Third Party Index

Upstream incidents

no impact stated· Hightouch· · —

Elevated sync errors

Listed as a subprocessor by 30 tracked vendors · 187 within 2 hops · In window: 0 vendors listing it (3 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,360 tracked vendors Amazon Web Services Google Cloud · listed by 1,197 tracked vendors Google Cloud OpenAI · listed by 699 tracked vendors OpenAI Microsoft · listed by 669 tracked vendors Microsoft Anthropic · listed by 516 tracked vendors Anthropic Salesforce · listed by 468 tracked vendors Salesforce Slack · listed by 447 tracked vendors Slack Datadog · listed by 380 tracked vendors Datadog Snowflake · listed by 309 tracked vendors Snowflake dbt Labs · listed by 45 tracked vendors dbt Labs Hotjar · listed by 41 tracked vendors Hotjar Omni · listed by 29 tracked vendors Omni Chili Piper · listed by 18 tracked vendors Chili Piper Glean · listed by 13 tracked vendors Glean Hightouch · listed by 30 tracked vendors Hightouch LaunchDarkly · listed by 60 tracked vendors LaunchDarkly Hex · listed by 41 tracked vendors Hex Cartesia · listed by 19 tracked vendors Cartesia Iterable · listed by 14 tracked vendors Iterable Browserbase · listed by 12 tracked vendors Browserbase CircleCI · listed by 9 tracked vendors CircleCI Vimeo · listed by 7 tracked vendors Vimeo Thinkific · listed by 4 tracked vendors Thinkific Cube Dev · listed by 3 tracked vendors Cube Dev Livestorm · listed by 3 tracked vendors Livestorm ngrok · listed by 3 tracked vendors ngrok Buffer · listed by 1 tracked vendor Buffer Employment Hero · listed by 1 tracked vendor Employment Hero HackerRank · listed by 1 tracked vendor HackerRank Twilio · listed by 429 tracked vendors · incident: SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil, Sep 18 12:35 UTC Twilio SendGrid · listed by 305 tracked vendors · incident: SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil, Sep 18 12:35 UTC SendGrid Segment · listed by 162 tracked vendors · incident: SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil, Sep 18 12:35 UTC Segment Anthropic · listed by 516 tracked vendors Anthropic Zendesk · listed by 358 tracked vendors Zendesk Intercom · listed by 322 tracked vendors Intercom Vanta · listed by 87 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon Linear · listed by 75 tracked vendors Linear Deepgram · listed by 67 tracked vendors Deepgram Supabase · listed by 46 tracked vendors Supabase Calendly.com · listed by 42 tracked vendors Calendly.com ZoomInfo · listed by 42 tracked vendors ZoomInfo Outreach · listed by 39 tracked vendors Outreach Modal · listed by 38 tracked vendors Modal PagerDuty · listed by 36 tracked vendors PagerDuty PandaDoc · listed by 31 tracked vendors PandaDoc Cohere · listed by 30 tracked vendors Cohere Salesloft · listed by 30 tracked vendors Salesloft rollbar · listed by 29 tracked vendors rollbar + 16 more+ 137 more

Incidents starting 30 min before to 2 h after

Twilio lists Hex (2 hops) SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil ↗ minor +1 h 35 min 10 h 25 min
SendGrid lists Hex (2 hops) SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil ↗ minor +1 h 35 min 10 h 25 min
Segment lists Hex (2 hops) SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil ↗ minor +1 h 35 min 10 h 25 min

Incidents

no impact stated Idomoo Personalized Video Service Update: Video Generation Sep 19 04:58 4 min 1 4 no impact stated Worldpay INC0655989 - We have resolved issues with Authorization & Payments on the Latin America (LatAm) Gateway. Sep 19 03:35 — 10 48 minor GoDaddy My Products Page Degraded Sep 19 01:52 1 h 3 9 no impact stated Prime Intellect Sandboxes are Inaccessible Sep 19 01:11 — 1 no impact stated Hostinger· Hosting24 Emergency Server br-cam-pve-node2561 Maintenance Sep 19 00:51 1 h 11 min 1 major ElevenLabs Some ElevenAgents calls failed to start Sep 19 00:34 1 h 34 min 81 1,330 major MiniMax Elevated errors on Large Language Models (LLM) Sep 19 00:03 5 min 5 30 major dbt Labs Schema Hydration Panic Sep 18 23:31 14 h 58 min 45 467 minor HeyGen HeyGen Video Workflow Failures Sep 18 23:03 6 h 17 min 5 7 minor Maxio Advanced Billing CSV Exports Delayed Sep 18 23:02 50 min 19 38 no impact stated Granola Third party service experiencing issues Sep 18 23:02 11 min 7 36 minor Cursor Sign-in and dashboard errors for some users Sep 18 23:02 11 min 8 25 no impact stated OpenAI SSO sign-in and SCIM provisioning issues Sep 18 23:00 18 min 699 1,691 12no impact stated Composio Authentication related issues on dashboard and for you (CLI and MCP) Sep 18 22:58 7 min 6 14 critical Factory Service Disruption: User Authentication Sep 18 22:57 13 min 1 4 major Clarify Unable to sign up and log in Sep 18 22:56 1 h 20 min 1 critical Plain Plain app is down Sep 18 22:49 12 min 41 891 3major WorkOS Elevated API Errors Sep 18 22:49 39 min 111 1,100 8no impact stated Zoom Service Degradation Affecting ZoomMate Sep 18 22:45 18 min 165 857 major Decagon Investigating Issue with Admin Portal Sep 18 22:39 23 min 3 48 no impact stated OpenAI Overbilling for OpenAI-hosted containers in the Agent API Sep 18 22:29 9 h 22 min 699 1,691 12major Sumo Logic Problem with Cloud SIEM APIs and Cloud SIEM UI in Europe 1 (EU), Canada (CA) Sep 18 21:57 9 min 28 586 1no impact stated OpenAI Delayed support responses Sep 18 21:36 3 h 33 min 699 1,691 16minor Vercel Deployment stuck in initializing state Sep 18 21:36 55 min 143 695 9minor Twilio· SendGrid· Segment A2P 10DLC Campaign Statuses Remaining 'In Review' Sep 18 21:34 2 h 32 min 728 1,645 10minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo Sep 18 21:21 1 h 22 min 728 1,645 10no impact stated Lithic Visa clearing delay Sep 18 21:16 15 h 34 min 1 2 major Squarespace Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 update Sep 18 20:35 3 days 4 major Vercel Elevated Errors Triggering Deployments Sep 18 20:32 49 min 143 695 1minor Clearbit Salesforce synchronization issues Sep 18 20:12 4 days 34 535 no impact stated Bandwidth Bandwidth App - Insights Incident Sep 18 19:32 — 12 61 minor Twilio· SendGrid· Segment Delays with Phone Number Registration to A2P 10DLC Sep 18 19:21 4 h 39 min 728 1,645 1minor Twilio· SendGrid· Segment SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo and Orange Democratic Republic of the Congo Sep 18 19:14 46 h 12 min 728 1,645 1critical Etleap App is unavailable Sep 18 18:30 40 min 1 37 no impact stated Zenduty Degraded Performance – Delayed Incident Notification Delivery Sep 18 18:30 — 1 minor Resend Degraded performance Sep 18 18:26 2 days 54 178 no impact stated Hostinger· Hosting24 Emergency Server DE-1973 Maintenance Sep 18 18:23 21 min 1 major UiPath Service disruption for Maestro Flow in South Korea region Sep 18 18:03 — 2 11 major Cursor Investigating service degradation — Grok Bot Sep 18 17:19 5 h 43 min 8 25 minor Telesign Quality degradation - China (CN) - China Mobile (460/00;02;07;28;04;08) - 9/18/26 Sep 18 17:06 1 h 20 min 7 409 no impact stated Worldpay INC0654634 - A network issue affected traffic for transactions on multiple Worldpay platforms. Sep 18 16:55 — 10 48 minor Resend Degraded performance Sep 18 16:48 — 54 178 1no impact stated CaptivateIQ Degraded service for background processes Sep 18 16:48 58 min 2 no impact stated Clever Incorrect Task Notification Sep 18 16:43 1 min 1 major Inngest Degraded Function Execution Sep 18 16:31 4 h 45 min 11 69 1major Rippling Rippling app not loading for customers Sep 18 16:18 6 h 41 min 10 23 minor Plain Degraded performance Sep 18 16:16 — 41 891 1minor Temporal Some customers may have incorrectly received a "credit expiry notification" Sep 18 15:54 6 h 29 min 43 989 1major Barracuda Networks O365 log ingestion issue impacting some accounts with delay and log degradation alerts. Sep 18 15:49 35 h 1 min 1 13 no impact stated Contentsquare Revenue Data Discrepancy for Multi-Currency Accounts in AWS EU Sep 18 15:18 1 min 7 92

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