Third Party Index

Upstream incidents

minor· Deepgram· · 12 min

Elevated Latency and Errors for Batch STT (US)

Listed as a subprocessor by 65 tracked vendors · 1,099 within 2 hops · In window: 2 vendors listing it (7 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Google Cloud · listed by 1,146 tracked vendors Google Cloud OpenAI · listed by 681 tracked vendors OpenAI Microsoft · listed by 645 tracked vendors Microsoft Stripe · listed by 563 tracked vendors Stripe Cloudflare · listed by 504 tracked vendors Cloudflare Anthropic · listed by 499 tracked vendors Anthropic Salesforce · listed by 457 tracked vendors Salesforce Slack · listed by 436 tracked vendors Slack HubSpot · listed by 373 tracked vendors HubSpot Atlassian · listed by 276 tracked vendors Atlassian Zapier · listed by 115 tracked vendors Zapier Gong · listed by 86 tracked vendors Gong Oracle · listed by 86 tracked vendors Oracle Fullstory · listed by 81 tracked vendors Fullstory Deepgram · listed by 65 tracked vendors Deepgram Sprinklr · listed by 4 tracked vendors · incident: Email Publishing Failures in Prod 8, Sep 28 17:49 UTC Sprinklr Nutshell · listed by 1 tracked vendor · incident: Database Issue, Sep 28 18:49 UTC Nutshell Salesforce · listed by 457 tracked vendors Salesforce Twilio · listed by 419 tracked vendors Twilio Zendesk · listed by 348 tracked vendors Zendesk SendGrid · listed by 293 tracked vendors SendGrid Mailgun · listed by 215 tracked vendors Mailgun Segment · listed by 160 tracked vendors Segment Hotjar · listed by 39 tracked vendors Hotjar Tableau · listed by 37 tracked vendors Tableau LiveKit · listed by 27 tracked vendors LiveKit Sinch · listed by 23 tracked vendors Sinch Infobip · listed by 18 tracked vendors Infobip Ada Support · listed by 17 tracked vendors Ada Support Grafana · listed by 53 tracked vendors · incident: Grafana Access Issues, Sep 28 17:32 UTC Grafana AssemblyAI · listed by 51 tracked vendors · incident: Increased turnaround times for Async Universal-3 model, Sep 28 17:27 UTC AssemblyAI Salesloft · listed by 30 tracked vendors · incident: Clari Availability, Sep 28 18:56 UTC Salesloft PlanetScale · listed by 28 tracked vendors · incident: Branch creation delays in GCP europe-west-1, Sep 28 18:59 UTC PlanetScale Pipefy · listed by 0 tracked vendors · incident: Usage stats are unstable, Sep 28 18:21 UTC Pipefy OpenAI · listed by 681 tracked vendors OpenAI Stripe · listed by 563 tracked vendors Stripe Cloudflare · listed by 504 tracked vendors Cloudflare Anthropic · listed by 499 tracked vendors Anthropic Slack · listed by 436 tracked vendors Slack Sentry · listed by 393 tracked vendors Sentry Datadog · listed by 374 tracked vendors Datadog HubSpot · listed by 373 tracked vendors HubSpot Intercom · listed by 308 tracked vendors Intercom Atlassian · listed by 276 tracked vendors Atlassian Okta · listed by 255 tracked vendors Okta MongoDB · listed by 206 tracked vendors MongoDB GitHub · listed by 181 tracked vendors GitHub Zoom · listed by 161 tracked vendors Zoom Mixpanel · listed by 140 tracked vendors Mixpanel + 22 more+ 51 more+ 1,014 more

Incidents starting 30 min before to 2 h after

Sprinklr lists Deepgram Email Publishing Failures in Prod 8 ↗ major +9 min 19 min
Nutshell lists Deepgram Database Issue ↗ major +1 h 9 min 7 h 14 min
AssemblyAI lists Twilio (2 hops) Increased turnaround times for Async Universal-3 model ↗ minor −13 min 30 min
Grafana lists SendGrid (2 hops) Grafana Access Issues ↗ critical −8 min 1 h 49 min
Pipefy lists Salesforce, SendGrid (2 hops) Usage stats are unstable ↗ no impact stated +41 min 1 h 4 min
Salesloft lists Salesforce, Twilio (2 hops) Clari Availability ↗ minor +1 h 16 min 1 h 45 min
PlanetScale lists Salesforce, Zendesk (2 hops) Branch creation delays in GCP europe-west-1 ↗ minor +1 h 19 min 2 h 3 min

Incidents

minor Sinch Delivery Issue Qatar - Ooredoo Qatar Sep 28 22:26 1 h 8 min 23 994 minor Unblocked Increased response latency Sep 28 22:24 40 min 1 30 minor Zoom Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Sep 28 22:15 1 h 20 min 161 827 1major Redpanda Partial outage for customers signing into cloud.redpanda.com Sep 28 22:14 3 h 1 min 1 3 minor Worldpay INC0669022 - A third-party issue is causing an increase in transaction authorization failures on the Visa network Sep 28 22:06 8 h 21 min 10 47 minor Delinea ongoing Delinea Cloud Suite Mobile App Authenticator Issues Sep 28 21:35 ongoing 1 critical GitHub Copilot Code Review is unable to complete reviews Sep 28 21:16 51 min 181 1,009 1no impact stated Twilio· SendGrid· Segment Bulk Messaging API Errors Sep 28 21:12 1 min 708 1,584 3minor KnowBe4 Prevent and Protect Degraded Performance (US Instances) Sep 28 21:10 3 days 6 minor Amplitude We are actively investigating an incident in our data exports Sep 28 21:09 5 h 24 min 129 612 1minor Moveworks Intermittent Error Responses in the Moveworks Assistant on EmployeeWorks Web App Sep 28 20:33 4 h 49 min 1 182 1critical Xero US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero Sep 28 20:32 51 min 25 88 minor Cursor Investigating service degradation — Grok Bot Sep 28 20:23 13 min 7 22 minor Telesign Phone ID Sim Swap Service Alert - Canada Sep 28 20:04 42 h 44 min 7 400 no impact stated Formstack· Intellistack Formstack Sign authentication migration Sep 28 20:01 9 h 58 min 6 21 no impact stated Twilio· SendGrid· Segment Automated Alert: No Customer Impact Sep 28 19:50 1 h 53 min 708 1,584 3major Salesloft Drift users unable to see data once logged in the platform Sep 28 19:06 19 h 33 min 30 165 minor PlanetScale Branch creation delays in GCP europe-west-1 Sep 28 18:59 2 h 3 min 28 625 minor Salesloft Clari Availability Sep 28 18:56 1 h 45 min 30 165 minor Depot Elevated queue times for Sandboxes and Depot CI Jobs Sep 28 18:52 19 min 1 13 major Nutshell Database Issue Sep 28 18:49 7 h 14 min 1 2 major Sprinklr Email Publishing Failures in Prod 8 Sep 28 17:49 19 min 4 575 minor Deepgram Elevated Latency and Errors for Batch STT (US) Sep 28 17:40 12 min 65 1,099 2minor Middesk Texas SOS Portal Maintenance Sep 28 17:39 23 h 45 min 5 30 critical Grafana Grafana Access Issues Sep 28 17:32 1 h 49 min 53 676 minor AssemblyAI Increased turnaround times for Async Universal-3 model Sep 28 17:27 30 min 51 419 no impact stated Veracode PLatform Instability Sep 28 17:18 2 h 57 min 3 major Telnyx Errors for K2.6 Chat Completions (Voice AI not affected) Sep 28 17:09 11 min 14 176 minor Deepgram Elevated latency on Flux STT (US) Sep 28 17:04 3 min 65 1,099 3minor Telesign 2-Way service interruptions Austria (AT) Sep 28 16:56 9 h 4 min 7 400 major Cloudsmith Issues Pulling Docker Images Sep 28 16:55 33 min 1 2 minor Attio Workflow processing delayed Sep 28 16:43 4 h 4 min 24 135 minor Akamai Edge Delivery issues in Canada Sep 28 16:22 23 h 21 min 42 978 major Kaseya ConnectBooster - Intermittent Sync and Access issues Sep 28 16:18 7 h 21 min 2 3 major Pylon Inbound Email Delays for US Hosted Workspaces Sep 28 16:14 1 h 49 min 87 947 1minor Unbounce Delay in Leads Delivered to Mailchimp Sep 28 16:08 1 h 31 min 5 13 no impact stated Postmark Delayed Inbound Message Processing Sep 28 15:55 2 h 5 min 92 973 2minor ElevenLabs Increased latency for Speech to Text API requests Sep 28 15:42 1 h 11 min 78 1,286 2minor Gong Dialer - Degraded Performance Sep 28 15:34 1 h 15 min 86 419 1minor ESET Issue with logging in to hybrid EBA/MSP account Sep 28 15:23 41 h 48 min 1 2 no impact stated SendPulse Google Sheets authorization issues Sep 28 15:23 10 min 3 6 minor Clerk ongoing Development instances only - Apple rejecting emails Sep 28 15:23 ongoing 28 143 major Kaseya DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint. Sep 28 15:11 23 h 44 min 2 3 critical ActiveCampaign Transactional Email Failures Sep 28 15:05 3 h 50 min 14 22 1major Canonical Component "Ubuntu Security API - CVEs" and a few other components are Down Sep 28 15:01 13 min 1 1,146 minor agorapulse App slowness within the publishing part of the tool Sep 28 14:50 24 h 41 min 1 2 minor Digicert Document Signing - Go Sign Mobile Registration Issue Sep 28 14:39 3 h 43 min 2 3 minor Snyk Snyk CLI Scans Degraded Sep 28 14:26 2 days 5 6 critical Qualys US Platform 1: UI logins failing( IM-12884) Sep 28 14:06 3 h 57 min 6 20 1minor UpCloud [FI-HEL2]: File Storage Issues Sep 28 14:01 2 h 39 min 3 26

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