Third Party Index

Upstream incidents

minorunder way · Supabase· · ongoing

Intermittent latency in Eastern US

Listed as a subprocessor by 66 tracked vendors · 445 within 2 hops · In window: 1 of its subprocessors · In window: 1 vendor listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 783 tracked vendors · incident: Support available via email, Sep 29 17:49 UTC OpenAI Amazon Web Services · listed by 1,510 tracked vendors Amazon Web Services Google Cloud · listed by 1,372 tracked vendors Google Cloud Cloudflare · listed by 588 tracked vendors Cloudflare Slack · listed by 511 tracked vendors Slack Sentry · listed by 454 tracked vendors Sentry HubSpot · listed by 453 tracked vendors HubSpot Atlassian · listed by 298 tracked vendors Atlassian GitHub · listed by 206 tracked vendors GitHub Vercel · listed by 168 tracked vendors Vercel Postmark · listed by 107 tracked vendors Postmark Hex · listed by 43 tracked vendors Hex Front · listed by 40 tracked vendors Front PandaDoc · listed by 35 tracked vendors PandaDoc Supabase · listed by 66 tracked vendors Supabase Plain · listed by 45 tracked vendors · incident: Ari Playground is broken across all workspaces, Sep 29 16:40 UTC Plain Elasticsearch · listed by 128 tracked vendors Elasticsearch Resend · listed by 77 tracked vendors Resend Deepgram · listed by 76 tracked vendors Deepgram LangChain · listed by 50 tracked vendors LangChain Braintrust · listed by 31 tracked vendors Braintrust Axiom · listed by 20 tracked vendors Axiom Upstash · listed by 20 tracked vendors Upstash Firecrawl · listed by 17 tracked vendors Firecrawl Browserbase · listed by 13 tracked vendors Browserbase Rev · listed by 13 tracked vendors Rev Estuary · listed by 4 tracked vendors Estuary Helply · listed by 4 tracked vendors Helply Sendbird · listed by 4 tracked vendors Sendbird Close · listed by 5 tracked vendors · incident: Application impairment, Sep 29 17:48 UTC Close Descript · listed by 1 tracked vendor · incident: Transcription jobs failing, Sep 29 18:12 UTC Descript Blacksmith · listed by 0 tracked vendors · incident: US west cache failure, Sep 29 17:00 UTC Blacksmith Salesforce · listed by 497 tracked vendors Salesforce Twilio · listed by 476 tracked vendors Twilio Zendesk · listed by 381 tracked vendors Zendesk SendGrid · listed by 340 tracked vendors SendGrid Mailgun · listed by 239 tracked vendors Mailgun GitHub · listed by 206 tracked vendors GitHub Zoom · listed by 182 tracked vendors Zoom Segment · listed by 177 tracked vendors Segment Vercel · listed by 168 tracked vendors Vercel Mixpanel · listed by 164 tracked vendors Mixpanel Pendo · listed by 144 tracked vendors Pendo Zapier · listed by 129 tracked vendors Zapier Vanta · listed by 105 tracked vendors Vanta ElevenLabs · listed by 100 tracked vendors ElevenLabs Pylon · listed by 91 tracked vendors Pylon Linear · listed by 90 tracked vendors Linear Calendly.com · listed by 52 tracked vendors Calendly.com + 8 more+ 52 more+ 359 more

Incidents starting 30 min before to 2 h after

OpenAI subprocessor of Supabase Support available via email ↗ no impact stated +1 h 23 min 5 h 29 min
Plain lists Supabase Ari Playground is broken across all workspaces ↗ major +14 min 44 min
Blacksmith lists Resend, Braintrust (2 hops) US west cache failure ↗ no impact stated +34 min 1 h 32 min
Close lists Firecrawl (2 hops) Application impairment ↗ major +1 h 22 min 26 min
Descript lists Braintrust (2 hops) Transcription jobs failing ↗ major +1 h 45 min 53 min

Incidents

minor Buildkite Delayed notifications Sep 30 01:03 1 h 28 min 3 5 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Tigo Guatemala Sep 30 00:43 11 h 55 min 806 1,854 3major Kaseya [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness Sep 30 00:25 37 min 2 3 minor Sinch Delivery Issue Guatemala - Tigo Sep 29 23:50 12 h 40 min 28 1,151 3major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 29 23:24 1 h 14 min 1 2 major Veryfi API is down Sep 29 23:08 7 min 2 34 critical RudderStack Data Ingestion Issue in the EU region Sep 29 21:57 1 h 1 min 14 80 minor Hightouch Slow Application Loading and Intermittent UI Errors Sep 29 21:53 1 h 9 min 30 197 minor Xero Degraded Performance: US Payroll (Powered by Gusto) Sep 29 20:57 6 h 38 min 30 102 no impact stated Harness.io· OverOps SSO login failures for the published Harness Okta application Sep 29 20:31 2 days 3 35 minor Akamai Akamai Control Center and Configuration Deployment Issues Sep 29 20:28 53 min 46 1,104 no impact stated Aiven Issue with PostgreSQL major version upgrade Sep 29 20:14 4 h 27 min 22 867 1major EBANX [Colombia][E-Wallet] Payment processing degradation Sep 29 20:11 2 h 8 min 1 9 minor GatewayAPI GatewayAPI.EU incident Sep 29 20:08 18 min 2 3 minor Salesloft Multiple teams experiencing call activity syncing issues to Salesforce Sep 29 19:59 23 h 55 min 32 194 minor Runway We've identified a problem and are working on a fix Sep 29 19:59 2 h 21 min 4 145 major Cursor Investigating service degradation - xAI models Sep 29 19:43 34 min 9 28 minor Worldpay INC0670152 - Credit/Debit Network | Visa Sep 29 19:31 2 h 15 min 10 54 minor Kong Search ingestion delayed in US Region Sep 29 19:30 37 h 49 min 2 34 major Fly.io GRU Networking Issues Sep 29 19:30 — 15 159 no impact stated Recorded Future Portal disruption of service Sep 29 19:23 2 min 1 2 critical Rippling Rippling app is down Sep 29 19:20 8 h 35 min 10 23 major LiveRamp Incident Resolved for Public API - Activation API via Grafana Sep 29 18:49 3 min 12 96 major ElevenLabs Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures Sep 29 18:49 1 h 33 min 100 1,474 major Maven AGI Voice calls temporarily unavailable Sep 29 18:46 19 h 56 min 4 27 minor Harness.io· OverOps CI Linux Cloud VM Networking issues - intermittent Sep 29 18:45 3 h 15 min 3 35 minor Transcend Slowdowns on primary backend Sep 29 18:36 — 7 21 minor Middesk Elevated response times for Signal API Sep 29 18:31 3 h 27 min 6 49 minor ESET ongoing Some users may experience degraded ESET PROTECT web console performance Sep 29 18:14 ongoing 1 2 major Descript Transcription jobs failing Sep 29 18:12 53 min 1 5 minor OpenAI Elevated errors across ChatGPT, Codex, and the API including the Agents API Sep 29 17:52 5 h 21 min 783 1,904 5no impact stated OpenAI Support available via email Sep 29 17:49 5 h 29 min 783 1,904 5major Close Application impairment Sep 29 17:48 26 min 5 119 minor Middesk Delays in Business Verification order processing Sep 29 17:33 4 h 24 min 6 49 major Automattic "Beeper" is Down Sep 29 16:56 1 min 16 145 major Plain Ari Playground is broken across all workspaces Sep 29 16:40 44 min 45 1,003 minor Worldpay INC0669956 | eCommerce (VAP) - Secure Scheduled Reports (SSR) - Availability Sep 29 16:35 2 h 15 min 10 54 minor Supabase ongoing Intermittent latency in Eastern US Sep 29 16:26 ongoing 66 445 1minor Qualys US Platform 3: Delay in data processing to the UI for Portal modules (IM-12887) Sep 29 15:46 3 days 6 21 minor Telesign Operator Service Alert -Country Name - Operator (MNC/MCC) Sep 29 15:40 14 h 24 min 7 449 minor Upstash Brief connection proxy degradation in us-east-1 Sep 29 15:12 — 20 266 1major Hostinger· Hosting24 Hostinger AI Builder Downtime Sep 29 15:11 43 min 1 minor Formstack· Intellistack Formstack Sign API Authentication Issues Sep 29 14:49 31 h 39 min 7 23 major Black Forest Labs EU cluster increased latencies Sep 29 14:48 20 h 14 min 4 74 minor Harness.io· OverOps Prod2: CV is failing with errors for all customers Sep 29 14:41 4 h 8 min 3 35 critical Entri Entri Sell: GoDaddy purchase flow unavailable Sep 29 14:37 57 min 4 9 minor Cursor Investigating service degradation — Cloud Agents and Grok Bot Sep 29 14:25 3 h 40 min 9 28 major Anthropic Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API Sep 29 14:21 2 h 5 min 572 1,818 9minor Velos IoT Connectivity Issues / ICCID Range 894450* Sep 29 14:20 3 days 1 critical Box [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads Sep 29 14:15 1 h 14 min 42 398

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