Third Party Index

Upstream incidents

minor· Twilio· SendGrid· Segment· · 16 h 53 min

Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom

Listed as a subprocessor by 752 tracked vendors · 1,706 within 2 hops · In window: 9 vendors listing it (12 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,402 tracked vendors Amazon Web Services Google Cloud · listed by 1,247 tracked vendors Google Cloud OpenAI · listed by 722 tracked vendors OpenAI Microsoft · listed by 692 tracked vendors Microsoft Anthropic · listed by 531 tracked vendors Anthropic Slack · listed by 465 tracked vendors Slack Datadog · listed by 389 tracked vendors Datadog Snowflake · listed by 314 tracked vendors Snowflake Fivetran · listed by 143 tracked vendors Fivetran ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Postmark · listed by 99 tracked vendors Postmark ElevenLabs · listed by 84 tracked vendors ElevenLabs Meta · listed by 75 tracked vendors Meta Twilio · listed by 442 tracked vendors Twilio SendGrid · listed by 317 tracked vendors SendGrid Segment · listed by 165 tracked vendors Segment Zapier · listed by 121 tracked vendors · incident: Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222), Sep 28 12:13 UTC Zapier Grafana · listed by 54 tracked vendors · incident: Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU), Sep 28 12:02 UTC Grafana Notion · listed by 20 tracked vendors · incident: AI Connector search results to be unavailable., Sep 28 10:47 UTC Notion Webflow · listed by 14 tracked vendors · incident: [RESOLVED] Increased publishing times for some customers, Sep 28 10:30 UTC Webflow Notion · listed by 11 tracked vendors · incident: AI Connector search results to be unavailable., Sep 28 10:47 UTC Notion Teamtailor · listed by 2 tracked vendors · incident: Degraded performance, Sep 28 11:52 UTC Teamtailor Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Blackbaud Education Management Solutions #000695053, Sep 28 10:24 UTC Blackbaud Ciptex · listed by 0 tracked vendors · incident: Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone United Kingdom, Sep 28 10:46 UTC Ciptex Cognite AS · listed by 0 tracked vendors · incident: Degraded Performance - Scheduled Calculations in Charts, Sep 28 11:18 UTC Cognite AS Stripe · listed by 618 tracked vendors Stripe Anthropic · listed by 531 tracked vendors Anthropic Salesforce · listed by 479 tracked vendors Salesforce Sentry · listed by 412 tracked vendors Sentry HubSpot · listed by 397 tracked vendors HubSpot OpenAI · listed by 722 tracked vendors OpenAI Microsoft · listed by 692 tracked vendors Microsoft Cloudflare · listed by 542 tracked vendors Cloudflare Mailgun · listed by 226 tracked vendors Mailgun posthog · listed by 203 tracked vendors posthog Mixpanel · listed by 153 tracked vendors Mixpanel Fivetran · listed by 143 tracked vendors Fivetran Pendo · listed by 140 tracked vendors Pendo ClickHouse · listed by 129 tracked vendors ClickHouse Elasticsearch · listed by 123 tracked vendors Elasticsearch Vanta · listed by 94 tracked vendors Vanta Pylon · listed by 88 tracked vendors Pylon Fullstory · listed by 84 tracked vendors Fullstory Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram Merge API · listed by 61 tracked vendors Merge API Resend · listed by 57 tracked vendors Resend LinkedIn · listed by 55 tracked vendors LinkedIn Hyperdoc (a.k.a. Recall.ai) · listed by 49 tracked vendors Hyperdoc (a.k.a. Rec… Retool · listed by 48 tracked vendors Retool + 13 more+ 738 more+ 934 more

Incidents starting 30 min before to 2 h after

Blackbaud lists Twilio Active Issue Alert – Blackbaud Education Management Solutions #000695053 ↗ minor −21 min 1 h 6 min
Webflow lists Segment [RESOLVED] Increased publishing times for some customers ↗ no impact stated −15 min 4 h 33 min
Ciptex lists Twilio Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone United Kingdom ↗ minor +2 min 16 h 55 min
Notion lists Twilio AI Connector search results to be unavailable. ↗ no impact stated +2 min —
Notion lists Twilio AI Connector search results to be unavailable. ↗ no impact stated +2 min —
Cognite AS lists Twilio Degraded Performance - Scheduled Calculations in Charts ↗ major +33 min 47 h 56 min
Teamtailor lists Twilio Degraded performance ↗ no impact stated +1 h 8 min —
Grafana lists SendGrid Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) ↗ no impact stated +1 h 17 min 1 min
Zapier lists Twilio Azure DevOps connections failing: expired OAuth client secret (AADSTS7000222) ↗ minor +1 h 28 min 1 h 4 min
Signicat lists MongoDB, Mailchimp (2 hops) Incident on 3rd party service - eHerkenning/KPN and Reconi ↗ minor −27 min 1 h 7 min
FingerprintPro lists WorkOS, rollbar (2 hops) Ingress endpoint degradations ↗ minor +11 min 1 min
Imagicle Spa lists MongoDB, ElevenLabs (2 hops) Delayed propagation of Azure Entra ID changes to Imagicle UC Suite ↗ minor +15 min —

Incidents

no impact stated Formstack· Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 6 21 no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 752 1,706 4major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 31 181 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 30 669 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 31 181 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 630 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 67 1,169 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 6 43 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 54 723 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 441 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 15 198 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 67 1,169 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 425 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 144 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 44 1,045 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 88 1,003 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 5 13 no impact stated TypeSafe AI Degradation in API Traffic Sep 28 16:07 — 6 184 1no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 99 1,041 2major Metronome Invoice and line item data export tables delayed Sep 28 15:45 12 h 5 min 12 113 1minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 84 1,373 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 92 449 1minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 148 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 17 25 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,247 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 major MiniMax Elevated errors on Text-to-Speech Sep 28 14:41 22 min 6 32 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 major Automattic "Parse.ly Dashboard (Parse.ly)" is Down Sep 28 14:30 12 min 14 135 1minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 27 no impact stated Thinkific Asset Library Outage Sep 28 13:58 5 h 58 min 4 6 major ElevenLabs Agents - EU Residency Sep 28 13:57 42 min 84 1,373 no impact stated Postmark Delayed Message Delivery Sep 28 13:49 3 h 58 min 99 1,041 5minor Supabase Log Ingestion Degradation Sep 28 13:47 48 min 48 395 minor Vercel Build failures and 500 errors for functions using Edge runtime Sep 28 13:44 27 min 146 711 2minor Gladia [Europe] Add-ons is in a degraded state Sep 28 13:42 2 min 6 384 major Kaseya Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors Sep 28 13:28 4 h 49 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Receipt Delays from Twilio to CTBC Brazil Sep 28 13:25 40 h 19 min 752 1,706 10major Squarespace Squarespace loading and editing Issues Sep 28 13:17 48 min 4 major Canonical "wiki.ubuntu.com" is Down Sep 28 12:54 17 min 1 1,247

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