Third Party Index

Upstream incidents

minor· Qualtrics· · 1 h 12 min

TextIQ issues in all regions

Listed as a subprocessor by 19 tracked vendors · 229 within 2 hops · In window: 2 of its subprocessors · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those OpenAI · listed by 794 tracked vendors · incident: Elevated errors affecting ChatGPT Work mode, Sep 17 19:03 UTC OpenAI Segment · listed by 179 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Segment Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Cloudflare · listed by 599 tracked vendors Cloudflare Databricks · listed by 88 tracked vendors Databricks Fullstory · listed by 88 tracked vendors Fullstory Merge API · listed by 63 tracked vendors Merge API Akamai · listed by 46 tracked vendors Akamai IBM · listed by 26 tracked vendors IBM wiz.io · listed by 26 tracked vendors wiz.io Boomi, LP · listed by 16 tracked vendors Boomi, LP Genesys · listed by 7 tracked vendors Genesys Qualtrics · listed by 19 tracked vendors Qualtrics Zoom · listed by 182 tracked vendors Zoom Digital Realty · listed by 12 tracked vendors Digital Realty Zuora · listed by 11 tracked vendors Zuora Dovetail · listed by 9 tracked vendors Dovetail Docebo · listed by 8 tracked vendors Docebo Thinkific · listed by 4 tracked vendors Thinkific Mindtickle · listed by 3 tracked vendors Mindtickle Coalfire · listed by 1 tracked vendor Coalfire Employment Hero · listed by 1 tracked vendor Employment Hero Red Pepper Software · listed by 1 tracked vendor Red Pepper Software Sendoso · listed by 1 tracked vendor Sendoso D2L · listed by 0 tracked vendors D2L Edmentum · listed by 0 tracked vendors Edmentum Fuel Cycle · listed by 0 tracked vendors Fuel Cycle Twilio · listed by 480 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Twilio SendGrid · listed by 345 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC SendGrid Segment · listed by 179 tracked vendors · incident: SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo, Sep 17 18:36 UTC Segment Conga · listed by 9 tracked vendors · incident: Investigating Issue Impacting Sign Professional, Sep 17 19:53 UTC Conga Prezi · listed by 0 tracked vendors · incident: What's going on, Sep 17 18:27 UTC Prezi Stripe · listed by 713 tracked vendors Stripe Zapier · listed by 129 tracked vendors Zapier LinkedIn · listed by 58 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase PandaDoc · listed by 35 tracked vendors PandaDoc Dropbox · listed by 34 tracked vendors Dropbox Honeycomb · listed by 33 tracked vendors Honeycomb nylas · listed by 28 tracked vendors nylas wiz.io · listed by 26 tracked vendors wiz.io Scaleway · listed by 22 tracked vendors Scaleway Telnyx · listed by 18 tracked vendors Telnyx Webflow · listed by 16 tracked vendors Webflow Together AI · listed by 15 tracked vendors Together AI Airtable · listed by 14 tracked vendors Airtable Wasabi · listed by 14 tracked vendors Wasabi + 19 more+ 5 more+ 190 more

Incidents starting 30 min before to 2 h after

Segment subprocessor of Qualtrics SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo ↗ minor +36 min 10 h 3 min
OpenAI subprocessor of Qualtrics Elevated errors affecting ChatGPT Work mode ↗ major +1 h 3 min 1 h 21 min
Prezi lists Zoom (2 hops) What's going on ↗ major +27 min 1 h 42 min
Twilio lists Digital Realty (2 hops) SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo ↗ minor +36 min 10 h 3 min
SendGrid lists Digital Realty (2 hops) SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo ↗ minor +36 min 10 h 3 min
Conga lists Docebo (2 hops) Investigating Issue Impacting Sign Professional ↗ minor +1 h 53 min 1 h 38 min

Incidents

no impact stated MaxMind Network degradation in us-east region Sep 17 15:50 26 h 49 min 25 119 1critical Infobip Pakistan - Portal login degradation and Customer Portal service intermittent Sep 17 15:31 2 h 24 min 21 177 1minor Notion· Notion Notion Calendar sign-in redirects on web Sep 17 15:25 20 h 35 min 37 161 minor Cursor Investigating service degradation — Cloud Agents and Automations Sep 17 15:20 4 h 44 min 9 28 minor Twilio· SendGrid· Segment MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States Sep 17 15:11 5 h 14 min 815 1,881 8minor ngrok SSO session validation errors on dashboard.ngrok.com Sep 17 15:10 5 h 26 min 3 major SugarCRM Sugar Market US and Sugar Market EU are down Sep 17 15:05 9 min 1 minor Formstack· Intellistack Formstack Forms: Phone Number Field Sep 17 14:48 4 h 27 min 7 23 minor Asana Slow performance for a subset of Asana users Sep 17 14:36 36 min 29 255 no impact stated Broadcom CASB Gatelets Degraded Performance in the US Central Region Sep 17 14:34 17 h 25 min 2 1minor Notion· Notion Some connected content results unavailable in Notion AI Sep 17 14:07 3 days 37 161 minor Harness.io· OverOps DBDevOps Builds Failing intermittently Sep 17 14:00 31 h 29 min 3 35 major Automattic "Crowdsignal" is Down Sep 17 13:26 1 min 17 150 minor nylas [US/EU] Delayed Message Sync and 404 Errors for IMAP-Based Accounts Sep 17 12:31 2 h 27 min 28 154 major Cursor Investigating service degradation — Grok Bot Sep 17 12:30 2 h 4 min 9 28 major Plain Elevated Errors and Delays Sep 17 12:27 11 min 45 1,017 minor Telesign 2-Way service interruptions Brazil (BR) Sep 17 12:03 5 days 7 457 minor Sinch Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-65291 (MNOC-65292) Sep 17 11:46 28 h 8 min 29 1,163 major Anaplan Platform Alerts Sep 17 11:18 16 min 3 17 minor NinjaOne EU – Apple APNs Certificate Creation and Renewal Issues Sep 17 10:55 1 h 29 min 1 3 no impact stated Nebius Resuming IAM accounts is unavailable Sep 17 10:46 58 min 12 669 1minor Twilio· SendGrid· Segment MMS Delivery Delyas and Failures from a Subset Of Twilio Longcode to Optus Australia Sep 17 10:19 4 h 9 min 815 1,881 1major Matillion Some Maia runners failing to start (EU and US regions) Sep 17 10:09 10 min 2 14 major monday.com Issues with automations and integrations Sep 17 10:07 32 min 18 53 minor Imperva [INC-1134] Degradation of performance in Imperva Management Console Sep 17 09:45 33 min 5 53 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to H3G United Kingdom Sep 17 09:43 6 h 37 min 815 1,881 4no impact stated FastSpring Custom Orders Unavailable Sep 17 09:35 2 h 26 min 8 17 minor Bullhorn Bullhorn Back Office - Unable to Send Onboarding Sep 17 09:33 15 min 2 3 no impact stated Brevo Security Incident - ClickFix Sep 17 09:32 — 21 28 minor Webflow [RESOLVED] Reports of issues authorizing MCP for sites within Client Workspaces Sep 17 09:30 41 min 16 28 minor Brevo Multiple Services are Impacted Sep 17 09:20 1 h 40 min 21 28 minor Twilio· SendGrid· Segment User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines Sep 17 09:14 7 h 14 min 815 1,881 4minor monday.com Partial UI functionality degradation Sep 17 09:11 1 h 54 min 18 53 minor Tavily Tavily website degraded performance Sep 17 08:40 38 min 6 89 minor Exact Exact Online - OOPS error when opening the overview Revenue Forecast in Subscriptions (NL/BE) Sep 17 08:31 22 h 27 min 1 2 major Automattic "Crowdsignal" is Down Sep 17 08:21 13 min 17 150 major Automattic "Crowdsignal" is Down Sep 17 08:09 2 min 17 150 minor Scaleway [CKPT] (fr-par) Some customers may have traces ingestion and query unavailability Sep 17 07:59 — 22 354 minor Kaseya VSA9 - Service Disruption - remotecarece3 Sep 17 07:33 2 h 1 min 2 3 no impact stated Hostinger· Hosting24 hPanel Accessibility Issues Sep 17 07:01 33 min 1 major Canonical "Landscape" is Down Sep 17 06:41 13 min 1 1,391 minor Fireworks Service Degradation for GLM 5.2 US Sep 17 06:41 12 min 54 1,375 no impact stated Composio Elevated errors on platform APIs Sep 17 06:40 16 min 9 22 minor Conga Investigating Issue Impacting Conga Platform - EU region Sep 17 06:04 6 h 37 min 9 516 major Pinecone [Serverless][AWS][us-west-2] 5xx errors on the readpath Sep 17 05:37 11 h 7 min 32 320 no impact stated Vercel Failures delivering Logs to Drains Sep 17 05:11 2 h 171 801 2minor ChargeBee API Service Degradation Sep 17 03:51 1 min 58 372 major Canonical "Landscape" is Down Sep 17 03:32 24 min 1 1,391 minor Genesys Elevated Error Rates - Americas (US-East) Sep 17 01:33 3 h 41 min 7 30 minor FingerprintPro Webhooks Degradation Sep 17 01:30 1 h 19 min 2 3

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