Third Party Index

Upstream incidents

no impact stated· Twilio· SendGrid· Segment· · —

Phone Number APIs and Console Were Returning Incorrect 404 Responses

Listed as a subprocessor by 828 tracked vendors · 1,916 within 2 hops · In window: 1 of its subprocessors · In window: 6 vendors listing it (10 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Postmark · listed by 110 tracked vendors · incident: Delayed Message Delivery, Sep 22 18:15 UTC Postmark Amazon Web Services · listed by 1,552 tracked vendors Amazon Web Services Google Cloud · listed by 1,418 tracked vendors Google Cloud OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Anthropic · listed by 585 tracked vendors Anthropic Slack · listed by 523 tracked vendors Slack Datadog · listed by 422 tracked vendors Datadog Snowflake · listed by 324 tracked vendors Snowflake Fivetran · listed by 148 tracked vendors Fivetran ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch ElevenLabs · listed by 106 tracked vendors ElevenLabs Meta · listed by 83 tracked vendors Meta Twilio · listed by 485 tracked vendors Twilio SendGrid · listed by 350 tracked vendors SendGrid Segment · listed by 182 tracked vendors Segment Help Scout · listed by 53 tracked vendors · incident: Mailbox counts, folders, reports, search results, Sep 22 18:56 UTC Help Scout Iterable · listed by 14 tracked vendors · incident: Timeouts on User Update API Endpoints, Sep 22 19:02 UTC Iterable Buildkite · listed by 3 tracked vendors · incident: Issues with webhook ingestion, GraphQL queries, Sep 22 20:07 UTC Buildkite OpenSesame · listed by 2 tracked vendors · incident: Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media., Sep 22 18:23 UTC OpenSesame Blackbaud · listed by 0 tracked vendors · incident: Active Issue Alert – Luminate Online - #000694368, Sep 22 19:56 UTC Blackbaud Uptime.com · listed by 0 tracked vendors · incident: Vault secret updates not propagating to monitoring nodes, Sep 22 18:00 UTC Uptime.com Stripe · listed by 725 tracked vendors Stripe Anthropic · listed by 585 tracked vendors Anthropic Salesforce · listed by 506 tracked vendors Salesforce HubSpot · listed by 470 tracked vendors HubSpot Sentry · listed by 466 tracked vendors Sentry Datadog · listed by 422 tracked vendors Datadog Zendesk · listed by 391 tracked vendors Zendesk Intercom · listed by 374 tracked vendors Intercom Amplitude · listed by 142 tracked vendors · incident: Snowflake Data Share export delivery issue, Sep 22 18:49 UTC Amplitude Hugging Face · listed by 1 tracked vendor · incident: Slower downloads in the Asia-Pacific region, Sep 22 18:48 UTC Hugging Face BigTime · listed by 0 tracked vendors · incident: Issues with Resourcing reports, Sep 22 19:02 UTC BigTime InCountry · listed by 0 tracked vendors · incident: Restapi RU-MT-01, Sep 22 18:19 UTC InCountry OpenAI · listed by 805 tracked vendors OpenAI Microsoft · listed by 750 tracked vendors Microsoft Cloudflare · listed by 606 tracked vendors Cloudflare Slack · listed by 523 tracked vendors Slack Mailgun · listed by 244 tracked vendors Mailgun Mixpanel · listed by 168 tracked vendors Mixpanel Fivetran · listed by 148 tracked vendors Fivetran Pendo · listed by 148 tracked vendors Pendo ClickHouse · listed by 133 tracked vendors ClickHouse Elasticsearch · listed by 131 tracked vendors Elasticsearch Vanta · listed by 106 tracked vendors Vanta Pylon · listed by 93 tracked vendors Pylon Fullstory · listed by 92 tracked vendors Fullstory Linear · listed by 92 tracked vendors Linear Deepgram · listed by 78 tracked vendors Deepgram Resend · listed by 78 tracked vendors Resend + 13 more+ 814 more+ 1,068 more

Incidents starting 30 min before to 2 h after

Postmark subprocessor of Twilio, SendGrid, Segment Delayed Message Delivery ↗ no impact stated −5 min 20 min
Uptime.com lists Twilio, SendGrid Vault secret updates not propagating to monitoring nodes ↗ minor −20 min 8 days
OpenSesame lists Twilio Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media. ↗ major +3 min 33 min
Help Scout lists Twilio Mailbox counts, folders, reports, search results ↗ minor +37 min 36 min
Iterable lists Twilio Timeouts on User Update API Endpoints ↗ minor +42 min 56 min
Blackbaud lists Twilio Active Issue Alert – Luminate Online - #000694368 ↗ major +1 h 36 min 2 h 6 min
Buildkite lists Twilio, Segment Issues with webhook ingestion, GraphQL queries ↗ major +1 h 48 min 42 min
InCountry lists Salesforce, Atlassian (2 hops) Restapi RU-MT-01 ↗ minor 0 min 1 min
Hugging Face lists Stripe, Zendesk (2 hops) Slower downloads in the Asia-Pacific region ↗ minor +28 min 2 days
Amplitude lists Datadog, MongoDB (2 hops) Snowflake Data Share export delivery issue ↗ major +29 min 6 h 4 min
BigTime lists Stripe, Salesforce (2 hops) Issues with Resourcing reports ↗ minor +42 min 59 min

Incidents

no impact stated Twilio· SendGrid· Segment Phone Number APIs and Console Were Returning Incorrect 404 Responses Sep 22 18:20 — 828 1,916 6no impact stated Postmark Delayed Message Delivery Sep 22 18:15 20 min 110 1,165 3major Prismatic Web App Unavailable Sep 22 17:59 32 min 6 20 1critical Gladia Real Time outage Sep 22 17:56 1 min 8 407 minor Red Hat ongoing Support Cases - Post Upgrade Issues Sep 22 17:52 ongoing 8 947 minor NinjaOne Service Issue - Performance Degraded Sep 22 17:50 2 h 22 min 1 3 minor Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 22 17:44 1 h 28 min 29 642 no impact stated Whereby Customer insights (dashboard and api) - degraded performance Sep 22 17:43 2 h 1 min 2 no impact stated Gladia Timeouts Sep 22 17:34 20 min 8 407 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 947 minor Red Hat Automation Hub Upgrade Sep 22 17:24 7 days 8 947 minor Qualtrics Intermittent access issue for Discover Designer UI in Canada Instance Sep 22 16:57 2 h 3 min 20 233 minor Harness.io· OverOps Investigating CI Pipeline Delays Sep 22 16:40 1 h 57 min 3 36 minor Qualtrics Intermittent Discover Dashboard and Export api Issue Sep 22 16:16 2 h 31 min 20 233 minor Bitrise Long waiting times [on specific stacks / to start builds] Sep 22 16:15 1 h 6 min 1 minor Bullhorn Bullhorn Time & Expense - Performance Issues Sep 22 16:12 33 min 2 3 major Contentsquare Unable to take zoning snapshot within Session Replay Sep 22 16:05 1 h 47 min 7 99 minor PagerDuty Issue Identified - Errors utilizing the PagerDuty MCP Sep 22 16:03 55 min 36 234 major Confluent Elevated error rates in Azure Germany West Central region Sep 22 15:09 4 h 49 min 40 1,194 3minor OpenAI Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. Sep 22 15:04 54 min 805 1,967 9minor NinjaOne Network Discovery – Discovered devices not appearing (EU) Sep 22 15:01 1 h 3 min 1 3 no impact stated Scaleway [GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness Sep 22 14:57 1 min 23 359 major Grafana IRM Access Issues for a Small Group of Users Sep 22 14:57 20 h 10 min 56 772 no impact stated Pipedrive Services Issue Sep 22 14:56 2 h 9 min 16 24 minor LINK Mobility Group ASA [Denmark][Telenor] Unscheduled disturbance Sep 22 14:52 3 h 40 min 5 13 critical Buffer Buffer Service Disruption Sep 22 14:49 55 min 1 major Apify Elevated errors in Actor runs Sep 22 14:30 — 6 9 minor Ashby Ashby is unavailable or slow to load in South East Asia due to upstream provider Sep 22 14:27 5 days 5 119 minor Plain Plain App Degraded Sep 22 14:22 29 min 45 1,035 2minor Barracuda Networks Firewall datasources alerts will be delayed for US, EU-West customers. Sep 22 14:22 11 h 40 min 1 14 minor Harness.io· OverOps Dashboard export and download APIs are currently facing issue. Sep 22 14:00 19 min 3 36 minor Formstack· Intellistack Streamline: Sep 22 13:51 41 min 7 23 major Grammarly Chat is not working at go.superhuman.com Sep 22 13:46 1 h 3 min 6 14 minor bunny.net Intermittent Login/API Timeouts in Poland Sep 22 13:37 29 min 7 10 minor Scaleflex HUB Service Degradation Sep 22 13:34 7 min 1 3 minor DevRev Intermittent access issues Sep 22 13:20 3 h 5 100 minor ClickHouse We are investigating an issue with CH servers in Azure germanywestcentral region Sep 22 13:19 5 h 6 min 133 1,429 3minor Akamai ongoing Origin Server Connectivity Issues with Elevated Errors in APAC Region Sep 22 13:19 ongoing 46 1,133 1no impact stated Prime Intellect New Sandbox Creation Degraded Sep 22 13:04 — 1 minor Cursor Investigating service degradation — Automations and Cloud Agents w/ Grok 4.7 Sep 22 13:02 43 min 10 29 critical Exact Exact Online Fiscaal – Response messages from the Tax Authorities for Income Tax Returns are not reaching our software (NL) Sep 22 12:46 2 days 1 2 minor Socure [Sev3] Delayed Case Updates in the Case Management UI Sep 22 12:26 1 h 43 min 3 15 no impact stated Bandwidth Bandwidth Local Market Impairment - 256 - Clarksburg, WV Sep 22 12:12 21 h 52 min 13 68 minor Delinea Secret Server: Login and Access issues Sep 22 12:11 55 min 1 major Deepgram Aura-2 TTS Elevated Error Rates for English Voices Sep 22 12:10 39 min 78 1,278 major EBANX [Peru][E-Wallet] Payment processing instability Sep 22 11:45 4 h 1 min 1 10 major NetSuite NetSuite SuiteProjects Pro | US Ashburn S Sep 22 11:41 1 h 11 min 41 143 major ControlUp Logins failing - Network Problem error Sep 22 11:33 22 min 1 14 no impact stated Bandwidth Outbound Incident - Italy Sep 22 11:32 41 min 13 68 minor Telesign Porting Status Service Alert - France Sep 22 11:31 2 h 6 min 8 464

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