Third Party Index

Upstream incidents

minor· Conga· · 6 h 37 min

Investigating Issue Impacting Conga Platform - EU region

Listed as a subprocessor by 9 tracked vendors · 483 within 2 hops · In window: 0 vendors listing it (2 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,363 tracked vendors Amazon Web Services Google Cloud · listed by 1,201 tracked vendors Google Cloud Microsoft · listed by 672 tracked vendors Microsoft Salesforce · listed by 469 tracked vendors Salesforce Twilio · listed by 431 tracked vendors Twilio Pusher · listed by 47 tracked vendors Pusher Box · listed by 40 tracked vendors Box Docebo · listed by 8 tracked vendors Docebo Formstack · listed by 6 tracked vendors Formstack ConvertAPI · listed by 5 tracked vendors ConvertAPI OneSpan · listed by 2 tracked vendors OneSpan PROS · listed by 1 tracked vendor PROS Conga · listed by 9 tracked vendors Conga Salesforce · listed by 469 tracked vendors Salesforce Tableau · listed by 38 tracked vendors Tableau Digicert · listed by 2 tracked vendors Digicert Bluebeam · listed by 0 tracked vendors Bluebeam Chartbeat · listed by 0 tracked vendors Chartbeat Edmentum · listed by 0 tracked vendors Edmentum EverTrue · listed by 0 tracked vendors EverTrue Nextiva · listed by 0 tracked vendors Nextiva UltraDNS · listed by 0 tracked vendors UltraDNS Pinecone · listed by 27 tracked vendors · incident: [Serverless][AWS][us-west-2] 5xx errors on the readpath, Sep 17 05:37 UTC Pinecone Canonical · listed by 1 tracked vendor · incident: "Landscape" is Down, Sep 17 06:41 UTC Canonical OpenAI · listed by 701 tracked vendors OpenAI Stripe · listed by 586 tracked vendors Stripe Cloudflare · listed by 525 tracked vendors Cloudflare Datadog · listed by 380 tracked vendors Datadog Atlassian · listed by 286 tracked vendors Atlassian Okta · listed by 260 tracked vendors Okta Mailgun · listed by 220 tracked vendors Mailgun MongoDB · listed by 212 tracked vendors MongoDB Vercel · listed by 143 tracked vendors Vercel ClickHouse · listed by 127 tracked vendors ClickHouse Elasticsearch · listed by 121 tracked vendors Elasticsearch Zapier · listed by 117 tracked vendors Zapier WorkOS · listed by 111 tracked vendors WorkOS Vanta · listed by 87 tracked vendors Vanta Databricks · listed by 84 tracked vendors Databricks Fullstory · listed by 84 tracked vendors Fullstory New Relic · listed by 82 tracked vendors New Relic Deepgram · listed by 67 tracked vendors Deepgram + 454 more

Incidents starting 30 min before to 2 h after

Pinecone lists Salesforce (2 hops) [Serverless][AWS][us-west-2] 5xx errors on the readpath ↗ major −27 min 11 h 7 min
Canonical lists Salesforce (2 hops) "Landscape" is Down ↗ major +37 min 13 min

Incidents

minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 48 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 732 1,650 4no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 16 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 16 21 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 14 25 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 16 21 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 732 1,650 4minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 16 50 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 5 85 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 12 130 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 12 130 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 19 315 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,201 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 52 1,231 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 6 14 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 483 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 27 286 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 143 697 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 44 326 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,201 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3 no impact stated Broadcom EMEA and NAM Email Quarantine Portal Login Issue Sep 17 01:21 30 h 29 min 2 major Retell AI Call service disruption Sep 17 01:15 19 min 4 59 minor Criteo Data Processing Delays - Reporting Tools Affected Sep 17 01:13 4 h 25 min 4 critical Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 17 01:11 13 h 20 min 12 62 1no impact stated Genesys Elevated Error Rates - APAC (Sydney) Sep 17 00:50 1 min 7 30 minor Dash0 Spans ingestion delay in AWS eu-west-1 region Sep 17 00:21 2 h 21 min 2 12 minor Notion· Notion Duplicate characters when editing with a Korean keyboard on iOS Sep 16 23:58 22 h 5 min 31 130 minor Bullhorn Bullhorn Back Office - Performance Issues Sep 16 23:57 2 h 50 min 2 3 no impact stated Stripe Elevated declines on Visa Sep 16 23:33 1 h 44 min 586 1,415 1minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United States Sep 16 23:29 20 h 28 min 732 1,650 6minor Worldpay INC0652637 - Credit/Debit Network - Visa Sep 16 23:21 2 h 45 min 10 48 no impact stated Formassembly Salesforce Connector Authorization Issues Following Recent Salesforce Outage Sep 16 22:43 15 h 46 min 1 minor Workato Deployments and RLCM Performance Degradation Sep 16 21:50 9 h 9 min 64 652 major Discord Issue establishing voice call Sep 16 21:32 1 h 2 min 14 101 no impact stated Prismatic Elevated error rates in US-WEST-2 only Sep 16 21:18 1 min 4 18 minor Qualys US Platform 3: Delay in data processing to the UI and via API (IM-12872) Sep 16 20:24 44 h 44 min 6 20 critical AssemblyAI Outage on US Async Endpoint Sep 16 20:22 1 h 14 min 51 430 minor Langfuse OTEL ingestion queue delay over 10 minutes in US Sep 16 20:20 1 h 11 min 28 232 no impact stated Worldpay INC0652739 - Mastercard Debit (Maestro) - Transaction Authorizations Sep 16 20:00 — 10 48 major Automattic "Tumblr API (Tumblr)" is Down Sep 16 19:57 1 min 12 130 minor Kaseya Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations Sep 16 19:39 43 h 17 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs to Smart Communications Philippines Sep 16 19:36 11 h 17 min 732 1,650 1no impact stated Discord API Errors Sep 16 19:03 24 min 14 101 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan Sep 16 18:57 3 h 25 min 732 1,650 3

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