Third Party Index

Upstream incidents

major· Salesloft· · 2 h

Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze

Listed as a subprocessor by 32 tracked vendors · 196 within 2 hops · In window: 0 vendors listing it (4 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,525 tracked vendors Amazon Web Services Google Cloud · listed by 1,391 tracked vendors Google Cloud Microsoft · listed by 739 tracked vendors Microsoft Salesforce · listed by 500 tracked vendors Salesforce Twilio · listed by 480 tracked vendors Twilio Snowflake · listed by 319 tracked vendors Snowflake Okta · listed by 278 tracked vendors Okta MongoDB · listed by 230 tracked vendors MongoDB Mixpanel · listed by 166 tracked vendors Mixpanel Fivetran · listed by 147 tracked vendors Fivetran Pendo · listed by 145 tracked vendors Pendo Mailchimp · listed by 107 tracked vendors Mailchimp LaunchDarkly · listed by 64 tracked vendors LaunchDarkly Gainsight Software · listed by 55 tracked vendors Gainsight Software Salesloft · listed by 32 tracked vendors Salesloft LinkedIn · listed by 58 tracked vendors LinkedIn PandaDoc · listed by 35 tracked vendors PandaDoc Tinybird · listed by 19 tracked vendors Tinybird Telnyx · listed by 18 tracked vendors Telnyx Speechmatics · listed by 13 tracked vendors Speechmatics Digital Realty · listed by 12 tracked vendors Digital Realty Lusha · listed by 6 tracked vendors Lusha Semrush · listed by 6 tracked vendors Semrush Bugcrowd · listed by 3 tracked vendors Bugcrowd FreedomPay · listed by 3 tracked vendors FreedomPay Kudoboard · listed by 2 tracked vendors Kudoboard Teleport · listed by 2 tracked vendors Teleport UKG · listed by 2 tracked vendors UKG Ziflow · listed by 2 tracked vendors Ziflow Resend · listed by 78 tracked vendors · incident: High latency on General-API, Sep 16 12:23 UTC Resend Scaleway · listed by 22 tracked vendors · incident: [Instances] - not all resolvers updated with new subnet 78.232.0.0/21, Sep 16 13:52 UTC Scaleway Gorgias · listed by 3 tracked vendors · incident: Customer sidebar search not working, Sep 16 12:51 UTC Gorgias Stripe · listed by 713 tracked vendors Stripe Twilio · listed by 480 tracked vendors Twilio SendGrid · listed by 345 tracked vendors SendGrid Atlassian · listed by 301 tracked vendors Atlassian Segment · listed by 179 tracked vendors Segment Vercel · listed by 171 tracked vendors Vercel Pylon · listed by 91 tracked vendors Pylon Deepgram · listed by 76 tracked vendors Deepgram Supabase · listed by 67 tracked vendors Supabase Redis · listed by 49 tracked vendors Redis Plain · listed by 45 tracked vendors Plain Vonage · listed by 45 tracked vendors Vonage turbopuffer · listed by 39 tracked vendors turbopuffer Cloudinary · listed by 38 tracked vendors Cloudinary Metabase · listed by 35 tracked vendors Metabase Adobe · listed by 34 tracked vendors Adobe Zoho · listed by 33 tracked vendors Zoho + 7 more+ 18 more+ 144 more

Incidents starting 30 min before to 2 h after

Resend lists Tinybird (2 hops) High latency on General-API ↗ no impact stated +24 min —
Blackbaud lists Nasuni (2 hops) Active Issue Alert – Support - #000693232 ↗ major +45 min 1 h 27 min
Gorgias lists PandaDoc (2 hops) Customer sidebar search not working ↗ major +52 min 1 h 14 min
Scaleway lists Digital Realty (2 hops) [Instances] - not all resolvers updated with new subnet 78.232.0.0/21 ↗ no impact stated +1 h 53 min —

Incidents

minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 670 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 2 4 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 98 minor Firmable User Management & Authentication: Delays in webhook delivery Sep 16 12:44 59 min 1 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 670 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 7 23 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 38 175 1minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 17 no impact stated Resend High latency on General-API Sep 16 12:23 — 78 225 2minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 879 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 48 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 364 1,480 5minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 516 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 33 170 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,115 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 669 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 55 277 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,017 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,391 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 132 1,406 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 91 395 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 514 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 55 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 713 1,636 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 713 1,636 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 17 148 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 34 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 19 229 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 89 404 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5 minor rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 30 155 major Matterport Intermittent Issues with Support Case Submission and Phone Support Sep 16 09:43 6 h 14 min 1 2 major Digicert DigiCert Alert - Chat & Email Third-Party Service Issue Sep 16 09:40 12 h 33 min 2 3 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Airtel India Sep 16 09:40 4 h 58 min 815 1,881 30minor Socure [Sev3] Increased Latency with Sigma Fraud and Synthetic Sep 16 09:39 33 min 3 15 1

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