238 tracked vendors OpenRouter · listed by 46 tracked vendors Modal · listed by 40 tracked vendors Intercom · listed by 368 tracked vendors OpenAI · listed by 788 tracked vendors Atlassian · listed by 297 tracked vendors Deepgram · listed by 70 tracked vendors Akamai · listed by 43 tracked vendors Confluent · listed by 38 tracked vendors Okta · listed by 276 tracked vendors Fivetran · listed by 146 tracked vendors Elasticsearch · listed by 129 tracked vendors Temporal · listed by 44 tracked vendors MongoDB · listed by 225 tracked vendors Amplitude · listed by 139 tracked vendors Fastly · listed by 52 tracked vendors GitHub · listed by 209 tracked vendors ClickHouse · listed by 129 tracked vendors Langfuse · listed by 33 tracked vendors Zoom · listed by 179 tracked vendors LinkedIn · listed by 57 tracked vendors Dropbox · listed by 35 tracked vendors Vercel · listed by 169 tracked vendors Resend · listed by 76 tracked vendors Fireworks · listed by 49 tracked vendors turbopuffer · listed by 39 tracked vendors Zapier · listed by 131 tracked vendors Vanta · listed by 107 tracked vendors Hyperdoc (a.k.a. Recall.ai) · listed by 44 tracked vendors WorkOS · listed by 110 tracked vendors Pylon · listed by 90 tracked vendors Baseten · listed by 48 tracked vendors Mailchimp · listed by 108 tracked vendors Metabase · listed by 36 tracked vendors

Incidents starting 30 min before to 2 h after

SuprSend lists SendGrid Object/Users/Preferences API is back up ↗ no impact stated +1 h 57 min 2 min
Verda lists Stripe, HubSpot (2 hops) Serverless container upload issue ↗ no impact stated +18 min —
Depot lists Stripe, Anthropic (2 hops) Some CI jobs failing to start ↗ major +22 min 5 min

Incidents

minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from Twilio to Airtel India Sep 22 06:55 5 h 54 min 828 1,916 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Du United Arab Emirates Sep 22 06:19 5 h 20 min 828 1,916 1minor UiPath Users are unable to scroll/edit Form Tasks (Advanced forms only) in Action Center Sep 22 06:04 1 h 27 min 2 12 1critical Sinch Service Degradation – Calling – AP-Southeast-1 Sep 22 05:40 2 h 56 min 29 1,181 3minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Izzi Mexico Sep 22 04:20 3 h 56 min 828 1,916 2minor Sinch Delivery Issue Mexico - Izzi Sep 22 03:47 2 h 16 min 29 1,181 3minor Cursor Investigating service degradation Sep 22 01:07 35 min 10 29 1major Anthropic Elevated errors for multiple models Sep 22 00:57 1 h 37 min 586 1,879 1major Aiven Aiven Console and API are down Sep 22 00:55 7 h 10 min 22 892 1minor Akamai Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan Sep 22 00:30 8 days 46 1,133 1minor Twilio· SendGrid· Segment Delayed Intelligent Alerts Notifications and Stale Alert History in Console Sep 21 23:54 1 h 7 min 828 1,916 5minor Fireworks Service Degradation for Deepseek V4.1 Flash Sep 21 23:53 7 min 54 1,395 2no impact stated Buildkite AWS us-east-1 outage Sep 21 23:47 45 min 3 5 2no impact stated TypeSafe AI API issues Sep 21 23:40 — 7 207 1no impact stated ElevenLabs ElevenReader Elevated Error Rates Sep 21 23:25 3 h 31 min 106 1,518 5minor Sinch Delivery Issue France - Orange Sep 21 22:48 1 h 1 min 29 1,181 3minor Buildkite Increased latency and error rates Sep 21 22:35 1 h 10 min 3 5 2major Smartsheet Investigating blank page or error on Smartsheet Login Sep 21 22:21 5 h 21 min 11 13 1critical Pendo Guide targeting impacted in US Environment Sep 21 20:54 34 min 149 717 1major Baseten Elevated inference 500s for a subset of models deployed in GCP central1 Sep 21 18:34 6 min 53 1,217 1minor Notion· Notion Sign in with Apple Intermittently Failing Sep 21 17:25 39 min 37 164 2no impact stated Twilio· SendGrid· Segment Verify Voice Traffic Failures to Japan Sep 21 17:25 — 828 1,916 8minor Harness.io· OverOps Dashboard aggregator experiencing timeouts across prod2 since 15:04 UTC (Sept 21) Sep 21 16:39 1 h 53 min 3 36 1major Greenhouse MyGreenhouse: Job Search unavailable Sep 21 16:37 38 min 5 7 1no impact stated Sigma Unable to change email message in scheduled exports inside Sigma reports Sep 21 16:34 1 h 54 min 29 326 1minor CircleCI· Vamp Delays starting Linux Machine jobs Sep 21 16:22 47 min 8 45 1major Confluent Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 Sep 21 16:04 9 h 27 min 40 1,194 4minor Klaviyo Flow sending delays Sep 21 15:56 2 h 2 min 7 8 2minor Ashby Ashby is unavailable in South East Asia Sep 21 15:49 3 h 3 min 5 119 1minor HighLevel Utm parameters for hidden fields are not populating Sep 21 15:48 8 h 7 min 2 2minor Zoom Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region Sep 21 15:45 48 min 186 1,020 2minor Zapier Agent runs (agents.zapier.com) intermittently experiencing 429 errors Sep 21 15:30 3 h 57 min 130 734 5major GoCardless Delayed BACS reports Sep 21 15:28 24 h 28 min 6 29 2major Netlify Errors accessing Netlify-hosted sites Sep 21 15:12 1 h 24 min 13 32 3no impact stated Twilio· SendGrid· Segment API Errors Affecting Multiple Services Sep 21 14:45 24 min 828 1,916 18minor Snyk Snyk Code Services Degraded in MT-US-01 Sep 21 14:43 3 h 24 min 5 6 2minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Claro Brazil Sep 21 13:42 8 h 3 min 828 1,916 9major Barracuda Networks Inky log ingestion delay Sep 21 13:41 24 h 41 min 1 14 1minor Baseten Metrics degradation in UI and API. **Inference not affected** Sep 21 13:31 11 min 53 1,217 1major Mindtickle Users Unable to Log In to Mindtickle Platform Sep 21 13:13 3 h 28 min 3 5 1major Uberall Store Locator Outage Sep 21 12:44 13 min 1 1major LiveRamp Incident Resolved for Public API - Distribution API via Grafana Sep 21 11:36 8 min 12 99 1minor Vimeo Vimeo Record is degraded Sep 21 09:55 1 h 53 min 9 14 1minor Twilio· SendGrid· Segment Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers Sep 21 09:51 17 h 45 min 828 1,916 3minor Datadog Delayed Monitors Notifications Sep 21 09:44 46 min 422 1,705 4minor Workato Workato FileStorage Performance Degradation Sep 21 09:00 — 68 720 2major Dotfile Client Portal issue Sep 21 08:38 1 h 47 min 1 2minor Cursor Investigating service degradation Sep 21 06:39 21 min 10 29 1minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Telemat Cel Brazil Sep 20 22:28 36 h 35 min 828 1,916 1minor GitHub Incident with Pull Requests Sep 20 22:13 1 h 8 min 210 1,188 1

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