Third Party Index

Upstream incidents

no impact stated· Qualtrics· · —

Workflow execution delays in multiple regions

Listed as a subprocessor by 19 tracked vendors · 220 within 2 hops · In window: 1 of its subprocessors · In window: 0 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Segment · listed by 170 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Segment Amazon Web Services · listed by 1,435 tracked vendors Amazon Web Services Google Cloud · listed by 1,284 tracked vendors Google Cloud OpenAI · listed by 740 tracked vendors OpenAI Microsoft · listed by 704 tracked vendors Microsoft Cloudflare · listed by 557 tracked vendors Cloudflare Databricks · listed by 87 tracked vendors Databricks Fullstory · listed by 84 tracked vendors Fullstory Merge API · listed by 63 tracked vendors Merge API Akamai · listed by 44 tracked vendors Akamai IBM · listed by 26 tracked vendors IBM wiz.io · listed by 26 tracked vendors wiz.io Boomi, LP · listed by 15 tracked vendors Boomi, LP Genesys · listed by 7 tracked vendors Genesys Qualtrics · listed by 19 tracked vendors Qualtrics Zoom · listed by 174 tracked vendors Zoom Digital Realty · listed by 11 tracked vendors Digital Realty Zuora · listed by 11 tracked vendors Zuora Dovetail · listed by 9 tracked vendors Dovetail Docebo · listed by 8 tracked vendors Docebo Thinkific · listed by 4 tracked vendors Thinkific Mindtickle · listed by 3 tracked vendors Mindtickle Coalfire · listed by 1 tracked vendor Coalfire Employment Hero · listed by 1 tracked vendor Employment Hero Red Pepper Software · listed by 1 tracked vendor Red Pepper Software Sendoso · listed by 1 tracked vendor Sendoso D2L · listed by 0 tracked vendors D2L Edmentum · listed by 0 tracked vendors Edmentum Fuel Cycle · listed by 0 tracked vendors Fuel Cycle Twilio · listed by 450 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Twilio SendGrid · listed by 323 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC SendGrid Segment · listed by 170 tracked vendors · incident: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada, Sep 16 15:44 UTC Segment Whatfix · listed by 2 tracked vendors · incident: Investigating – Intermittent P2P Failures, Sep 16 16:30 UTC Whatfix Stripe · listed by 647 tracked vendors Stripe Zapier · listed by 123 tracked vendors Zapier LinkedIn · listed by 57 tracked vendors LinkedIn Metabase · listed by 35 tracked vendors Metabase Dropbox · listed by 34 tracked vendors Dropbox PandaDoc · listed by 33 tracked vendors PandaDoc Honeycomb · listed by 32 tracked vendors Honeycomb wiz.io · listed by 26 tracked vendors wiz.io nylas · listed by 25 tracked vendors nylas Scaleway · listed by 19 tracked vendors Scaleway Telnyx · listed by 15 tracked vendors Telnyx Webflow · listed by 15 tracked vendors Webflow Together AI · listed by 14 tracked vendors Together AI Wasabi · listed by 13 tracked vendors Wasabi Airtable · listed by 12 tracked vendors Airtable Checkr · listed by 11 tracked vendors Checkr + 20 more+ 5 more+ 181 more

Incidents starting 30 min before to 2 h after

Segment subprocessor of Qualtrics MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +44 min 35 h 34 min
Twilio lists Digital Realty (2 hops) MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +44 min 35 h 34 min
SendGrid lists Digital Realty (2 hops) MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada ↗ minor +44 min 35 h 34 min
Whatfix lists Mindtickle (2 hops) Investigating – Intermittent P2P Failures ↗ minor +1 h 30 min 2 h 30 min

Incidents

major Modal Dashboard and sandbox outage Sep 16 18:29 14 min 43 462 minor Twilio· SendGrid· Segment Twilio Console Issue Sep 16 18:19 26 h 38 min 766 1,756 3minor Orb Dashboard loading errors for reporting-related surfaces Sep 16 18:09 21 h 53 min 15 200 minor Supabase Query slowness for projects running Postgres version 14 in us-east-1 and ap-northeast-2 Sep 16 17:53 2 h 42 min 57 408 critical KnowBe4 Console Login/Access Issue - (UK Instance) Sep 16 17:47 3 h 11 min 6 major Barracuda Networks XDR log processing for o365 and email protection is affected by an outage. Sep 16 17:42 3 h 15 min 1 13 minor Adapty Google Play pub-sub notifications problem Sep 16 17:32 23 min 1 major LeanData Bookit Partial Server Outage Sep 16 17:30 26 h 33 min 9 63 minor Moveworks Get Help options not appearing for greeting messages Sep 16 17:21 53 min 2 209 minor Signicat Incident on 3rd party service - ID-Porten and Data Verification source freg Sep 16 16:56 — 1 major Nebius [eu-west1] Metrics for resources in this region are partially unavailable Sep 16 16:52 1 h 28 min 12 626 1minor ZoomInfo Chorus - Call Recording Issues Sep 16 16:47 1 h 48 min 43 163 major Delinea Platform: Availability Failures and Degraded Performance Sep 16 16:37 1 h 55 min 1 minor Whatfix Investigating – Intermittent P2P Failures Sep 16 16:30 2 h 30 min 2 4 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Orange Democratic Republic of the Congo Sep 16 16:28 3 h 32 min 766 1,756 6major FastSpring Google Pay Disruption Sep 16 16:20 41 min 8 16 minor Worldpay INC0652454 - Google Pay - Transaction Authorisations Sep 16 16:19 1 h 16 min 10 51 1no impact stated Anthropic Issues with Google Play subscriptions Sep 16 16:18 32 min 545 1,730 6major Discord Google Pay Outage Sep 16 16:15 27 min 14 107 minor Airwallex US Google Pay outage Sep 16 16:14 29 min 3 20 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio Phone Numbers to Multibyte Hong Kong Sep 16 16:03 19 h 56 min 766 1,756 5minor Resend Increased latency in WebHooks Sep 16 15:58 5 min 64 196 minor RevenueCat Drop in Google Play Store pub-sub notifications Sep 16 15:55 1 h 49 min 10 13 minor agorapulse Listening Search Creation, Updates, and Sync on Keyword Searches Sep 16 15:51 3 h 2 min 1 2 minor Twilio· SendGrid· Segment MMS Delivery Delays from Twilio Long Codes to Rogers Wireless Canada Sep 16 15:44 35 h 34 min 766 1,756 6minor Worldpay INC0652468 - We are aware of potential issues with a Third Party Acquirer - iyzico Sep 16 15:35 8 h 1 min 10 51 1no impact stated UiPath Multiple Regions - Maestro - Action Center task creation failing Sep 16 15:24 4 h 16 min 2 11 major Coveo [All Regions] Platform login with Salesforce provider issues Sep 16 15:18 8 h 39 min 4 645 no impact stated Qualtrics Workflow execution delays in multiple regions Sep 16 15:00 — 19 220 minor IDnow [IDCheck.io/PVID/Check'n'Sign] Degraded Performance Sep 16 14:56 23 min 5 20 minor CircleCI· Vamp Customers may experience delays in UI updates Sep 16 14:55 4 h 34 min 8 44 minor Ping Identity PingOne for Enterprise dock and administration increasing errors Sep 16 14:46 8 h 19 min 6 48 minor Formassembly Salesforce Service Disruption Sep 16 14:45 5 h 10 min 1 minor Socure [SEV3] Batch processing delays on the dashboard Sep 16 14:36 13 min 3 15 minor PagerDuty Event Processing Delays Sep 16 14:35 32 min 36 223 major Cursor Investigating service degradation — Grok Bot Sep 16 14:27 6 h 30 min 8 25 minor Flare ongoing Paused ingestion of update events for lookalike domains Sep 16 14:00 ongoing 2 5 minor Vercel Missing Web Analytics and Speed Insights data Sep 16 14:00 — 155 733 4minor Worldpay INC0652327 - We are aware of potential issues with a Third-Party POS Terminal provider. Sep 16 13:58 54 min 10 51 no impact stated Scaleway [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 Sep 16 13:52 — 19 330 minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 27 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 4 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 93 462 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 123 1,150 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 645 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 1 3 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 91

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